Meet Our Team

Josh is our Senior General Manager at our SERVPRO Team Nicholson location in Orlando. He joined our team at the beginning of 2018 and works tirelessly to make sure our SERVPRO runs smoothly. We are glad to have him a part of our team.

Jesus Perez is our General Manager in Orlando, Florida. Jesus is a valuable member of our team, having worked at 4 of our 6 locations, holding almost every position. Over his time with us, he has demonstrated over and again his dedication to doing the right thing. We are fortunate to have such an honest, hard-working guy representing SERVPRO Team Nicholson.

Jose is one of our Restoration Managers on our SERVPRO team in Orlando. He joined our team in 2020 and has been a hard-working addition to our team. In this role, Jose scopes jobs, sets up and documents efficient work flow, manages his production crew, and monitors risk at assigned jobs from start to finish.

Victor is one of our Crew Chiefs on our SERVPRO of Altamonte Springs / Longwood team. In this role on Team Nicholson, he organizes and leads his crew in daily assignments and ensures customer satisfaction in all aspects of each job. Victor joined our team early in 2022.

Kevon is one of our Crew Chiefs with SERVPRO Team Nicholson in Orlando. He helps our team with all of our fire, water, storm, and mold remediation services. Kevon is a hard worker and brings great energy to our team.

Eduardo is a Restoration Manager on SERVPRO Team Nicholson, where he oversees restoration projects and leads a team with integrity, dedication, and a strong work ethic. He takes pride in helping to restore homes and lives after disasters.

Nathan is the Vice President of our Construction Division at SERVPRO Team Nicholson. He oversees all aspects of construction projects—from initial planning and budgeting to execution and final walkthroughs—ensuring every job meets our standards for quality and service. With over 10 years of experience in SERVPRO operations, Nathan brings deep industry knowledge and strong leadership to every project we take on.

Erik joined us as our Operations Manager at the beginning of 2020 here in Orlando. He now holds the position of Reconstruction Manager. As a Reconstruction Manager for SERVPRO Team Nicholson, Erik oversees operations, ensuring proper processes, and a seamless experience for our customers, both residential and commercial.

Mr. Dan is our Construction Project Manager at SERVPRO in Orlando, but he's also our estimator and beloved life coach. Dan had been in the restoration industry for over 22 years prior to joining our team at the beginning of 2017. Before that, he was a teacher and a coach.

Jeff Truitt serves as Executive Vice President of Revenue for Team Nicholson. Before stepping into this role, he served as our COO and previously held leadership positions, including Chief of Staff to Montgomery County Mayor Jim Durrett and CEO of the Clarksville-Montgomery County Economic Development Council. Since moving to Clarksville in 1992 while serving in the U.S. Air Force with Ft. Campbell Special Forces units, Jeff has remained deeply committed to the community. Outside of work, he enjoys cooking and spending time with his wife, Kristi, and daughter, Macy.

As Executive Vice President of Operations for Team Nicholson, Bill Shook brings over 16 years of restoration industry experience to his role. He holds a Bachelor’s degree in Business from Tarleton University, along with WRT, AMRT, ASD, FSRT, and Lead-Based Paint certifications. Bill plays a key role in driving operational excellence across our multi-franchise group, with a focus on talent development, process improvement, and strategic growth.

Brian Bell joined us at Team Nicholson in 2017 as CFO. He brings extensive experience in Accounting and Education and holds certification in Xactimate. A Clarksville native, Brian is based in our downtown satellite office at Team Nicholson's TN headquarters.

Lori Wilson serves as Senior Vice President of Administration for Team Nicholson. With over a decade of experience in the restoration industry—including time at SERVPRO Corporate—Lori brings extensive knowledge and leadership to our team. She holds Master certifications in Water, Fire, and Textile Restoration, is an IICRC Instructor, and also carries a general OSHA certification. Originally from Middle Tennessee, Lori is passionate about supporting our team’s growth and development. Outside of work, she enjoys spending time with her family, friends, and her dog, Sadie.

Christy Govea serves as Team Nicholson's Payroll Director. She offers more than 15 years of valuable experience in the Human Resources and Customer Service fields. Christy is a Clarksville, TN, native and is based in our downtown satellite office. Outside of work, she enjoys spending time with her husband and family, and is a Jeep enthusiast!

Since 2019, Reagan has been a valued member of Team Nicholson's Accounting department. She holds a Bachelor Degree in Accounting from local Austin Peay State University and works in our downtown Clarksville, Tennessee, office. When not working, she enjoys traveling and spending time with her beloved golden doodle, Molly.

