Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Lakeland
Our Google Reviews
(863) 646-4213
4.9
(78 reviews)

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

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Assess

We inspect, document, and plan your restoration.

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Mitigate

We act fast to stop damage and protect what matters most.

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Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?


When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
78 Reviews
4.9
Leave Us A Review
Jo Green
about 1 month ago

Moved into my place on Thursday & had refrigerator leaking water in the kitchen, laundry, hall, & dinning room. Kyler & Shawn & team provided excellent service - they came out immediately putting out fans/blowers & dehumidifier, eventually removing some flooring as needed & checked in daily. Even noted my dryer hose needed cleaning while checking behind it for water damage. Excellent service, kind & knowledgeable. Highly recommend!

Elizabeth Stitzel
about 1 month ago

We were having what we thought might be a mold issue at our office, and I got Robert’s number from my mother, who has used his services in the past. I called him, and he immediately picked up and headed straight to our office! I was blown away by how quickly he responded and how friendly and professional he was throughout the entire process. It’s not every day you get service like that! We will definitely be recommending him to others. Thank you so much, Robert! We truly appreciate you! 🤍

Rhonda Brockwell
about 2 months ago

Worked with Serv Pro for 2weeks. Had very good experience, we had hot water tank leak & Serv Pro worker Kyler was great to work with. He kept us informed by phone & text when coming to our home. Kyler is very professional, prompt & tidy with the work he & his crew did for us. They had rip up flooring & dry out where water had leaked. Very pleased and will be glad to refer company to anyone who may need them. In this day & time customer service is hard to find but we received it Thanks Kyler.

Julie Roberson
5 months ago

I highly recommend ServPro of Lakeland! They were the ONLY restoration company (out of 4 that I contacted) that took the time to physically come to my property and evaluate the cigarette odor problem before giving an estimate. Not only did Robert take the time to explain various options, but then they worked around our (crazy) schedule to coordinate the treatment. I don't think you could find a better restoration company to work with!

donna mcwilliams
6 months ago

Servpro of Lakeland has helped us out in so many ways throughout the years: post-hurricanes, kitchen floods from a plumbing issue, and most recently, the cleaned the grout throughout our home, and our large rugs. They did an AMAZING job for a very reasonable price and put everything back in its place like they had never even been there. We wouldn’t use anyone else!

David Swegle
7 months ago

So happy with the results and quick turnaround. We needed our carpets cleaned with only on days notice and the Lakeland Servpro team delivered. Thank you!

Whitney Hahn
8 months ago

My parent's winter home in Lakeland suffered water and mold damage when the AC unit backed up and sent lots of humid air into the home. After getting a two estimates, we chose ServPro because the price was better and includes a third-party environmental report at the end to verify the conditions are safe and healthy again. Robert and his team communicated clearly with us and coordinated well with our local representative (we're in Maryland). They also took a lot of pictures for us that we can use with our insurance claim. When the initial post-remediation test still showed some issues, they came back in to complete additional work at no additional cost. The second test passed and we were provided with all the photos and reports. Working through a process you don't understand, with people you don't know, and when you can't be onsite... is nerve wracking to say the least. ServPro of Lakeland made it comfortable and trustworthy.

Sandra Mohabir-McKinley
over 1 year ago

We had to have remediation due to a dishwasher leak. We had a few companies look at the job and give us estimates, and we spoke with friends. The feedback we got on SERVPRO was positive, so we contacted them. Robert Lay came out to see the job. We liked his attitude, plus their estimate was the most reasonable. Shawn and the team started the work on February 17th in the afternoon. They moved out our furniture and set up the plastic sheeting. The following day, they demolished the kitchen cabinets, removed the living room carpet, took down the lower half of the dividing wall between the two rooms, and installed several air scrubbers. Everything was thoroughly wiped down over the next few days, and they checked in daily to ensure the machines were functioning properly. On the 26th, the hygienist came out to retest, and Shawn came to meet with him, which he was not required to do. The next day, we learned we had passed with flying colors! The job lasted 10 days and was painless (aside from the sound of the scrubbers which couldn't be helped!), thanks to the SERVPRO team who were thorough, responsible, friendly, and helpful! We would HIGHLY RECOMMEND them!

Jenelle Grabowicz
over 1 year ago

So happy with our tile cleaning service from ServPro! Between the kids and the dogs, I never thought we would see the original grout color. I tried everything, every cleaner, every machine imaginable and nothing worked on the grout. ServPro saved the day and within a few hours my floors looked brand new!! Thank you ServPro

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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