Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Kailua
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Kailua we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Zai and her team is very nice friendly worker, they do a good job and very helpful and concern. Thankful and appreciated for all the job that come out, I highly recommend SERVPRO of Kailua to others for their services.
Zai and her team was great! She always quick to answer my questions and is very helpful! Easy to work with, finish job fast, and house looks better before damaged! They clean up after their mess and painted my walls which was a plus! I would recommend them!
Zai Gimeno and her team were awesome and worked very fast. Communication was quick and efficient. Her team was very flexible and trustworthy, great experience overall. Zai is an absolute girl boss!!
Frank and Allen were easy to work with...professional, friendly, flexible to my schedule, and most important did the job to SERVPRO's motto.."like it never happened". Thank you again!
Stephen and I are very glad that our insurance company, Allstate, recommended us to go with SERVPRO of Kailua. Their Project Manager, Frank, walked us thru the process of reconstruction - from ordering the right materials, kept us updated with the progress and final walk thru. Thank you for sending us your best workers (Frank, Chad and X). We highly recommend SERVPRO of Kailua. ??????!
SERVPRO KAILUA is the best. They are efficient and professional. Philip and his team are professional, efficient and respectful. Philip was with us since day 1 and was a great leader. He checked in and let us know what they are doing and what to anticipate. He is a very hard worker. We definitely would use SERVPRO Kailua again. I highly recommend this company to anyone who needs water damage or restoration services....and ask to work with either Phillip or Brandon! These 2 guys were the hardest working!
Zai Gimeno was very friendly, efficient and she knew what she was doing. The whole crew have experience in all aspects of the job. I would recommend SERVPRO to do any job.
SERVPRO was fast to respond and begin the mitigation process for water damage in my bathroom. Their communication and level of customer service is outstanding. Frank, Michael, and Jien did a great job installing new floor, drywall, and tile. They were able to complete the work faster than expected. Thank you very much. I recommend SERVPRO of Kailua.
We were fortunate to have Zai, Roger and their whole team. We were impressed with their efficiency, professionalism, friendliness and their ‘we can do it’ attitude. Zai’s ability to multitask and stay on top of things amazed me, always informing us what was happening. We appreciated their work ethics and their determination to complete each day’s tasks and always cleaning up. They patiently listened to our needs & gave great suggestions. They were always positive and cheerful.
Zai and her team is very nice friendly worker, they do a good job and very helpful and concern. Thankful and appreciated for all the job that come out, I highly recommend SERVPRO of Kailua to others for their services.
Zai and her team was great! She always quick to answer my questions and is very helpful! Easy to work with, finish job fast, and house looks better before damaged! They clean up after their mess and painted my walls which was a plus! I would recommend them!
Zai Gimeno and her team were awesome and worked very fast. Communication was quick and efficient. Her team was very flexible and trustworthy, great experience overall. Zai is an absolute girl boss!!
Frank and Allen were easy to work with...professional, friendly, flexible to my schedule, and most important did the job to SERVPRO's motto.."like it never happened". Thank you again!
Stephen and I are very glad that our insurance company, Allstate, recommended us to go with SERVPRO of Kailua. Their Project Manager, Frank, walked us thru the process of reconstruction - from ordering the right materials, kept us updated with the progress and final walk thru. Thank you for sending us your best workers (Frank, Chad and X). We highly recommend SERVPRO of Kailua. ??????!
SERVPRO KAILUA is the best. They are efficient and professional. Philip and his team are professional, efficient and respectful. Philip was with us since day 1 and was a great leader. He checked in and let us know what they are doing and what to anticipate. He is a very hard worker. We definitely would use SERVPRO Kailua again. I highly recommend this company to anyone who needs water damage or restoration services....and ask to work with either Phillip or Brandon! These 2 guys were the hardest working!
Zai Gimeno was very friendly, efficient and she knew what she was doing. The whole crew have experience in all aspects of the job. I would recommend SERVPRO to do any job.
SERVPRO was fast to respond and begin the mitigation process for water damage in my bathroom. Their communication and level of customer service is outstanding. Frank, Michael, and Jien did a great job installing new floor, drywall, and tile. They were able to complete the work faster than expected. Thank you very much. I recommend SERVPRO of Kailua.
We were fortunate to have Zai, Roger and their whole team. We were impressed with their efficiency, professionalism, friendliness and their ‘we can do it’ attitude. Zai’s ability to multitask and stay on top of things amazed me, always informing us what was happening. We appreciated their work ethics and their determination to complete each day’s tasks and always cleaning up. They patiently listened to our needs & gave great suggestions. They were always positive and cheerful.
About Us
Glenna and Andy Maras are the proud owners of SERVPRO of Kailua, a locally owned and operated franchise serving Kailua and the surrounding areas.
The Maras family has been in the restoration industry since 2014 and have a true dedication to helping residents and businesses recover after fire and water damage emergencies. Their mission is to restore not just homes and buildings, but peace of mind for their community.
Andy brings more than twenty years of hands-on experience in both residential and commercial construction, giving the franchise a strong foundation in project management and rebuilding. Glenna’s expertise in sales and customer service provides the perfect balance, ensuring that every client receives both high-quality workmanship and compassionate support. Together, their general contractor license allows them to oversee every stage of a project—from initial cleanup and restoration through to complete rebuilding services.
“It is very rewarding to take a horrible situation and perform a beautiful restoration for the people we serve.” — Glenna Maras, Owner
The SERVPRO of Kailua team is hand-selected, highly trained, and certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the leading nonprofit certifying body in the industry. With advanced training, state-of-the-art equipment, and years of expertise, they are equipped to handle losses of any size and restore properties to pre-damage condition.
Outside of their work, Glenna and Andy enjoy spending time with their five children, who are active in baseball and youth group activities. The family often takes advantage of island life through outings, snorkeling trips, and hiking adventures, embracing the balance between hard work and quality family time.
