Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Arlington Heights / Prospect Heights

Our Google Reviews
(847) 637-3445
4.7
(38 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Arlington Heights / Prospect Heights we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We had a small water leak in our Garage and needed to discover the source. SERVPRO was able to come out the next day and determine the source. Though they had to take out a section of my Garage ceiling, they were very thorough in keeping the mess contain and cleaning up when they were done. Since the issue stemmed from my upstairs neighbor pipes, we didn't have SERVPRO continue to fix the problem. The two gentleman that serviced us were very polite, friendly, and professional. SERVPRO will certainly be the one we call in the future!



 

Positive Responsiveness, Punctuality, Professionalism

Services Water damage-related cleanup & repair
Mitch
prospect Heights

All work was professional and well done. Restoration and cleanup was very well done. They went out of their way to make sure everything that was replaced was. an exact match. The gap between cleanup/drying and restoration was longer than I had hoped. I suspect it is due to backlog of work that everyone seems to have these days.



 

Positive Quality, Professionalism

Services Flood cleanup, Flood restoration, Water damage-related cleanup & repair, Flooring, Painting, Sewage cleanup, Water removal
John Blackwood
Arlinton Heights

They were very professional and punctual. The job was completed when they said it would be. Wouldn't hesitate to use them again. Thanks Jim.



 

Positive Responsiveness, Professionalism
Max Seubert
prospect Heights

SERVPRO exceeded my expectations. Everyone has heard of SERVPRO When Rick Jacobsen stopped and told us about additional services that they do I thought I'd give them a try. We had just finished remodeling our basement and dirt and dust was everywhere. Well the nicest crew came out and cleaned every vent in my home. Three people working constantly for 3-4 solid hours. They did a great job and I couldn't be any happier. I thanked them all and said I would be very happy to refer them to everyone I know. With warmest regards Jerry Stark

Gerald Stark
Arlinton Heights

SERVPRO did a great job!  Feel free to use us as a reference.

Dina
Arlington Heights

I called SERVPRO to take care of my mothers flooded basement. I was out of state at the time as I explained this to them. They assured me not to worry and they will take care of her like it’s their own Mother. Class act! What great professionalism, great customer service and an outstanding job. Thanks so much.

Jim Beard
Arlinton Heights

Hello I requested for Iris Cruz to come out my basement flooded and needed action asap. She/the company helped resolve my issue and did an amazing job
thank you

Janette Ramirez
Prospect Heights

Jeremy and his team handled water remediation at my home and did a great job.

AM J
Arlinton Heights

SERVPRO was the only company that could get to our house within two days of finding our leak. They got the fans and dehumidifiers set up really fast. They came back every few days to check on the moisture levels even after they did the demolition of the damaged walls and floors. Thanks for being there for us!



 

Positive Responsiveness

Services Water damage-related cleanup & repair
Tim G
Arlinton Heights

We had a small water leak in our Garage and needed to discover the source. SERVPRO was able to come out the next day and determine the source. Though they had to take out a section of my Garage ceiling, they were very thorough in keeping the mess contain and cleaning up when they were done. Since the issue stemmed from my upstairs neighbor pipes, we didn't have SERVPRO continue to fix the problem. The two gentleman that serviced us were very polite, friendly, and professional. SERVPRO will certainly be the one we call in the future!



 

Positive Responsiveness, Punctuality, Professionalism

Services Water damage-related cleanup & repair
Mitch
prospect Heights

All work was professional and well done. Restoration and cleanup was very well done. They went out of their way to make sure everything that was replaced was. an exact match. The gap between cleanup/drying and restoration was longer than I had hoped. I suspect it is due to backlog of work that everyone seems to have these days.



 

Positive Quality, Professionalism

Services Flood cleanup, Flood restoration, Water damage-related cleanup & repair, Flooring, Painting, Sewage cleanup, Water removal
John Blackwood
Arlinton Heights

They were very professional and punctual. The job was completed when they said it would be. Wouldn't hesitate to use them again. Thanks Jim.



 

Positive Responsiveness, Professionalism
Max Seubert
prospect Heights

SERVPRO exceeded my expectations. Everyone has heard of SERVPRO When Rick Jacobsen stopped and told us about additional services that they do I thought I'd give them a try. We had just finished remodeling our basement and dirt and dust was everywhere. Well the nicest crew came out and cleaned every vent in my home. Three people working constantly for 3-4 solid hours. They did a great job and I couldn't be any happier. I thanked them all and said I would be very happy to refer them to everyone I know. With warmest regards Jerry Stark

Gerald Stark
Arlinton Heights

SERVPRO did a great job!  Feel free to use us as a reference.

Dina
Arlington Heights

I called SERVPRO to take care of my mothers flooded basement. I was out of state at the time as I explained this to them. They assured me not to worry and they will take care of her like it’s their own Mother. Class act! What great professionalism, great customer service and an outstanding job. Thanks so much.

Jim Beard
Arlinton Heights

Hello I requested for Iris Cruz to come out my basement flooded and needed action asap. She/the company helped resolve my issue and did an amazing job
thank you

Janette Ramirez
Prospect Heights

Jeremy and his team handled water remediation at my home and did a great job.

AM J
Arlinton Heights

SERVPRO was the only company that could get to our house within two days of finding our leak. They got the fans and dehumidifiers set up really fast. They came back every few days to check on the moisture levels even after they did the demolition of the damaged walls and floors. Thanks for being there for us!



 

Positive Responsiveness

Services Water damage-related cleanup & repair
Tim G
Arlinton Heights

About Us

SERVPRO of Arlington Heights/Prospect Heights specializes in the cleanup and restoration of residential and commercial properties:




1 Hour

Within one hour from notice of loss, a SERVPRO of Arlington Heights/Prospect Heights  will contact you to arrange for service. You’ll know help is on the way and you won't have to face this alone.
 


4 Hours

Within four hours of loss notification, a SERVPRO of Arlington Heights/Prospect Heights  will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.
 


8 Hours

Within eight business hours of on-site arrival, a verbal briefing of the restoration plan will be communicated to you and your adjuster or property manager.



We are here to not only service the community but we are also here t become part of the fabric of the community.   

If disaster strikes, SERVPRO of Arlington Heights/Prospect Heights is only one call away!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

SERVPRO flag
James & Jill Frangella

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.