Benjamin Kyle Carter
Benjamin Kyle Carter
Owner of SERVPRO of Northwest Escambia County

Meet Our Team

All it takes is one call to SERVPRO of Northwest Escambia County. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Northwest Escambia County
Our Google Reviews
(850) 466-3089
5.0
(36 reviews)
Meet our Team. Here to Help 24/7
  • Daniel Myers, team member at SERVPRO of Northwest Escambia County

    Daniel Myers

    Daniel Myers is the General Manager for SERVPRO of North Pensacola, and has been with this team since April of 2016. Daniel started his career in the SERVPRO system in 2005, working through both residential and commercial projects of all shapes and sizes, and gaining a multitude of experience in the Clean Up and Restoration Industry. Daniel holds numerous certifications from NADCA, OSHA, and the IICRC, including a Triple-Master Certification. Prior to joining the SERVPRO team, Daniel worked in a variety of industries, and focused on his musical training and education. In his spare time, Daniel enjoys "anything on the water or in the woods," traveling, and music.

  • Brent Walker, team member at SERVPRO of Northwest Escambia County

    Brent Walker

    "Chef" Walker joined the SERVPRO of North Pensacola team in January of 2019 as a Production Technician, and has worked his way up to becoming a Production Manager. Brent has extensive training in Xactimate, water restoration, fire restoration, and holds multiple certifications, including WRT, ASD, and CCT, from the IICRC. When he is not working, Brent enjoys woodworking, watersports, listening to music, and working on cars.

  • Crystal Arnold	, team member at SERVPRO of Northwest Escambia County

    Crystal Arnold

    Crystal is the Regional Office Manager for team Carter, serving SERVPRO of North Pensacola, SERVPRO of Bay County, and SERVPRO of Albany. Crystal joined the SERVPRO team in June of 2013, holds a Water Restoration Technician certification from the IICRC, and is also trained in Time & Materials Billing. Before coming to SERVPRO, Crystal gained experience in a variety of industries, including owning her own custom stone business, administrative work, and banking. Crystal says that she enjoys working for SERVPRO, because she likes working for a company that helps people in a time of need to restore their biggest investments: their homes and lives. When she is not working, Crystal enjoys being outdoors, cooking, volunteer work, travel, home renovations, and learning new things.

  • Stephen Edler	, team member at SERVPRO of Northwest Escambia County

    Stephen Edler

    Meet Stephen!

    He is a restortaion technician with a background in flooring and tile work, as well as various home improvement skillsets. When he is not working, he is hunting, fishing and spending time with his wife and 3 daughters. With ages spanning from 2 to 14 years old, he is well versed in keeping “customers” happy in the home. His bucket list includes catching a halibut in Alaska and his favorite quote is “You can expect what you don’t inspect.” We are lucky to have Stephen on our crew!

  • Jose Espana, team member at SERVPRO of Northwest Escambia County

    Jose Espana

    Jose is a Contents Specialist on our team, and he has been in the restoration industry for over a year! He also has extensive experience in ceramic coating and car detailing, so he likes to improve important items and restore valued possessions. That’s why he is a huge asset to our team.

    Originally from Venezuela, he has one sister and one brother as well. If he is not working, he is traveling or gaming. We are so lucky have his energy on this team.

  • Anyer Bello, team member at SERVPRO of Northwest Escambia County

    Anyer Bello

    Meet Anyer!

    She is our Contents Manager with over 22 years of restoration experience! She has been with our crew for almost year and she hold certifications in FRST, OCT, CPT and TCST as well. In her free time she SERVS organizations like the Hope & Atlantic Children’s Hospital.

    She is originally from Puerto Rico, so she loves to travel ongoing today. With 3 children, she enjoys cooking and gardening as well.

    She is a huge asset to our crew!

  • Austin Smith, team member at SERVPRO of Northwest Escambia County

    Austin Smith

    Welcome Austin!

    Austin is a Water Damage Restoration Technician on our team who came in and started off on fire for the mission. Already acquiring his WRT Certification, he shows a real zeal for learning and growth.

    When he isn’t working, Austin enjoys gaming, programming and drawing!

  • David Seaberg, team member at SERVPRO of Northwest Escambia County

    David Seaberg

    Meet David!

    David is a Restoration Technician that came to us with over 7 years of restoration experience and a “no matter what” work ethic and attitude.

    He has been with SERVPRO for 5 years, and plans to continue growing within our team and our industry too!

  • Kevin Dreger, team member at SERVPRO of Northwest Escambia County

    Kevin Dreger

    Meet Kevin!

    He is a restoration technician with a background in plumbing work, as well as various home improvement skillsets.

    Kevin has 10 years of restoration experience and has been with SERVPRO for 10 years, and plans to continue growing within our team and our industry too!

  • Dusten Callahan, team member at SERVPRO of Northwest Escambia County

    Dusten Callahan

    Meet Dusten!

