A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Baldwin, Putnam and Jones Counties

Our Google Reviews
(478) 452-8000
4.8
(125 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

We’ve had an excellent experience with SERVPRO Putnam county for water mitigation and clean out. They responded within an hour with their initial assessment and dehumidifiers, Jordan worked well with me and our insurance, and Carrie and crew were knowledgeable, professional, neat, and efficient. I have confidence that we will be able to restore my home to a clean and safe place

Carol M.
Eatonton

We needed these guys after Hurricane Helene brought a ton of water in our home. They were fast on the job, came all the way to Augusta to service us and the crew that came in, De’Adrian and Kolandis were efficient and professional. Very happy with our experience. Also the project manager Gabe did a great job assessing and communicating. Really appreciate the team at SERVPRO.

Scott V.
Evans

Keri, Ashley, D, and Jordan were great handling our water damage during this storm. Everyone was polite, and genuine will definitely recommend and use again in the future.

Premal P.
Sandersville

Jason has been SO helpful as we navigated filing an insurance claim and having water remediation handled. Jessie and AJ were fast and efficient at putting down our subfloor. Overall a great experience and would highly recommend!

Jennifer T.
Eatonton

Great company! Super fast acting and kept me informed step by step as I wasn't able to be here when they initially came . Such a scary experience but they have helped me so much. KERI, DAVID AND ANDY!! Thank you!!!! Chris walked me through every step. He listens to my concerns and addresses my questions. He even ran a demon out of my house during the clean up phase!! Great team!

Summer P.
Tennille

When it comes to SERVPRO, the one word that comes to mind is Exceptional from the first phone call concerning of water leak their reaction time was rapid. When my husband told me don't come downstairs we have a water leak I was terrified to see the damages. But now I'm elated with the performance of this professional team. And Chris thank you for everything, keep up the good work!

Gwendolyn B.
Milledgeville

Last Thursday was one of the top 5 stressful times of my life. I had significant water damage in my home and I had no idea what to do. I called SERVPRO and they were out to do an assessment within 2 hours-or less. They also handled the insurance claim for me and let me know every step of the way what was going to happen. The customer service and communication is amazing. I don't know what I would have done without them. I can't express enough how persistent and dedicated they are to making sure they communicate with you on everything. From the beginning of the project to the end you can always get in contact with someone or they are checking in with you. The customer service is top notch!

Sheryl P.
Eatonton

My wife and I were extremely pleased with the entire experience with SERVPRO installing hardwoods throughout our home. I knew SERVPRO handled insurance repairs, but until recently, I did not know they were willing to help with home restoration projects. I'm glad we found out they offer this service! The entire SERVPRO team should be commended - we could not be more pleased with our new floors!

Artis W.
Milledgeville

Cannot recommend SERVPRO enough!! The customer service level was exceptional, great communication and made scheduling the work a breeze! Kayli was such a great help in answering my questions and explaining the process, she was extremely professional and kind and great at updating me at every stage!! Gabe was also great! The weather proved to be a challenge and he was quick to get in touch to explain the service I needed would have less accurate results due to the weather and rescheduled for better time that was still quicker than I expected! Glad to have such a great company here in Milledgeville and thankful to Kayli and Gabe for their help!

Haley W.
Milledgeville

About Us

SERVPRO of Baldwin, Putnam and Jones Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life, whether it's your home or business. Our goal is to help minimize the interruption in your life and quickly make it "Like it never even happened."

Our team specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Baldwin, Putnam and Jones Counties can also remediate mold and mildew from your home or business.  We are prepared to assist the customer with the rebuild following a disaster, working through the process with the insurance company to ensure 100% customer satisfaction.  Customers can visit our facility and tour the showroom of flooring options and work directly with our highly trained flooring specialist to select the best option to suit your needs.

Our staff is highly knowledgeable with property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property from start to finish. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Baldwin, Putnam and Jones Counties.  We rely on partnerships with fellow franchises, utilizing our resources with Commercial Large Loss and Storm Teams, leaving no customer without help.  

SERVPRO of Baldwin, Putnam and Jones Counties also proudly serves Sparta/Hancock County, Gordon/McIntyre/Irwinton/Wilkinson County and Sandersville/Washington County.  If you would like to schedule service for your home or business, please call today!  Here to serve you - 24/7-365.  Call us!

Serving you since 1967, SERVPRO is the leading restoration expert and the brand you know and trust.

Jason Latimer, Joshua Eady
Jason Latimer, Joshua Eady
Owners of SERVPRO of Baldwin, Putnam and Jones Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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