SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Lake Mary, Heathrow
Our Google Reviews
(407) 767-5507
4.9
(62 reviews)

Service Areas

Lake Mary, FL | Heathrow, FL

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

I had a minor flood and needed help to determine if I had a mold problem as well as with restoration services. Jeremy from SERVPRO responded very quickly and was very pleasant to work with. He was extremely professional and did an outstanding job at assessing the situation. He clearly has a lot of knowledge in mitigation and remediation. I would highly recommend him to anyone.

Bruce Jones

I’m happy with the whole crew; Jeremy,Franklin, Widrly,River,Angelo. They were professional , friendly and knowledgeable . Good job by all

Richard Winterroth

Highly recommend Servpro for exceptional service and a professional work ethic. They responded to an urgent issue regarding a ceiling caving in a private home causing structural issues, mold, and compromised HVAC. Special commendations go to Jeremy Miel the Restoration Manager who supervised and coordinated all efforts. Also Franklin and Luis were so responsible and friendly and they worked efficiently to clean up the area and prepare the area for further repairs. Despite feeling overwhelmed with the unexpected damage we really enjoyed this company and give them our highest praise.

Michele Carter

Jeremy was fantastic and spent a lot of time answering questions. Fortunately we did not have an issue. It was good to have an honest and caring person. Overall, we had a total of three companies come out and two said no issues, the third wanted to tear out our three year old kitchen and an entire wall to mitigate the damage that didn’t exist. Servpro was one of the two honest companies.

Bill Lowe

My experience was awesome from the first With Franklin who was a sweetheart to Ernesto, Luis and Gaudy I was very comfortable with them when they were doing their part. They explained everything to me and Jeremy put the final touch when he checked everything on the end. I would recommend them to anyone. They all came in like the umpa lumpas.(umpa lumps chocolate factory, Willie Wonka. OK just look it up and watch the movie. You'll get it. LOL) anyway they all were great very professional Thanks guys for all you do

Cheryl Jackson

So grateful for the work, guidance, and professionalism from Jeremy at SERVPRO. Jeremy helped us wrap our arms around a flooding issue that felt out of control at first. He came in, mapped the problem, and laid out a very clear plan of action. We're so thankful for the time he took to explain what was going on. Fortunately we avoided the worst case scenario (this time) and we will absolutely be calling Jeremy and SERVPRO for all future restoration needs.

Wes Shaffer

Today I had Servepro come out and they sent Jeremy Miel. He was the nicest man! He gave his recommendations and didn't push me to buy anything. I appreciate the time he took to explain what might solve my issue. I will definitely call them in the future if need arises.

Nancy Spears

I just wanted to give a big shoutout to the SERVPRO team for the awesome job they did. Jeremy did a great job managing everything and kept us updated throughout the entire process. He made sure everything stayed on track and was always quick to answer any questions we had. A huge thank you as well to the technicians—Franklin, Ernesto, Luis, and Gaudy. These guys were hardworking, respectful, and always had a great attitude. They showed up ready to work every day, paid attention to the little details, and treated our building like it was their own. It's not every day you work with a crew that's not only efficient but also genuinely enjoyable to have around. Their teamwork and professionalism made a stressful project much easier, and the quality of their work really speaks for itself. Thank you, Jeremy, Franklin, Ernesto, Luis, and Gaudy, for everything you did. We truly appreciate all the hard work you put in, and it was a pleasure working with your team. You all did an outstanding job!

Joshua Petrin

I had an excellent experience with SERVPRO, especially with Jeremy Miel. I was extremely impressed by the honesty, professionalism, and level of service we received. I highly recommend SERVPRO and Jeremy Miel to anyone looking for a company they can truly trust. I will absolutely call them again whenever I need their services in the future.

Vildan Nigro

About Us

SERVPRO of Lake Mary/Heathrow is a locally owned and operated franchise of SERVPRO, the world's largest fire and water restoration company. We are dedicated to providing our customers with the highest quality of service in the shortest amount of time possible.

We offer a wide range of restoration services, including:

  • Fire damage restoration
  • Water damage restoration
  • Mold remediation
  • Storm damage restoration
  • Construction cleanup
  • Biohazard remediation

We are certified by the IICRC (Institute of Inspection, Cleaning and Restoration Certification) and our technicians are highly trained and experienced in all aspects of restoration. We are also members of the Florida Restoration Association and the Better Business Bureau.

If you have experienced a fire, water, or mold damage, please call SERVPRO of Lake Mary/Heathrow immediately. We will respond quickly to your call and get started on the restoration process right away.

We understand that a fire, water, or mold damage can be a very stressful event. We are here to help you through this difficult time and get your home or business back to normal as quickly as possible.

SERVPRO of Lake Mary/Heathrow is part of SERVPRO Team Cuthbertson, which is a group of SERVPRO franchises in Central Florida. We have a team of experienced and certified technicians who are ready to help you with any restoration needs.

Call us today for a free consultation. We will assess the damage and develop a restoration plan that fits your needs and budget.

Here are some additional keywords that you may want to include in your company profile:

  • 24/7 emergency service
  • Free estimates
  • Guaranteed satisfaction
  • Licensed and insured
  • We work with your insurance company
Jeffrey Cuthbertson, Mason Thornton, Michael Joseph, Blackbriar Investors
Jeffrey Cuthbertson, Mason Thornton, Michael Joseph, Blackbriar Investors
Owners of SERVPRO of Lake Mary, Heathrow

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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