Meet Our Team

Carlos is our Business Development Representative at SERVPRO of Idaho Falls and Rexburg/Rigby.

With a focus on understanding our clients' needs, Carlos develops tailored marketing strategies to effectively promote SERVPRO's services and solutions. He is skilled at identifying opportunities for growth and leveraging marketing channels to increase brand awareness and drive engagement.

With almost 10 years with SERVPRO of Idaho Falls, Carlos extensive training includes certifications in Applied Microbial Remediation (AMRT), Water Damage Restoration (WRT), Fire & Smoke Damage Restoration (FSRT) and Asbestos Contract Supervisor.

Carlos thrives on collaboration and is always eager to brainstorm innovative ideas to elevate our marketing efforts. Whether he's organizing events, creating engaging content, or nurturing client relationships, Carlos is committed to delivering results that exceed expectations.

Outside of work, Carlos enjoys spending time with his two children!

Martin serves as a skilled Reconstruction Technician at SERVPRO of Idaho Falls and Rexburg/Rigby, bringing several years of hands-on experience in residential and commercial rebuilding projects. With deep knowledge of construction practices and a commitment to quality craftsmanship, Martin plays a critical role in restoring homes and businesses after fire, water, mold, and other types of damage. His work ensures that clients not only recover — but rebuild better.

Steven is the Mitigation Production Manager at SERVPRO of Idaho Falls and Rexburg/Rigby, bringing over 11 years of industry experience and a robust portfolio of specialized certifications. He leads mitigation and remediation crews with precision, ensuring every job meets SERVPRO standards and regulatory compliance. His deep expertise in water, mold, fire, and asbestos abatement—as well as residential duct cleaning—makes him an invaluable leader in the field and a trusted partner for clients during their most difficult times.

His extensive training includes certifications in Water Damage Restoration (WRT), Applied Structural Drying (ASD), Applied Microbial Remediation (AMRT), Fire & Smoke Damage Restoration (FSRT), OSHA 10 for construction safety, Asbestos Abatement, Supervisor Contractor, and Residential Duct Cleaning.

In his free time, he enjoys working on cars, fabrication, and learning new skills.

Paige serves as the Office Manager at SERVPRO of Idaho Falls and Rexburg/Rigby, acting as the operational backbone of the business. She oversees daily administrative functions, coordinates with field teams, and ensures that all internal processes—from job tracking to customer service—run smoothly and efficiently. With strong organizational skills, a deep understanding of SERVPRO systems, and a calm, solutions-oriented approach, Paige plays a vital role in keeping the business on track and clients satisfied.

Vincent Stringer serves as the Operations Manager for SERVPRO of Idaho Falls and Rexburg/Rigby, bringing over 13 years of hands-on industry experience to the team. With a strong background in restoration operations and team leadership, Vincent plays a key role in ensuring projects are executed efficiently, safely, and to the highest standards.

Vincent holds multiple industry certifications, including Water Damage Restoration (WRT), Fire & Smoke Restoration (FRST), Cleaning and Clearance (CC), Applied Microbial Remediation (AMRT), Trauma and Crime Scene Technician (TCST), Odor Control (OC), Health and Safety Technician (HST), Air Caire Residential Duct Cleaning, Confined Space, and CPR/First Aid. These qualifications demonstrate his broad expertise in handling various restoration and mitigation challenges with precision and care.

Lauren is the Social Media Specialist at SERVPRO of Idaho Falls and Rexburg/Rigby, bringing over 5 years of experience in managing social media, professional photography, and business e-commerce. Her expertise helps elevate the SERVPRO brand and connect with the community through strategic online and offline marketing efforts.

Lauren is skilled at creating engaging content, managing social media platforms, and capturing professional imagery that showcases the company’s work and services. Her background in e-commerce also allows her to enhance the online presence of SERVPRO, ensuring potential clients can easily access information and services.

With a creative eye and strong organizational skills, Lauren plays a vital role in promoting SERVPRO of Idaho Falls, driving brand awareness, and supporting business growth through innovative marketing strategies. Her dedication and passion for connecting with clients and partners make her a key contributor to the team.

