Meet Our Team

Paige serves as the Office Manager at SERVPRO of Idaho Falls and Rexburg/Rigby, acting as the operational backbone of the business. She oversees daily administrative functions, coordinates with field teams, and ensures that all internal processes—from job tracking to customer service—run smoothly and efficiently. With strong organizational skills, a deep understanding of SERVPRO systems, and a calm, solutions-oriented approach, Paige plays a vital role in keeping the business on track and clients satisfied.

Chris Summers serves as the Marketing Director for SERVPRO of Idaho Falls and Rexburg/Rigby. He focuses on building strong relationships within the community, supporting insurance partners, and identifying opportunities to better serve local homeowners and businesses. Chris is known for his approachable personality, strong communication skills, and commitment to representing the SERVPRO brand with professionalism and integrity.

Steven is a Mitigation Production Manager at SERVPRO of Idaho Falls and Rexburg/Rigby, bringing over 11 years of industry experience and a robust portfolio of specialized certifications. He leads mitigation and remediation crews with precision, ensuring every job meets SERVPRO standards and regulatory compliance. His deep expertise in water, mold, fire, and asbestos abatement—as well as residential duct cleaning—makes him an invaluable leader in the field and a trusted partner for clients during their most difficult times.

His extensive training includes certifications in Water Damage Restoration (WRT), Applied Structural Drying (ASD), Applied Microbial Remediation (AMRT), Fire & Smoke Damage Restoration (FSRT), OSHA 10 for construction safety, Asbestos Abatement, Supervisor Contractor, and Residential Duct Cleaning.

In his free time, he enjoys working on cars, fabrication, and learning new skills.

Jamie Smith is a Mitigation Production Manager at SERVPRO of Idaho Falls and Rexburg/Rigby, where she leads the mitigation team in handling water, fire, and mold restoration projects with efficiency and care. She oversees jobs from initial assessment through completion, ensuring each project meets SERVPRO’s high standards while keeping homeowners and business owners informed every step of the way. Known for her strong leadership, organization, and attention to detail, Jamie helps coordinate crews, equipment, and timelines to keep projects on track and deliver quality results—making it “Like it never even happened.”

Ellisi Joos is the Reconstruction Manager for SERVPRO of Idaho Falls and SERVPRO of Rexburg/Rigby. She oversees reconstruction operations, coordinating teams, schedules, and projects to ensure high-quality workmanship and timely completion. Ellisi’s leadership and attention to detail help deliver reliable results and a smooth transition from restoration to rebuild for our customers.

Lisa Padgett serves as the Estimator and Job File Coordinator at SERVPRO of Idaho Falls and Rexburg/Rigby, playing a key role in keeping projects organized and running smoothly from start to finish. She prepares accurate, detailed estimates and manages job documentation to ensure clear communication between homeowners, insurance partners, and our production team. With strong attention to detail and a deep understanding of the restoration process, Lisa helps streamline workflows, support timely approvals, and maintain compliance every step of the way. Her organization, responsiveness, and commitment to excellence make her an essential part of delivering a seamless customer experience.

Naytaya Bedolla is the Job File Coordinator at SERVPRO of Idaho Falls and Rexburg/Rigby. She manages project documentation, scheduling, and communication to ensure each restoration job runs smoothly from start to finish. With excellent organizational skills and attention to detail, Naytaya keeps projects on track and supports both our technicians and customers throughout the process. Her efficiency and friendly professionalism make her an essential part of the SERVPRO team.

Shawna Bronson is a Job File Coordinator for SERVPRO of Idaho Falls and SERVPRO of Rexburg/Rigby. She plays a key role in managing job documentation, supporting project workflows, and ensuring files are accurate and organized from start to finish. Shawna’s attention to detail and dependable support help keep projects running smoothly for both the team and our customers.

Carlos is our Business Development Representative at SERVPRO of Idaho Falls and Rexburg/Rigby.

With a focus on understanding our clients' needs, Carlos develops tailored marketing strategies to effectively promote SERVPRO's services and solutions. He is skilled at identifying opportunities for growth and leveraging marketing channels to increase brand awareness and drive engagement.

With almost 10 years with SERVPRO of Idaho Falls, Carlos extensive training includes certifications in Applied Microbial Remediation (AMRT), Water Damage Restoration (WRT), Fire & Smoke Damage Restoration (FSRT) and Asbestos Contract Supervisor.

Carlos thrives on collaboration and is always eager to brainstorm innovative ideas to elevate our marketing efforts. Whether he's organizing events, creating engaging content, or nurturing client relationships, Carlos is committed to delivering results that exceed expectations.