    He is our Construction Project Manager with over 17 years of experience in restoration and construction industry. He has been with our crew for a year and he hold certifications in WTR, ASD, CDS, HST, and CCT as well.

    He is originally from Panama City, so he enjoys hunting, fishing and gardening.

  • Alexander Lafford, team member at SERVPRO of Northwest Escambia County

    Alexander Lafford

    Meet Alex!

    He is our Project Manager with over 10 years of experience in mitigation. He has been with our crew for a year and he hold certifications in WRT ASD AMRT, ASD, TCST, and odor control as well.

  • Mark Sutter, team member at SERVPRO of Northwest Escambia County

    Mark Sutter

    Mark is Business Development Representative on Team Carter. He brings over 10 years of restoration experience and has been with SERVPRO for over 6 of those. Specializing in Fire and Water damage emergency support, he has aided thousands of people in hurricane damage relief as well. Mark adheres to our mission to make it “Like It Never Even Happened.”

  • Billie Pearson	, team member at SERVPRO of Northwest Escambia County

    Billie Pearson

    Billie is a Job File Coordinator on Team Carter, and has supported our crews in emergency disaster relief for over 3 years. She has a real desire to help our community when disaster strikes and serves as a “comfort on the call” for every customer we serve.


Can you see your face here?
View our current openings

What our
customers are saying

Anyer, Ricardo and Andreina, were absolutely amazing! They took very good care of things and were such a pleasure to work with. I cannot thank them enough for their generosity and compassion for the work they do.

Miranda Mcgowan

So we had a water heater blow a seal and flood our condo while we were out of town. When it was discovered I called the Bay County ServPro professionals. They responded with urgency and great concern. Once they obtained the information they needed they jumped on the situation. They sent their water removal team immediately and removed all of the water from the floor. Dispersed the air scrubbers and dehumidifiers which began to get the moisture out of the walls. This morning they’re amazing team of packing professional professionals show showed up ready to take on the packing up of all our stuff. The ladies worked with me efficiently and swiftly to determine what could be cleaned and what could not be cleaned and packed a very large moving truck to go to their warehouse. I can’t say how much I appreciate their professionalism and sincere consideration for getting this massive undertaking. The ladies and gentlemen worked super hard for a solid 9 hours straight rapping and packing up all our stuff. I couldn’t have done this without their guidance and professional attitude. From the ladies in the office to the hard workers at the job site I thank you. We still have demo to go but I am quite sure that they will meet my expectations. Thank you so much my new found friends from ServPro!! ¡¡Dios te bendiga y muchas gracias!! 🙏🏻🍻

Sid Y.

Anywr, Andreina y Jose Leonardo They were very nice and professional. Everything was put back the way we wanted it and it was clean when they were done.

Sadie Johnson

Trevor was excellent. His professional manner, communication, and dedication to getting to the root of our problem made it clear he is committed to providing outstanding service.

joe cool

Anger, Ricardo, Andreina & Jose did a great job unloading our furniture.

Dana Gray

Anger Ricardo andreina and tem No one speaks english

William Price

Anger Ricardo andreina and his team. Fast, very friendly, anger perfect communication. And Ricardo use of translation app.

Ricky Jensen

Thank you annyer Ricardo andreina and all the Servpro staff who did the Pack Back for my house. They were careful and attentive and did everything I asked. ( except put everything back for me!) Thanks again so much!

Betsy Voorhies

Our mitigation team was Trevor and Josh and they were FANTASTIC. They were so kind, so professional, and they answered every question we had and made sure all our concerns were addressed. They did a great job and were very happy with their work.

Kelly Rash

About Us

About Us

SERVPRO of Northwest Escambia County is Here to Help in the event that Fire, Water, Mold, or Storm Damages affect your home or business.  As a member of a network of over 1,700 franchises nationwide, SERVPRO of Northwest Escambia County is equipped to handle your clean up and restoration needs, no matter the size of the loss.  Our team undergoes continued training with nationally recognized organizations, including the IICRC, and has extensive experience cleaning and restoring buildings in our community.

Owner of SERVPRO of Northwest Escambia County, Kyle Carter, purchased this franchise in 2020, and takes pride in providing the communities of Escambia County with exceptional customer service and detail oriented services during their time of need.  Kyle has worked in the insurance and restoration industries for many years, has a wealth of knowledge and experience pertaining to mitigation and reconstruction, and has been an owner in the SERVPRO franchise system since 2012.



If your home or business suffers damages from fire, water, or mold, know that SERVPRO of Northwest Escambia County has the knowledge, training, and experience to help make it "Like it never even happened."  For more information about the services we offer, give us a call, We're Faster to Any Size Disaster.

Benjamin Kyle Carter
Benjamin Kyle Carter
Owner of SERVPRO of Northwest Escambia County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test