
Packout & Contents Restoration Services
- The #1 Choice in Cleanup and Restoration*
- Residential, Commercial, and Government Packout and Contents Restoration Services
- 24/7 Emergency Response
- Trained, Certified Specialists
- Advanced Digital Inventory Systems
- State of the Art Equipment
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Augusta South / Burke & Wilkes Counties
Why Choose SERVPRO for Packout & Contents Restoration Services?
At SERVPRO, we know that time is of the essence when it comes to recovering your damaged possessions—from furniture and artwork to family photographs and important documents. Thanks to quick response and the latest techniques, belongings you assumed were ruined can be brought back to pre-loss condition.
SERVPRO technicians are ready to inventory, pack, and transport your belongings to our secure, climate-controlled facility. There, your things are carefully cleaned, repacked, and stored until they’re ready to return to your home.
Our textile cleaning team has the training and equipment needed for the restorative cleaning and deodorization of your clothes, special garments, and other items. Our furniture and upholstery experts use the latest technology to clean, deodorize, and restore your furnishings to their pre-loss condition. We can also assist you with your artwork, documents, electronics, and appliances.


Packout and Storage
We’ll inventory, pack, remove, and store your personal belongings, furniture, electronics, appliances, and more. All as we clean and restore the contents of your home or business, with the utmost care.
For your peace of mind, we use advanced digital inventory software to catalog and track your belongings. That way, you always know where your possessions are.


Furniture Restoration
It’s hard to believe soaked or smoke-damaged furniture can have a second chance. For decades, SERVPRO has been cleaning, restoring, even repairing our customers’ furniture, making those second chances happen.
Our experts evaluate everything from leather couches to wooden tables. This lets us determine the best way to clean your furniture, from dry cleaning to our proprietary wet cleaning methods.


Textile Cleaning
Our textile cleaning team uses the industry’s best equipment to restore your clothing and soft goods—even after severe water, smoke, or mold damage.
We’ll handle everything from everyday garments to delicate fabrics, leather goods, and cherished keepsakes, typically achieving deep cleaning without any wear or damage.


Document and Photo Recovery
Let SERVPRO coordinate the restoration of your paper goods—photos, books, certificates, important papers, drawings, and more.
We’ll make sure your items receive the best care possible, whether it’s photo restoration and digitizing, document freeze-drying, or old document restoration.


Electronics Restoration
SERVPRO will coordinate the restoration of your kitchen and laundry appliances, living room electronics, and personal items.
A qualified appliance technician will inspect and evaluate all your major appliances to find out whether you should repair or replace them.


Pack Back Services
When the restoration work is complete, we'll coordinate you to get your possessions back home, according to your needs.
SERVPRO isn’t just Faster to Any Size Disaster®. We’re also return your cleaned possessions faster, with quick turn-times for items like clothing and daily necessities!


Commercial Contents Restoration and Packout Services
Quick response makes all the difference when your business is damaged in a flood, fire or other emergency. At SERVPRO, we respond quickly and work hard to help get your business up and running again as quickly as possible.
Along with cleaning your business furniture and fixtures, we use the very latest technology to restore the documents your business depends on—contracts, blueprints, financial records, and more. We can also digitize them to prevent further disruption.
While your commercial property is being cleaned and repaired, your contents can be packed out and stored in our secure, climate-controlled facility. Our goal is to help you and your employees avoid downtime and return to full operations as soon as possible.


We Make the Insurance Claims Process Easier
SERVPRO works directly with your insurance provider to help streamline the restoration process. Our team documents all damage thoroughly, provides clear communication, and coordinates the necessary paperwork - so you can focus on getting life back to normal.
Because SERVPRO is trusted by major insurance carriers, we respond quickly to help control costs, prevent further damage, and keep your claim moving forward.
What our
customers are saying
Our main line got a root ball in it causing a backup in the house. Travelers insurance put in the call with SERVPRO and they were there within hours of the call. Fortunately the damage was limited to the 2 bathrooms however it was a quick remediation process (3 days). Josh and crew had the new hardwoods ripped up and the old laminate under it in no time to start the drying process. they came out each morning to check the status of the dry out. The restoration consult was completed within 2 days and all drying equip out in 3. Now just a waiting process to get everything repaired which in todays situation can be a waiting process which we know and understand. Hopefully they will have us done soon but can be as much as a month out to repair the damage. Thanks SERVPRO and Josh and crew!
We had a water leak within our walls which damaged several walls, the sub flooring and carpet. SERVPRO came out within hours to asses the situation, and set up the drying machines right away. Their crew were professional and helpful in every way as they started the process. Jeff and Darien were assigned to our job, and came back daily to see how the drying was progressing and checking their machinery. They were both very receptive to our questions, and explained every step of the job, and what the next step would be. In addition, the company was very good at working with our insurance company, which made things much easier.
Jeremy and Hunter were awesome technicians!! We were always kept up-to-date with the progress of our water damage cleanup. Jeremy called every morning before he and Hunter came to the house. They were thorough with assessing and taking care of the rooms involved. Always professional and respectful in their conversations, manners and work. I highly recommend this crew and SERVPRO.
I talked to my insurance agent after my water leak and he recommended SERVPRO. David and Micheal came and thoroughly surveyed my situation. I was not sure how much water damage I had. Turns out, most of it had dried already and they informed me of this and did NOT rip me off. Since they were able to asess the situation very quickly, I was not even charged for a service call. They asked me to please call them if I ever had an issue. I surely will!! Very happy with SERVPRO!
I’m glad I called your team for the water in my home. Everything is dry, clean, and looks great.
A++ SERVPRO! My house looks awesome and we cannot even tell there was ever water damage.
Amazing job with the drying and water removal from my third floor apartment. I (and my neighbors) thank you.
My kids always leave the water running and now there was a wet mess in the upstairs bathroom. I mopped it up, but a few days later, it was smelly. I called your company, they came right out and finished the job right.
The water that covered by floor was frightening. SERVPRO came right out, took it away. What a relief. I highly recommend them.
About Us
We have gained the reputation and the regard that we have throughout the Greater Augusta area and through Wilkes and Burke Counties because of our experience and poise under pressure. We know what your home or business needs to get back to its pre-loss condition, and we have the tools and the expertise to make it happen. With more than 150 years of combined hands-on experience in various niches of the restoration industry, led by our Experienced and Award-Winning Leadership Team we can offer every customer in our region 5-star service that always strives to exceed expectations.
We know that the bulk of our success comes from the dedication that we have always had to offer our customers a comprehensive experience when restoring their properties. We worked to get technicians skilled in every facet of recovery including water, fire, mold, storm, flood, biohazards, and other threatening circumstances. The better prepared that the entire team was for disasters of any type the better and more efficiently, we could manage these situations to save our customers time and money.
Our SERVPRO team always strives to go beyond just responding quickly to emergencies and disasters, and seeks to offer our resources, workforce, and time to causes and events throughout our communities aimed to improve life for those less fortunate. We are proud sponsors of the Fire5k annual race and golf tournament, whose proceeds directly benefit firefighters who have been diagnosed with cancer. We also seek to help our first responders and other emergency teams whenever and however we can to show our appreciation and support for the work that they do.
From the Kettle Creek Battlefield to the Augusta National Golf Club that hosts global scale PGA Tour events every year, our region has many attractions and an exciting history. Even if you are not the owner of some of the historic properties and landmarks throughout our area, you can still count on the dependable and highly regarded service of our SERVPRO professionals whenever disaster strikes. We have more than a thousand positive reviews which can help you to make a decision quickly and confidently.