About Us
SERVPRO of Augusta is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
Our reviews speak for themselves! Click to view our excellent Google reviews! Our company has thousands of great reviews and satisfied customers, covering 37 years that we have served the great people of Augusta. With more than 150 years of combined experience in helping customers to rebuild their lives and their homes after traumatic disasters, we are a trusted choice throughout the state of Georgia. We place the needs of our customers first in every decision that our restoration professionals make in our facility and the field. We will provide you with written estimates, and we are here to serve 24/7/365, so feel free to call! You should also feel welcome to visit our Facebook page!
Our SERVPRO of Augusta professionals have accreditations in every facet of the restoration industry, helping us to provide a comprehensive experience for our customers that saves them time and money. We have training and experience in water, fire, mold, storms, flood, and biohazard cleanup, and recovery. Our Institute of Inspection Cleaning and Restoration Certification (IICRC) esteems SERVPRO of Augusta as a 'Certified Firm.'
Even with our ability to respond to disasters and emergencies quickly, being a well-regarded restoration company in the Greater Augusta area is mostly about what you do to make life better in the communities, towns, and cities we share together. It is why we participate in many of the awareness events and fundraising events throughout our area like the annual Fire5k race and golf tournament, whose proceeds directly benefit firefighters who have been diagnosed with cancer. We are also very involved in helping out first responders in Richmond County, however and whenever we can. We also serve on the Board of Directors for the Augusta-Area Region of The American Red Cross, as it is our desire to rebuild lives and property when duty calls.
From the Masters PGA tournament to being the birthplace of the legendary Godfather of Soul James Brown himself, the Greater Augusta area has a great deal to offer. We know that with so many homes and businesses that are always at risk for severe weather damages and other disasters that could strike without warning, that you need a reputable team to help. Our SERVPRO of Augusta franchise has excellent online reviews and over 1000 “Level 10” service reviews. We know what our customers need, and we can get it done quickly and cost-effectively.
Service Area
Certifications
- WRT - Water Damage Restoration Technician
- ECTP - Employee Certification Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
- SCT - Subrogation Claims Training
- OSHA - 10-hour General and/or Construction Industry Training Program
- ASD - Applied Structural Drying Technician
- IICRC Certified Firm
- RRT - Carpet Repair & Reinstallation Technician
- UFT - Upholstery & Fabric Cleaning Technician
- AMRT - Applied Microbial Remediation Technician
- OCT - Odor Control Technician
Affiliations
- American Red Cross of Augusta
- Institute of Inspection Cleaning & Restoration Certification
What our
customers are saying
Very professional, very fast, I would like to thank the exceptional team for clean up. I recommend this company. Billy Kate Roy Rachel
I had water damage in my mancave and guest bedroom following a severe storm, and I was extremely impressed with the response and service from the SERVPRO team. Billy was the first person onsite the very next morning to assess the damage and explain what needed to be done. Shortly afterward, Dakota and Keith arrived and immediately began the mitigation process. What stood out most was their communication, professionalism, and promptness. They kept me informed throughout the process, explained what they were doing and why, and made sure I understood what to expect moving forward. Everyone was courteous, knowledgeable, and respectful of my home. Having water damage in your home is stressful enough, but Billy, Keith, and Dakota made the situation much easier to deal with because of how quickly and professionally they handled everything. I highly recommend SERVPRO and especially want to recognize Billy, Keith, and Dakota for providing outstanding customer service. Great team and a great experience during a difficult situation!
Landon was very professional and provided prompt service.
Jeremy was great. He was very kind, helpful, and informative.
Josh with SERVPRO came to our home to inspect the water damage. He was very polite, professional, and knowledgeable. He explained everything clearly and made the process easy and stress-free!
The support from this company is beyond amazing and efficient. The staff is very supportive and professional staff. It is great to see a company have so many hands on task… Josh Misty, Horatio, Eli Preston and Kayla were magnificent. Shall I say supercalifragilisticexpialidocious.!!!!
josh was on time and efficient with my inspection
We had a great experience with the SERVPRO team after an upstairs water leak caused significant flooding in our downstairs and basement. Brian, Katelynn, Dakota, Kayla, and Jorge were all incredibly courteous, professional, and helpful throughout the entire mitigation process. We really appreciated their can-do attitude, how quickly and skillfully they handled all the fans and dehumidifiers, and their willingness to help even on weekends. The daily summaries of their work and progress were also very helpful and gave us peace of mind. As pet owners, we especially appreciated the care they took to make sure our indoor pets stayed safe and out of the sealed-off work areas. It was clear that the entire team genuinely wanted to protect and restore our home as much as possible. We are very grateful for their hard work and highly recommend this SERVPRO team. We would absolutely use them again!
The crew that came out to my home was awesome. Thank you Horacio, Misty, Eli & Billy for all your help and providing great service!!!