Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Hockessin / Elsmere
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Services We Provide
Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.
Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.
Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.
Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”
Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.
Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.
Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.
What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
I am so happy that our insurance company recommended you. Your team was professional and qualified. They knew exactly what needed to be done....
Your office staff was polite and patient with our insurance company. I was surprised at how you keep track of all the phone calls and information on our job. I also want to thank them for sending all the pictures that were taken. I would definitely recommend your company to anyone.
After my child had an accident on the sofa your young man by the name of James came out and he told me not to expect a 100% removal of the spot. After he completed the area, it came out almost perfect. I am so thrilled at what was accomplished. I hope I do not need your company again but if I do, I know who to call. James definitely did an outstanding job.
SERVPRO of Hockessin/Elsmere is a wonderful company with a team of compassionate and thorough employees. I was in need of a company that could help with our burst pipe in our celling. The team was efficient and they were able to identify another area getting ready to go that was missed as well. They first came out in the middle of the night and an additional crew came out in the morning. I greatly applaud their communication to identify additional hazards in my home.
First of all we would like to thank you for all your help restoring our home to as your company puts it - "Like it never even happened."
A special thank you goes to the team of professionals you sent to our home. Fernando, Celia, Bobby and Juan were just fantastic. We found them to have a great work ethic, great attention to detail, and very pleasant and comfortable to be in our home. When they left it was almost like saying goodbye to family. They are truly a real credit to SERVPRO.
... 1st of all we would like to thank you for all your help restoring our home to as your company puts it, 'Like it Never Even Happened'.
A special thank you goes to the team of professionals you sent to our home. Fernando, Celia, Bobby and Joel, were just fantastic. We found them to have a great work ethic, great attention to detail and very pleasant and comfortable to be in our home. When they left it was almost like saying good bye to family. They are truly a real credit to SERVPRO of Hockessin.
Thanks,
John and Diane
To Whom It May Concern:
Your company came to my home this past Saturday. Your team provided excellent service and was very knowledgeable. I appreciate people like you in this world.
Thank You Again...
.... Your company came out to our home today. I really needed the help and your men came to my rescue. I know it is a holiday and I appreciate your company more than you know.
My supervisor wanted our in house staff to take care of the carpets that got wet from our water cooler. I knew the water was behind the walls too. Thank you for coming out and using your instrument (thermal camera) and finding the moisture behind the wall. Heaven only knows what would of happened if we would of not done that. I appreciate your detailed explanation and report that Sean supplied.
I am so happy that our insurance company recommended you. Your team was professional and qualified. They knew exactly what needed to be done....
Your office staff was polite and patient with our insurance company. I was surprised at how you keep track of all the phone calls and information on our job. I also want to thank them for sending all the pictures that were taken. I would definitely recommend your company to anyone.
After my child had an accident on the sofa your young man by the name of James came out and he told me not to expect a 100% removal of the spot. After he completed the area, it came out almost perfect. I am so thrilled at what was accomplished. I hope I do not need your company again but if I do, I know who to call. James definitely did an outstanding job.
SERVPRO of Hockessin/Elsmere is a wonderful company with a team of compassionate and thorough employees. I was in need of a company that could help with our burst pipe in our celling. The team was efficient and they were able to identify another area getting ready to go that was missed as well. They first came out in the middle of the night and an additional crew came out in the morning. I greatly applaud their communication to identify additional hazards in my home.
First of all we would like to thank you for all your help restoring our home to as your company puts it - "Like it never even happened."
A special thank you goes to the team of professionals you sent to our home. Fernando, Celia, Bobby and Juan were just fantastic. We found them to have a great work ethic, great attention to detail, and very pleasant and comfortable to be in our home. When they left it was almost like saying goodbye to family. They are truly a real credit to SERVPRO.
... 1st of all we would like to thank you for all your help restoring our home to as your company puts it, 'Like it Never Even Happened'.
A special thank you goes to the team of professionals you sent to our home. Fernando, Celia, Bobby and Joel, were just fantastic. We found them to have a great work ethic, great attention to detail and very pleasant and comfortable to be in our home. When they left it was almost like saying good bye to family. They are truly a real credit to SERVPRO of Hockessin.
Thanks,
John and Diane
To Whom It May Concern:
Your company came to my home this past Saturday. Your team provided excellent service and was very knowledgeable. I appreciate people like you in this world.
Thank You Again...
.... Your company came out to our home today. I really needed the help and your men came to my rescue. I know it is a holiday and I appreciate your company more than you know.
My supervisor wanted our in house staff to take care of the carpets that got wet from our water cooler. I knew the water was behind the walls too. Thank you for coming out and using your instrument (thermal camera) and finding the moisture behind the wall. Heaven only knows what would of happened if we would of not done that. I appreciate your detailed explanation and report that Sean supplied.
About Us
We’re not just restoration experts—we’re your neighbors. At SERVPRO, we’ve spent years helping Wilmington, DE, homeowners and business owners bounce back after fire, water, storm, and mold-related disasters. Our mission? Make the mess disappear and restore peace of mind along the way.
Rooted in Wilmington. Built on Trust.
We live here, work here, and raise our families here. So when disaster hits in Hockessin, Elsmere, or right in downtown Wilmington, we respond with the urgency and care you’d expect from a friend, not just a contractor.
With a team of highly trained professionals and access to industry-leading equipment, we’ve tackled everything from soggy basements and soot-covered ceilings to full-scale reconstruction projects. Every job is personal because every property we restore belongs to someone in our community.
- What Sets Us Apart
All-in-One Service – From initial cleanup to complete rebuilds, we handle it all under one roof. - 24/7 Emergency Response – Disasters don’t punch a time clock—and neither do we.
- Local Focus, National Resources – We bring small-town service with the muscle of a big-name brand.
- Certified Expertise – Our technicians are trained to the highest standards of IICRC excellence in restoration.
We’re Here When You Need Us Most
You don’t need a disaster to know who to call. Whether you’re dealing with storm damage or planning ahead for “just in case,” SERVPRO is Here to Help Wilmington residents clean, repair, and restore what matters most.
Let’s rebuild together—and make it "Like it never even happened."
