Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Columbia County

Our Google Reviews
(706) 868-5441
4.9
(413 reviews)

Service Areas

Augusta, GA | Evans, GA | Martinez, GA | Grovetown, GA | Appling, GA | Harlem, GA | Winfield, GA | Pollards Corner, GA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Columbia County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I tried to dry up my house on my own, but it was out of my skill set. Thankfully, your team arrived quickly to do easily what I could not. 

Erin L
Augusta

My old plumbing was due for disaster, and when that finally happened, your SERVPRO professionals were there quickly to help clean up the mess and install new pipes. Amazing business model. 

Tracy V
Augusta

I never felt out of the loop when you were restoring my water damaged house, and that helped me to feel involved in the whole process and decisions that were getting made. 

Dylan K
Augusta

If you need water removed from your house for any reason, just call SERVPRO. They do great work, fast and fairly priced. And they work with your insurance company to make it even easier.

Bill R.
Augusta

Never realized how much was really wet in my house, technicians showed me that what I thought was not affected was actually wet. They kept me informed of the all the progress made throughout the drying process. Thank you to Daniel and Jonathon on all their hard work to help us protect our home.

Jim S
Augusta

Sharrad, Justin, and Keith were awesome! I felt comfortable with the team entering my home when I wasn’t there. I received daily updates from Sharrad. They all had positive attitudes for the entire duration (full week). They worked diligently while minimizing further damage to my home. I highly recommend!

Angela W
Augusta

I called SERVPRO at 4:40pm on a Friday to ask if they could get someone out to evaluate/ give me a quote on a water issue in my crawl space. I was on a deadline due to being under contract on my house. Sharrad and Justin were at my house by 5:40pm and immediately got to work. They were professional, extremely prompt, friendly and knowledgeable. Additionally the woman at the office that I spoke to on the phone was so helpful and friendly. I highly recommend SERVPRO to anyone and will definitely be using their services again, if needed, in the future! Thank you!!

Emma R
Augusta

SERVPRO came out the next day after my call and was quick to respond to the sewage leak in my bathroom. Mitigation was done the same day. Sharrad and Justin did a great job.

David J.
Evans

SERVPRO was very fast in helping us with a water mitigation issue. The crew chief stayed in touch with me throughout the entire process. Everyone who came to my home was very nice and knowledgeable. I would highly recommend SERVPRO for disaster, water, fire clean-up.

Carter W.
Augusta

I tried to dry up my house on my own, but it was out of my skill set. Thankfully, your team arrived quickly to do easily what I could not. 

Erin L
Augusta

My old plumbing was due for disaster, and when that finally happened, your SERVPRO professionals were there quickly to help clean up the mess and install new pipes. Amazing business model. 

Tracy V
Augusta

I never felt out of the loop when you were restoring my water damaged house, and that helped me to feel involved in the whole process and decisions that were getting made. 

Dylan K
Augusta

If you need water removed from your house for any reason, just call SERVPRO. They do great work, fast and fairly priced. And they work with your insurance company to make it even easier.

Bill R.
Augusta

Never realized how much was really wet in my house, technicians showed me that what I thought was not affected was actually wet. They kept me informed of the all the progress made throughout the drying process. Thank you to Daniel and Jonathon on all their hard work to help us protect our home.

Jim S
Augusta

Sharrad, Justin, and Keith were awesome! I felt comfortable with the team entering my home when I wasn’t there. I received daily updates from Sharrad. They all had positive attitudes for the entire duration (full week). They worked diligently while minimizing further damage to my home. I highly recommend!

Angela W
Augusta

I called SERVPRO at 4:40pm on a Friday to ask if they could get someone out to evaluate/ give me a quote on a water issue in my crawl space. I was on a deadline due to being under contract on my house. Sharrad and Justin were at my house by 5:40pm and immediately got to work. They were professional, extremely prompt, friendly and knowledgeable. Additionally the woman at the office that I spoke to on the phone was so helpful and friendly. I highly recommend SERVPRO to anyone and will definitely be using their services again, if needed, in the future! Thank you!!

Emma R
Augusta

SERVPRO came out the next day after my call and was quick to respond to the sewage leak in my bathroom. Mitigation was done the same day. Sharrad and Justin did a great job.

David J.
Evans

SERVPRO was very fast in helping us with a water mitigation issue. The crew chief stayed in touch with me throughout the entire process. Everyone who came to my home was very nice and knowledgeable. I would highly recommend SERVPRO for disaster, water, fire clean-up.

Carter W.
Augusta

About Us

We know what our customers need whenever disaster strikes, primarily because our growing roster of restoration technicians has more than 150 years of hands-on experience in restoring properties and the lives of customers affected by disasters and emergencies. Customer service is at the heart of every decision that our team makes, and that begins with the leadership and guidance of our Experienced and Award-Winning Leadership Team. With several successful branches of our brand that they own, the formula for longevity begins with addressing the issues of our customers in a thorough and expectation-exceeding manner. Take a look at our Google reviews and Yelp reviews! This should give you complete peace of mind!  You can also visit our Facebook page!

We know how vital preparedness can be when it comes to restoration and recovery, and that is why we have certified technicians in every facet of the industry to give each customer a quality experience from the moment that our professionals first arrive. With accreditations from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) as well as the American Bio Recovery Association (ABRA), we have a team prepared for anything.

All of the success in the restoration industry that our SERVPRO of Columbia County team has seen stems from far more than our experience and professionalism during emergencies and disasters. We also work to make the communities that we share with you a better place by participating in local events and helping charities to continue their good works throughout the county. We are proud sponsors of the Fire5k annual race and golf tournament, which proceeds directly benefit firefighters who have been diagnosed with cancer. We also work to support Columbia County first responders however they need it.

From the Augusta National Golf Club to Augusta’s Museum of History, we have many attractions and landmarks that force our SERVPRO professionals to stay at the top of our game. With so many homes and businesses throughout our broad region and our commitment to customer satisfaction, it is no wonder how our restoration team could acquire more than 1000 5-star reviews online for our prompt response, thorough approaches, and excellent service.

Jimmy & Gina York, Patrick T. & Joanna M. Cory
Jimmy & Gina York, Patrick T. & Joanna M. Cory
Owners of SERVPRO of Columbia County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.