Adrian serves as a Restoration Supervisor at SERVPRO of Idaho Falls, bringing nearly three years of dedicated service to the team and a strong background in fire and water restoration. Certified in asbestos handling, OSHA 10 safety, and residential duct cleaning, Adrian combines technical skill with calm, capable leadership. He plays a key role in ensuring that jobs are completed safely, efficiently, and in alignment with SERVPRO’s quality standards.

Primitivo Arevalo is a Restoration Technician at SERVPRO of Idaho Falls and Rexburg/Rigby. He helps homes and businesses recover from water, fire, and mold damage with skill, care, and efficiency. Known for his dedication and strong work ethic, Primitivo approaches every project with attention to detail and a commitment to customer satisfaction. His teamwork and reliability make him an essential part of the SERVPRO family.

Shane Cooley is a Restoration Technician at SERVPRO of Idaho Falls and Rexburg/Rigby. He specializes in water, fire, and mold restoration, helping homes and businesses recover quickly after disaster strikes. Known for his reliability and hard work, Shane approaches every job with care and attention to detail. His dedication to quality service and customer satisfaction makes him a valued member of the SERVPRO team.

Renaldo Garcia is a Restoration Technician at SERVPRO of Idaho Falls and Rexburg/Rigby. He works hard to restore homes and businesses affected by water, fire, or mold damage, ensuring every job is completed efficiently and with care. Renaldo is known for his strong work ethic, positive attitude, and commitment to helping customers get back to normal as quickly as possible. His dependability and teamwork make him an important part of the SERVPRO family.

Naytaya Bedolla is the Job File Coordinator at SERVPRO of Idaho Falls and Rexburg/Rigby. She manages project documentation, scheduling, and communication to ensure each restoration job runs smoothly from start to finish. With excellent organizational skills and attention to detail, Naytaya keeps projects on track and supports both our technicians and customers throughout the process. Her efficiency and friendly professionalism make her an essential part of the SERVPRO team.

Chris Summers serves as a Business Development Representative for SERVPRO of Idaho Falls and Rexburg/Rigby. He focuses on building strong relationships within the community, supporting insurance partners, and identifying opportunities to better serve local homeowners and businesses. Chris is known for his approachable personality, strong communication skills, and commitment to representing the SERVPRO brand with professionalism and integrity.

Myles Padgett is the Custodian at SERVPRO of Idaho Falls and Rexburg/Rigby, helping keep our facilities clean, organized, and running smoothly every day. His attention to detail and strong work ethic ensure our team has a safe and efficient workspace to serve our customers. Myles takes pride in what he does and plays an important behind-the-scenes role in keeping our operations in top shape.

Lisa is the Job File Coordinator at SERVPRO of Idaho Falls, bringing 10 months of experience with the company. In this role, Lisa efficiently manages and organizes all aspects of job files, ensuring that documentation, project details, and timelines are accurately maintained throughout the restoration process.

Lisa is certified in Water Damage Restoration (WRT), OSHA 10, and CPR/First Aid, demonstrating her commitment to safety, thoroughness, and preparedness in the field. Her attention to detail and organizational skills allow her to effectively support the team, ensuring that all necessary documentation and resources are in place for smooth project execution.

As Job File Coordinator, Lisa plays a key role in keeping projects on track and ensuring that all paperwork is in order, which allows the rest of the SERVPRO team to focus on delivering excellent restoration services. Her dedication to the team and clients ensures that every job is handled efficiently and with the highest level of professionalism.

Di Miller is the Sales and Marketing Manager for SERVPRO of Idaho Falls and Rexburg/Rigby. She plays a key role in connecting our team with the local community, coordinating events, partnerships, and outreach efforts. With a passion for people and a deep commitment to community involvement, Di helps SERVPRO stay active and engaged throughout Southeast Idaho. Whether she’s organizing sponsorships, participating in local fundraisers, or finding new ways for our team to give back, Di ensures SERVPRO is always at the heart of the community we serve.

