Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Hockessin / Elsmere

Our Google Reviews
(302) 992-0104
4.8
(68 reviews)

Service Areas

Wilmington, DE | Hockessin, DE | Newport, DE | Elsmere, DE | Greenville, DE

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Hockessin / Elsmere we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I was impressed by your team of people that came into my home.  I thought they did an outstanding job and performed the work exactly as they explained.  I liked how they showed up with smiles on their faces every day. Have a nice day.

Emily
Elsmere

I have a home in xxxxxxx.  I am a business man that puts in an extra amount of time.  I was concerned when my insurance company told me I had to have a company like SERVPRO come out.  When I met Sean, he told me he would help accommodate me by placing a lock box on my door.  He promised he would text me when he was both entering and exiting my home.  SERVPRO (of Hockessin) did exactly just that.  They were remarkable and I would use them again in a heartbeat!

Brian
Hockessin

To Whom It May Concern:

I would like to commend your team for their quick response to my mother's home.  She was quite overwhelmed and you made her at ease.  The home is like your commercial. "Like it never even happened." Job well done!

Jeff

Jeff
Hockessin

Sean,

Your crews were the kindest, respectful individuals.  It is difficult, especially in today's world, to find a company that has such talented employees.  They should be commended. 

Barb

Barbara
Wilmington

Unbelievable how the SERVPRO showed up on time.  They even called on their way and made me feel at ease.  I would use them again if I ever were to have an emergency.  Well done SERVPRO!

Sandra
Hockessin

SERVPRO of Hockessin/Elsmere is a wonderful company with a team of compassionate and thorough employees. I was in need of a company that could help with our burst pipe in our celling.  The team was efficient and they were able to identify another area getting ready to go that was missed as well.  They first came out in the middle of the night and an additional crew came out in the morning. I greatly applaud their communication to identify additional hazards in my home. 

Linda N
Hockessin

We would like to say thank you to the three outstanding gentlemen who cleaned the stove and oven in our kitchen.

Stacie
Hockessin

I want to tell your company that your employees went above and beyond my expectations.  It was a Sunday morning before church and your crews showed up exactly when they said they would and even called me later to address my questions.  Your team is exceptional!

Rebecca
Hockessin

Your crews were extremely professional and courteous.  I was pleasantly surprised at the work ethic your crews maintained.  I always heard great things about your office but I still think they went above and beyond my expectations.

Ida
Hockessin

I was impressed by your team of people that came into my home.  I thought they did an outstanding job and performed the work exactly as they explained.  I liked how they showed up with smiles on their faces every day. Have a nice day.

Emily
Elsmere

I have a home in xxxxxxx.  I am a business man that puts in an extra amount of time.  I was concerned when my insurance company told me I had to have a company like SERVPRO come out.  When I met Sean, he told me he would help accommodate me by placing a lock box on my door.  He promised he would text me when he was both entering and exiting my home.  SERVPRO (of Hockessin) did exactly just that.  They were remarkable and I would use them again in a heartbeat!

Brian
Hockessin

To Whom It May Concern:

I would like to commend your team for their quick response to my mother's home.  She was quite overwhelmed and you made her at ease.  The home is like your commercial. "Like it never even happened." Job well done!

Jeff

Jeff
Hockessin

Sean,

Your crews were the kindest, respectful individuals.  It is difficult, especially in today's world, to find a company that has such talented employees.  They should be commended. 

Barb

Barbara
Wilmington

Unbelievable how the SERVPRO showed up on time.  They even called on their way and made me feel at ease.  I would use them again if I ever were to have an emergency.  Well done SERVPRO!

Sandra
Hockessin

SERVPRO of Hockessin/Elsmere is a wonderful company with a team of compassionate and thorough employees. I was in need of a company that could help with our burst pipe in our celling.  The team was efficient and they were able to identify another area getting ready to go that was missed as well.  They first came out in the middle of the night and an additional crew came out in the morning. I greatly applaud their communication to identify additional hazards in my home. 

Linda N
Hockessin

We would like to say thank you to the three outstanding gentlemen who cleaned the stove and oven in our kitchen.

Stacie
Hockessin

I want to tell your company that your employees went above and beyond my expectations.  It was a Sunday morning before church and your crews showed up exactly when they said they would and even called me later to address my questions.  Your team is exceptional!

Rebecca
Hockessin

Your crews were extremely professional and courteous.  I was pleasantly surprised at the work ethic your crews maintained.  I always heard great things about your office but I still think they went above and beyond my expectations.

Ida
Hockessin

About Us

We’re not just restoration experts—we’re your neighbors. At SERVPRO, we’ve spent years helping Wilmington, DE, homeowners and business owners bounce back after fire, water, storm, and mold-related disasters. Our mission? Make the mess disappear and restore peace of mind along the way.

Rooted in Wilmington. Built on Trust.
We live here, work here, and raise our families here. So when disaster hits in Hockessin, Elsmere, or right in downtown Wilmington, we respond with the urgency and care you’d expect from a friend, not just a contractor.

With a team of highly trained professionals and access to industry-leading equipment, we’ve tackled everything from soggy basements and soot-covered ceilings to full-scale reconstruction projects. Every job is personal because every property we restore belongs to someone in our community.

  • What Sets Us Apart
    All-in-One Service – From initial cleanup to complete rebuilds, we handle it all under one roof.
  • 24/7 Emergency Response – Disasters don’t punch a time clock—and neither do we.
  • Local Focus, National Resources – We bring small-town service with the muscle of a big-name brand.
  • Certified Expertise – Our technicians are trained to the highest standards of IICRC excellence in restoration.

We’re Here When You Need Us Most
You don’t need a disaster to know who to call. Whether you’re dealing with storm damage or planning ahead for “just in case,” SERVPRO is Here to Help Wilmington residents clean, repair, and restore what matters most.

Let’s rebuild together—and make it "Like it never even happened."

Linda & Sean Mehan, Andrew Mehan Sr., Tara Brown
Linda & Sean Mehan, Andrew Mehan Sr., Tara Brown
Owners of SERVPRO of Hockessin / Elsmere

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.