A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Hawaii | SERVPRO of Maui

Our Google Reviews
(808) 329-6560
4.9
(104 reviews)

Need Odor Removal?

There is nothing more offensive than a foul odor. Sometimes it is difficult to determine what is causing that nasty smell. Our local teams in Hawaii and Maui are leaders in odor removal and deodorization services in Kailua-Kona. We have odor identification and elimination down to a science! Odor identification and removal can be tricky because odors may come from several sources inside and outside the home or structure. Our technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industries, to identify and eliminate offensive odors. We never mask odors or take shortcuts, as these methods do not work.  

Some common causes of foul odors include dirty drains, bacteria, animal excrement, sewer systems, dead animals in walls or crawl spaces, garbage disposals, and rotten food.  

First, we will identify the cause of the odor and determine the conditions?where the scent contacts surfaces. Our technicians may use several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor completely, and the odor?can often be removed without a trace.  

Odor removal is a science, and you can rely on our professionals in Hawaii and Maui to neutralize and restore unpleasant odors in Kailua-Kona “Like it never even happened.” 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

SERVPRO team had to take over from another mitigation company after they have left without finishing, since then I am going to call SERVPRO first without hesitation. Mahalo!

Linda D.
Kailua Kona

SERVPRO was very helpful with the clean up process of our home.  They were very understanding of our needs and ensured our home was back to pre-fire condition. Mahalo!

Tyler L
Wailea

We couldn't have asked for a better service from SERVPRO. They were very professional and ensured we were taken care of. The team went above and beyond.

John G.
Kona

I was 100% satisfied with your service. Although it was an unfortunate event, I enjoyed having you in my home. Everyone  was so nice. You did a great job.

Melissa N.
Holualoa

Personnel were empathetic, had excellent knowledge & expertise on water damage mitigation, always kept me informed and were very personable. That is why I will always recommend SERVPRO.

Milton H.
Kahului

Teri in the office is great to work with and the guys that came over were very thorough and professional. Job well done and cleaned up after themselves when it was over. Point of contact from time of incident to recovery was quick and no wait time. Came same day as I made the call and it was done in no time.

Ronald
Holualoa

They were easy to talk to and assured me that my home would be taken care of. Wonderful techs. Thank you for the excellent and professional service.

Melanie
KEAAU

Thank you for your fast response and excellent service. My mother is very pleased with the results. Keep up the good work! Barrie was excellent to work with!

Suzie
KAILUA KONA

Thank You - you are the BEST! As usual the owners had nothing but great things to say about your services. Thanks again.

Fran
KAILUA KONA

About Us

SERVPRO of Hawaii | SERVPRO of Maui is an IICRC-Registered Firm that has been restoring fire and water damage for homeowners and commercial businesses in Hawaii and Maui for over 20 years, and we understand the unique challenges that water, fire, and mold damage present in these tropical environments.

The cleanup and restoration process can be stressful, so we approach each job with special consideration to minimizing the disruption to your family, or employees and customers. We are invested in the communities in Hawaii and Maui and take great pleasure in building long-lasting relationships with everyone we serve.

We communicate closely with our customers during every phase of the restoration process, and we are committed to providing the highest level of service every step of the way.

Owner Brian Konishi brings over twenty-five years of insurance industry expertise to the team, having extensive experience working as an insurance adjuster and working with policyholders.

I love helping our customers through difficult times and seeing their happiness and satisfaction when the work is completed.” Brian Konishi

Our restoration technicians are highly trained and certified and are required to undergo initial and continuous education to keep up-to-speed with best practices and industry trends.

If you have a water emergency or would like to schedule a service at your home or business, please call us at 808-329-6560 or 808-572-4666. We are available 24/7.

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Brian Konishi, Lorena A. Perez
Brian Konishi, Lorena A. Perez
Owners of SERVPRO of Hawaii | SERVPRO of Maui

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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