Lindsay Wagoner is the Human Resources Manager for SERVPRO of Idaho Falls and Rexburg/Rigby. With years of experience in the HR field, she supports employees and leadership through effective HR practices, compliance, and a strong commitment to a positive workplace culture.

Shawna Bronson is a Job File Coordinator for SERVPRO of Idaho Falls and SERVPRO of Rexburg/Rigby. She plays a key role in managing job documentation, supporting project workflows, and ensuring files are accurate and organized from start to finish. Shawna’s attention to detail and dependable support help keep projects running smoothly for both the team and our customers.

Jamie Smith is a Restoration Supervisor for SERVPRO of Idaho Falls and SERVPRO of Rexburg/Rigby. She oversees restoration projects in the field, ensuring work is completed efficiently, safely, and to SERVPRO standards. With a strong focus on quality and teamwork, Jamie helps lead crews while delivering dependable service to customers during challenging situations.

Sean Robinson is a Restoration Supervisor for SERVPRO of Idaho Falls and SERVPRO of Rexburg/Rigby. He leads restoration crews in the field, coordinating projects and ensuring work is completed safely, efficiently, and to SERVPRO standards. Sean’s hands-on leadership and attention to detail help deliver high-quality results and dependable service for every customer.

Dakoda Thomson is a Restoration Supervisor for SERVPRO of Idaho Falls and SERVPRO of Rexburg/Rigby. He oversees restoration projects in the field, leading crews and ensuring work is completed safely, efficiently, and to SERVPRO standards. Dakoda’s strong work ethic and commitment to quality help provide reliable service and positive outcomes for customers.

Brigham Lund is a Restoration Technician for SERVPRO of Idaho Falls and SERVPRO of Rexburg/Rigby. He assists with restoration projects in the field, performing cleanup, mitigation, and recovery services while following SERVPRO standards. Brigham’s strong work ethic and attention to detail help ensure quality results and dependable service for our customers.

Jenice Thomas is a Restoration Technician for SERVPRO of Idaho Falls and SERVPRO of Rexburg/Rigby. She supports restoration projects in the field by assisting with cleanup, mitigation, and recovery services while following SERVPRO standards. Jenice’s reliability, attention to detail, and positive attitude help ensure quality work and a smooth experience for our customers.

Sonny Ballard is a Reconstruction Technician for SERVPRO of Idaho Falls and SERVPRO of Rexburg/Rigby. He supports reconstruction efforts by completing repairs and rebuilds following restoration projects, ensuring quality workmanship and attention to detail. Sonny’s skills and dedication help return properties to preloss condition and provide a smooth experience for our customers.

Ellisi Joos is the Reconstruction Manager for SERVPRO of Idaho Falls and SERVPRO of Rexburg/Rigby. She oversees reconstruction operations, coordinating teams, schedules, and projects to ensure high-quality workmanship and timely completion. Ellisi’s leadership and attention to detail help deliver reliable results and a smooth transition from restoration to rebuild for our customers.

Samuel Haines is the Shop Manager for SERVPRO of Idaho Falls and SERVPRO of Rexburg/Rigby. He oversees the organization, maintenance, and readiness of all equipment and supplies, ensuring the team has what they need to respond efficiently to every job. Samuel’s attention to detail and dedication to keeping operations running smoothly support both the crew and our customers.

Mckinzie Camphouse is a Business Development Representative for SERVPRO of Idaho Falls and SERVPRO of Rexburg/Rigby. She focuses on building relationships with customers, insurance partners, and the community to grow SERVPRO’s reach and provide timely, reliable service. Mckinzie’s professionalism, communication skills, and dedication help connect clients with the support they need when disaster strikes.

Sarah Stringer is the Contents Manager for SERVPRO of Idaho Falls and SERVPRO of Rexburg/Rigby. She oversees the handling, inventory, and restoration of customers’ belongings during cleanup and restoration projects, ensuring items are treated with care and returned safely. Sarah’s attention to detail and dedication to protecting clients’ property help provide peace of mind throughout the restoration process.