As a member of our Accounting Team, Rayven has worn many hats at Team Nicholson. She first served as a Fire Technician, then Administrative Assistant, Construction Job File Coordinator, and now Accounting Manager. Rayven is passionate about the SERVPRO brand and strives to learn as many aspects of the business as possible.

Harwin Pineda is the Office Manager of SERVPRO of South Orlando, where he oversees administrative operations and ensures efficient, well-organized service for every client.

Taylor is the Training & Development Assistant for SERVPRO Team Nicholson. A Tennessee native, she graduated from the University of Tennessee, Knoxville with a degree in Marketing. Taylor supports new employee onboarding and ongoing team development across the organization. Outside of work, she enjoys cooking, going to concerts, and spending time with friends and family.

Jeff joined Disaster Recovery Team Nicholson in 2016 as Director of Large Loss Operations, bringing extensive knowledge and expertise in commercial mitigation. He holds IICRC accreditation in Water Damage Restoration, Applied Structural Drying, Fire + Smoke Restoration, Carpet Repair + Reinstallation, and Upholstery + Fabric Cleaning. Affectionately known as The Godfather of Large Loss, Jeff has managed more than $50M worth of large scale disaster recovery projects.

Joining Disaster Recovery Team Nicholson in 2016, Kevin brings many years of commercial restoration experience to his Project Manager role. He holds IICRC accreditation in Water Damage Restoration, Applied Structural Drying, Upholstery + Fabric Cleaning, Fire + Smoke Restoration, Applied Microbial Remediation, and Lead Renovator. When not traveling for work, he enjoys assisting our local franchises.

Our most tenured Disaster Recovery Team Nicholson Project Manager, Gavin has been a leader and teacher on our Large Loss team since 2015. As a strong communicator, he works to ensure client satisfaction and offers a high degree of professionalism on the job. A native of our headquarters city, Clarksville, TN, Gavin now calls our St. Petersburg, FL, location home.

Serving as Disaster Recovery Team Nicholson's Large Loss Construction Division Manager, Billy is committed to ensuring safety, managing risk, mentoring team members, complying with industry standards, and guaranteeing client satisfaction when it comes to reconstruction of large losses. He has been a valued member of our team since 2015.

Bringing more than 5 years experience with the SERVPRO brand and in the restoration industry, Tristen is one of Disaster Recovery Team Nicholson's valued Large Loss Project Managers. He holds IICRC accreditation in Applied Structural Drying, Water Damage Restoration Tech, and Commercial Drying Specialty. Tristen's strong work ethic and attention to detail ensure commercial clients expectations are met.

Tashauna Johnson is our Controller with us on our Regional Team. Coming to us at SERVPRO Team Nicholson from our Gallatin, TN, corporate offices, she has years of proven experience with our brand and expertise in her field.

Julia serves as a Sales & Marketing Representative for Team Nicholson. She has her bachelor's degree in Marketing and has over 7 years of experience leading a sales team. She's originally from Idaho, so a big mountain girl at heart that loves to ski.

Maria is our Digital Content Specialist at SERVPRO Team Nicholson. She creates and manages all the digital content to improve our online presence. With her attention to detail and love for quality, Maria ensures our online presence represents us. Her friendly and helpful nature makes her a great team player, always ready to lend a hand. We're lucky to have Maria on the team!

Claudia is our Construction Job File Coordinator here at SERVPRO Team Nicholson. She’s the one who keeps our construction projects organized and on schedule. From coordinating timelines to managing all the paperwork, Claudia makes sure everything runs smoothly. We are so happy to have her on our team!

Brighton is a dedicated IT Specialist at SERVPRO, bringing a wealth of technical expertise and a passion for problem-solving to the team. With a background in IT support, Brighton plays a critical role in maintaining and optimizing SERVPRO's technology infrastructure, ensuring seamless operations across all departments.

Alec is the Regional Supervisor Construction Division at SERVPRO Team Nicholson. Alec is no stranger to SERVPRO and has worked for SERVPRO Team Nicholson in our Florida, Texas, and Tennessee locations. He is also a recipient of one of our Employee of the Year awards for 2022. Alec is ready to help at a moment’s notice.

Andres is our Crew Chief at SERVPRO Team Nicholson. He’s the one who leads our teams on-site, making sure everything runs smoothly and that we meet our high standards. Andres is all about teamwork and making sure our clients feel taken care of every step of the way. His hands-on approach and leadership make him an essential part of our crew!

Genesis is a job file coordinator in Orlando. She is a valued member of our team at SERVPRO of Altamonte Springs/ Longwood where she helps ensure that every project runs smoothly from start to finish.

Ricardo Ulloa is a production technician in our Orlando team. He is a valued member of our team at SERVPRO of Altamonte Springs / Longwood, known for his strong work ethic, attention to detail, and commitment to delivering quality results on every job.