Outside of work, Carlos enjoys spending time with his two children!

Mckinzie Camphouse is a Business Development Representative for SERVPRO of Idaho Falls and SERVPRO of Rexburg/Rigby. She focuses on building relationships with customers, insurance partners, and the community to grow SERVPRO’s reach and provide timely, reliable service. Mckinzie’s professionalism, communication skills, and dedication help connect clients with the support they need when disaster strikes.

Adrian serves as a Restoration Supervisor at SERVPRO of Idaho Falls and Rexburg/Rigby, bringing nearly three years of dedicated service to the team and a strong background in fire and water restoration. Certified in asbestos handling, OSHA 10 safety, and residential duct cleaning, Adrian combines technical skill with calm, capable leadership. He plays a key role in ensuring that jobs are completed safely, efficiently, and in alignment with SERVPRO’s quality standards.

Sean Robinson is a Restoration Supervisor for SERVPRO of Idaho Falls and SERVPRO of Rexburg/Rigby. He leads restoration crews in the field, coordinating projects and ensuring work is completed safely, efficiently, and to SERVPRO standards. Sean’s hands-on leadership and attention to detail help deliver high-quality results and dependable service for every customer.

Dakoda Thomson is a Restoration Supervisor for SERVPRO of Idaho Falls and SERVPRO of Rexburg/Rigby. He oversees restoration projects in the field, leading crews and ensuring work is completed safely, efficiently, and to SERVPRO standards. Dakoda’s strong work ethic and commitment to quality help provide reliable service and positive outcomes for customers.

Primitivo Arevalo is a Restoration Technician at SERVPRO of Idaho Falls and Rexburg/Rigby. He helps homes and businesses recover from water, fire, and mold damage with skill, care, and efficiency. Known for his dedication and strong work ethic, Primitivo approaches every project with attention to detail and a commitment to customer satisfaction. His teamwork and reliability make him an essential part of the SERVPRO family.

Shane Cooley is a Restoration Technician at SERVPRO of Idaho Falls and Rexburg/Rigby. He specializes in water, fire, and mold restoration, helping homes and businesses recover quickly after disaster strikes. Known for his reliability and hard work, Shane approaches every job with care and attention to detail. His dedication to quality service and customer satisfaction makes him a valued member of the SERVPRO team.

Renaldo Garcia is a Restoration Technician at SERVPRO of Idaho Falls and Rexburg/Rigby. He works hard to restore homes and businesses affected by water, fire, or mold damage, ensuring every job is completed efficiently and with care. Renaldo is known for his strong work ethic, positive attitude, and commitment to helping customers get back to normal as quickly as possible. His dependability and teamwork make him an important part of the SERVPRO family.

Brigham Lund is a Restoration Technician for SERVPRO of Idaho Falls and SERVPRO of Rexburg/Rigby. He assists with restoration projects in the field, performing cleanup, mitigation, and recovery services while following SERVPRO standards. Brigham’s strong work ethic and attention to detail help ensure quality results and dependable service for our customers.

Jenice Thomas is a Restoration Technician for SERVPRO of Idaho Falls and SERVPRO of Rexburg/Rigby. She supports restoration projects in the field by assisting with cleanup, mitigation, and recovery services while following SERVPRO standards. Jenice’s reliability, attention to detail, and positive attitude help ensure quality work and a smooth experience for our customers.

Martin serves as a skilled Reconstruction Technician at SERVPRO of Idaho Falls and Rexburg/Rigby, bringing several years of hands-on experience in residential and commercial rebuilding projects. With deep knowledge of construction practices and a commitment to quality craftsmanship, Martin plays a critical role in restoring homes and businesses after fire, water, mold, and other types of damage. His work ensures that clients not only recover — but rebuild better.

Sonny Ballard is a Reconstruction Technician for SERVPRO of Idaho Falls and SERVPRO of Rexburg/Rigby. He supports reconstruction efforts by completing repairs and rebuilds following restoration projects, ensuring quality workmanship and attention to detail. Sonny’s skills and dedication help return properties to preloss condition and provide a smooth experience for our customers.

Myles Padgett is the Custodian at SERVPRO of Idaho Falls and Rexburg/Rigby, helping keep our facilities clean, organized, and running smoothly every day. His attention to detail and strong work ethic ensure our team has a safe and efficient workspace to serve our customers. Myles takes pride in what he does and plays an important behind-the-scenes role in keeping our operations in top shape.