Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Augusta

Our Google Reviews
(706) 750-0200
4.7
(332 reviews)

Service Areas

Augusta, GA | Martinez, GA | Grovetown, GA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Augusta we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

SERVPRO had great quality service and they were very fast. Prices were the best for the amount of work they did. They were very friendly and knew a lot about mold and water damage. I am truly grateful for the job they did! Never again will my son flood the upstairs bathroom. It was raining into the kitchen!!! A++++

Joshua S
Augusta

I never thought my home would look right again, but thanks to your SERVPRO team, its better than it was even before the damage. Thank you. 

Amy T
Augusta

They are the go to for water damage. My insurance suggested them and I will never use anyone else! The entire team is helpful, pleasant, and knowledgeably.

Mary G
Augusta

The water heater died and left a watery mess behind for me to clean up. I tried and failed and called SERVPRO who didn’t. I know better now, stick with the pros.

Mike K.
Augusta

Thank you for taking the water from my carpet after the bathroom water accident. I thought my carpet was a lost cause. You saved it. 

Vivien H.
Augusta

We had water coming through the ceiling from a water heater in the attic late one night creating a real mess. SERVPRO was out first thing the next morning immediately working on cleaning up, removing damaged sheetrock, insulation, etc. The whole team were prompt and friendly in everything they did and worked hard to make the best of an otherwise difficult situation.

Bryan J
Augusta

My neighbor told me about your company last year, and I’m glad I remembered who to call when my pipes burst in the upstairs bathroom. Thank you for your fast response. 

Victor N
Augusta

If you are the fence about SERVPRO like I was, don’t be. This team was the best choice for the water damage in my house. 

Casey B
Augusta

The entire crew is very professional and courteous. The crew quickly responded to my water emergency and have handled removal of the damaged materials, and a thorough drying of the premises. They've also helped identify a vendor for the restoration. I went into this with a favorable impression from their handling of a small kitchen fire over 30 years ago. I'm pleased to see that they have retained their high standards.

Marilynn G
Augusta

SERVPRO had great quality service and they were very fast. Prices were the best for the amount of work they did. They were very friendly and knew a lot about mold and water damage. I am truly grateful for the job they did! Never again will my son flood the upstairs bathroom. It was raining into the kitchen!!! A++++

Joshua S
Augusta

I never thought my home would look right again, but thanks to your SERVPRO team, its better than it was even before the damage. Thank you. 

Amy T
Augusta

They are the go to for water damage. My insurance suggested them and I will never use anyone else! The entire team is helpful, pleasant, and knowledgeably.

Mary G
Augusta

The water heater died and left a watery mess behind for me to clean up. I tried and failed and called SERVPRO who didn’t. I know better now, stick with the pros.

Mike K.
Augusta

Thank you for taking the water from my carpet after the bathroom water accident. I thought my carpet was a lost cause. You saved it. 

Vivien H.
Augusta

We had water coming through the ceiling from a water heater in the attic late one night creating a real mess. SERVPRO was out first thing the next morning immediately working on cleaning up, removing damaged sheetrock, insulation, etc. The whole team were prompt and friendly in everything they did and worked hard to make the best of an otherwise difficult situation.

Bryan J
Augusta

My neighbor told me about your company last year, and I’m glad I remembered who to call when my pipes burst in the upstairs bathroom. Thank you for your fast response. 

Victor N
Augusta

If you are the fence about SERVPRO like I was, don’t be. This team was the best choice for the water damage in my house. 

Casey B
Augusta

The entire crew is very professional and courteous. The crew quickly responded to my water emergency and have handled removal of the damaged materials, and a thorough drying of the premises. They've also helped identify a vendor for the restoration. I went into this with a favorable impression from their handling of a small kitchen fire over 30 years ago. I'm pleased to see that they have retained their high standards.

Marilynn G
Augusta

About Us

Our reviews speak for themselves! Click to view our excellent Google reviews!  Our company has thousands of great reviews and satisfied customers, covering 37 years that we have served the great people of Augusta.  With more than 150 years of combined experience in helping customers to rebuild their lives and their homes after traumatic disasters, we are a trusted choice throughout the state of Georgia. We place the needs of our customers first in every decision that our restoration professionals make in our facility and the field.  We will provide you with written estimates, and we are here to serve 24/7/365, so feel free to call! You should also feel welcome to visit our Facebook page!  

Our SERVPRO of Augusta professionals have accreditations in every facet of the restoration industry, helping us to provide a comprehensive experience for our customers that saves them time and money. We have training and experience in water, fire, mold, storms, flood, and biohazard cleanup, and recovery.  Our Institute of Inspection Cleaning and Restoration Certification (IICRC) esteems SERVPRO of Augusta as a 'Certified Firm.'  

Even with our ability to respond to disasters and emergencies quickly, being a well-regarded restoration company in the Greater Augusta area is mostly about what you do to make life better in the communities, towns, and cities we share together. It is why we participate in many of the awareness events and fundraising events throughout our area like the annual Fire5k race and golf tournament, whose proceeds directly benefit firefighters who have been diagnosed with cancer. We are also very involved in helping out first responders in Richmond County, however and whenever we can.  We also serve on the Board of Directors for the Augusta-Area Region of The American Red Cross, as it is our desire to rebuild lives and property when duty calls.

From the Masters PGA tournament to being the birthplace of the legendary Godfather of Soul James Brown himself, the Greater Augusta area has a great deal to offer. We know that with so many homes and businesses that are always at risk for severe weather damages and other disasters that could strike without warning, that you need a reputable team to help. Our SERVPRO of Augusta franchise has excellent online reviews and over 1000 “Level 10” service reviews. We know what our customers need, and we can get it done quickly and cost-effectively.

Jimmy & Gina York, Patrick T. & Joanna M. Cory
Jimmy & Gina York, Patrick T. & Joanna M. Cory
Owners of SERVPRO of Augusta

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.