Meet Our Team
All it takes is one call to SERVPRO of Mason City. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Jeff Short, team member at SERVPRO of Mason City]()
Jeff Short
Jeff Short is the proud owner of SERVPRO of Mason City, a company dedicated to providing top-notch restoration services. He holds multiple certifications from the Institute of Inspection Cleaning and Certification (IICRC) in key areas such as water damage restoration, mold remediation, and fire damage restoration. These credentials reflect his commitment to maintaining the highest industry standards.
A firm believer in honesty and hard work, Jeff has built a reputation for reliability and integrity in his business dealings. His deep-rooted involvement in the community includes active participation in the local Catholic Church and membership in the Knights of Columbus, where he contributes to various charitable activities and community outreach programs.
Outside of his professional commitments, Jeff cherishes spending quality time with his family. He is passionate about coaching youth sports, particularly baseball and football, and sharing invaluable life lessons and skills with young athletes. An avid outdoorsman, he loves fishing and enjoys the tranquility of nature. Moreover, Jeff is a devoted fan of the Chicago Cubs, often cheering for his favorite team and celebrating their successes. Through both his personal and professional life, Jeff Short exemplifies dedication to community, family, and his chosen profession.
![Kris Beaman, team member at SERVPRO of Mason City]()
Kris Beaman
Kris is the General Manager for SERVPRO Team Short. He joined our team in late 2025. He brings years of experience in Business Development.
Outside of work, I enjoy spending time outdoors and staying active in my community. I'm proud to coach my two boys in local sports programs, which allows me to support their growth while giving back to youth athletics. I also enjoy tackling home improvement projects and continually working on personal development, always striving to grow both personally and professionally.
I enjoy the opportunity to lead strong teams in making a meaningful impact in the community. Each day presents new challenges, and I take pride in guiding our team through complex restoration projects with an emphasis on efficiency and a customer-focused mindset. What I find most rewarding is helping homeowners and businesses recover after unexpected disasters, transforming stressful situations into positive outcomes through teamwork, transparent communication, and dependable service. Witnessing our teams grow professionally while delivering exceptional results for our customers is what makes this role truly fulfilling.
![Nick Foley, team member at SERVPRO of Mason City]()
Nick Foley
Nick Foley serves as the Chief Financial Officer at SERVPRO of Mason City. With over two decades of experience in leadership and relationship-building, he brings a wealth of expertise to the team. Nick is passionate about restoring homes and businesses to their original state or even better, especially in the aftermath of unthinkable disasters.
Outside of work, Nick enjoys chasing his three kids around, going on family trips, and cheering on the Cubbies. Nick is a true leader in our community.
![Jessica Sorensen, team member at SERVPRO of Mason City]()
Jessica Sorensen
Jessica is our Director of Fire & Content at SERVPRO Mason City. She brings years of customer service and management experience. Jessica is IICRC certified in Water, Fire Restoration, and Bio Cleanup. She has been with SERVPRO for 5 years.
Jessica enjoys spending time with her family and friends whenever she can! She also enjoys cleaning, fishing, and spending time outside in the summer.![Jonathan Marinero, team member at SERVPRO of Mason City]()
Jonathan Marinero
Jonathan works as a Marketing Coordinator at SERVPRO of Mason City. He has years of experience in customer service and management, and he is certified in Trauma & Crime Scene Cleanup and Restoration by IICRC.
Outside of work, Jonathan is a professional tattoo artist and enjoys everything related to horror. In October, he acts in haunted houses. He also loves grilling and spending time with his wife and their three kids.
![Jordan Arndt, team member at SERVPRO of Mason City]()
Jordan Arndt
Jordan serves as a Business Development Representative for SERVPRO Team Short, having joined the team in late 2024. With a solid background in the sales industry, he contributes a wealth of experience to our organization.
In his free time, he enjoys watching Vikings games, playing in his band, spending time with family, and golfing.
Jordan finds fulfillment in his role at SERVPRO, where he helps the local community during crises.
![Andrea Hopes, team member at SERVPRO of Mason City]()
Andrea Hopes
Andrea is our Accounting Administrator here at SERVPRO of Mason City. She joined our team in September of 2022. She brings years of experience in the construction industry.
Outside of work, Annie enjoys cooking. football, art, and photography. She also loves spending time with family.
Annie likes working at SERVPRO because it is fast-paced and she enjoys knowing that what we do is helping people.
![Josh Kramer, team member at SERVPRO of Mason City]()
Josh Kramer
Josh is a Project Manager here at SERVPRO of Mason City.
![Caitlyn Baltes, team member at SERVPRO of Mason City]()
Caitlyn Baltes
Cait is a Job File Coordinator here at SERVPRO of Mason City. Cait's expertise and attention to detail have been crucial for our projects, ensuring precision, quality, and efficiency. Her commitment to excellence has driven our team's success, making her a valuable member of our organization.
Cait enjoys knowing she is a part of a team that is helping others. She loves the great work/life balance SERVPRO provides its team.
When she’s not at work, Cait loves to whip up delicious meals, bake sweet treats, play games, and spend quality time with her family.
