Emergency Water Extraction & Structural Drying Services

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SERVPRO of North Atlanta / Buckhead
Our Google Reviews
(404) 261-2925
4.9
(686 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
686 Reviews
4.9
Leave Us A Review
Ryan Miller
14 days ago

JT and Ty did a great job. At one point nails were everywhere due to the deconstruction. I looked everywhere for nails, trash, and dirt from the outside from going back and forth. JT and Ty made sure everything was cleaned up. They even took care of the sawdust and left markers in the weak spots.

Louis Russo
3 months ago

Anthony and his crew came out to my house within an hour after I had a flooded basement due to a storm. Extremely knowledgeable and transparent. 10/10

Marty Whelchel
4 months ago

The guys did a great job. Very professional

Adesola Kuyoro
5 months ago

Chris Barry is the best! Wonderful experience with him, was on top of our repairs and they were done perfectly and very timely. I would absolutely use them again! Thanks Chris!

Herb Edgecomb
5 months ago

There aren't words sufficient to describe how grateful we are for the amazing job Jake and his mitigation team from SERVPRO North Atlanta/Buckhead did following a water leak on our third floor which quickly penetrated the two floors below. After being called back to Atlanta very early on my son’s wedding day, I quickly realized I needed professional help. Jake arrived within 90 minutes of my placing the call. Upon his arrival and walking through the house, his knowledge of what would need to be done left me immediately comfortable that I could return to Dahlonega for my son’s wedding, giving very little thought to what we were going to walk into when we returned on Sunday. When we did return, we saw that Jake had taken care of all of the water, ripping out carpets, pads, moving things away from walls, cleaning out closets, and has strategically placed 49 industrial fans and dehumidifiers through the house. As a result of Jake’s fast, thorough, and professional mitigation, the damage was limited. I can’t thank Jake, Johnny, Pat, and the entire mitigation team from SERVPRO North Atlanta/Buckhead for the fabulous job they have done. It is because of them I’m choosing SERVPRO North Atlanta/Buckhead for the remaining work that will need to be done to get out home back the way it was. I am looking forward to posting similarly glowing reviews for the work that will be done going forward.

Tiffany S
5 months ago

Servpro to the rescue again! JT and Mike, Priority Responders, were professional and quickly assessed the issue. Would definitely request the super duo again!

Chenese Forbes
6 months ago

Jonathan (JT) is professional and extremely knowledgeable.

RENATE WILLIAMSON
6 months ago

Professional team And wonderful customer service experience

Grant Newsome
6 months ago

Very quick, responsive, and informative. Highly recommend

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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