![Taylor Tyler, team member at SERVPRO of Mason City]()
Taylor Tyler
Taylor is a Job File Coordinator here at SERVPRO of Mason City.
![Bridgette Tedder, team member at SERVPRO of Mason City]()
Bridgette Tedder
Bridgette is the Crew Chief at SERVPRO of Mason City, and she started working with us in June 2020. She has shown a strong commitment to learning the complexities of the industry and is IICRC Fire certified.
In her free time, Bridgette enjoys trying out new recipes and spending time with her kids and grandkids.
Bridgette finds her role at SERVPRO fulfilling because she learns something new every day and enjoys the opportunity to restore valuable items for people.
![Matt Anderson, team member at SERVPRO of Mason City]()
Matt Anderson
Matt Anderson is a Carpet Specialist at SERVPRO of Mason City. Matt's experience covers a wide range, but he currently specializes in carpet and upholstery cleaning. Matts has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration and Carpet and Upholstery Cleaning.
He's a big Iowa Hawkeyes fan, likes live concerts, and spending time with his friends. He enjoys road trips and seeing new places.
![Pam Watson, team member at SERVPRO of Mason City]()
Pam Watson
Pam is a Content Cleaner Crew Chief here at SERVPRO of Mason City. She joined our team in September 2023. She brings years of knowledge as a leader to our team.
Outside of work, Pam enjoys going on motorcycle rides with her husband and spending time with his family.
Pam likes working at SERVPRO because she knows the work she is doing is helping a family get their lives back to normal.
![Lori Portis, team member at SERVPRO of Mason City]()
Lori Portis
Lori is a Production Technician at SERVPRO of Mason City
![Jonathan Sullivan, team member at SERVPRO of Mason City]()
Jonathan Sullivan
Jonathan is a Production Technician at SERVPRO of Mason City
![Jon Stricker, team member at SERVPRO of Mason City]()
Jon Stricker
Jon is a Production Technician at SERVPRO of Mason City
![Lisa Brevig, team member at SERVPRO of Mason City]()
Lisa Brevig
Lisa is a Production Technician at SERVPRO of Mason City
![Logan Harris, team member at SERVPRO of Mason City]()
Logan Harris
Logan is a Production Technician at SERVPRO of Mason City
What our
customers are saying
Carter, Jon, Lisa. They were the best five star all around. Very professional
I want to give a shout out and a huge thanks to Lori, Randi Carter and Esteban of the ServPro team! We are the flooring crew working in Charles City on a project that is tight quarters make if it difficult to find places to store site materials and building content! Our production the first day was extremely slow due to the fact that we were moving content and precleaning in order to remove the old flooring. This morning The Servpro crew showed up with positive attitudes and made our nuisance of clutter disappear! Rooms are empty floors are vacuumed and now we can do our job! What a lifesaver guys. Efficient, well mannered and a fantastic job done!
Kate in the store was so accommodating. Arranged all services within two days. Lori and Randi were the employees. Outstanding work, so agreeable to work with, did everything i requested plus more. Matt cleaned the carpet area and did a super job. These are wonderful employees. I will recommend this ServPro Mason City to anyone. Thx so much for making this easy.
Carter and Logan did an excellent job. They were polite and professional. Thank you so much.
We had Jon, Lisa and Hunter come to our house after a pipe bust in our basement. They were prompt, polite, and professional for all 3 visits they made. They were able to quickly and effectively identify problem areas and mitigate any issues with moisture and mold. Great service
Both Logan’s were super polite! I was happy with the service & work and they made me feel like they actually cared about the quality of work they did , 10/10 would recommend
Logan p, Logan h,Dale, Jon st. Did a wonderful job. Great demo crew.
Highly recommend. In a time of a lot of frustration, Logan & Logan showed up and timely and were extremely helpful. Others on the team were also easy to work with. But the Logan's were there the first day when i felt like i was surrounded by chaos. They were very respectful, helpful and most of all, they did quality work.
Servpro of Mason City has best service of any company in business, and I have owned a business for 38 years. They came and rescued me even though it was a holiday and were professional and efficient. 5 stars is too few I recommend them 10 stars I really appreciate Steve the owner as well, he is responsive and a great business owne! Do yourself a favor and choose Serve Pro Mason city for sure.
About Us
For almost a decade, our trained SERVPRO team here in North Iowa has been providing the residents of Cerro Gordo, Hancock, Winnebago, Worth, Mitchell, Floyd, Butler, Franklin, and Wright Counties with impeccable restoration and recovery services. We have been working on perfecting our services so we’re able to respond to any disaster faster and more effectively.
Our staff is highly trained in property damage restoration. From ongoing training through SERVPRO’s Hero Ready Training Program to IICRC-industry certification, our staff is equipped with the knowledge to fully restore your property. With our local presence and a nationwide system of qualified franchises, no damage is too small or too large for SERVPRO of Mason City.
SERVPRO of Mason City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. SERVPRO of Mason City can also mitigate mold and mildew from your home or business.
If you would like to schedule service for your home or business, call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.