Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Hockessin / Elsmere
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage Cleanup in Wilmington, DE: We Handle the Mess So You Don’t Have To
Let’s be honest—sewage backups aren’t just messy, they’re downright stressful. One minute your basement’s fine, the next, it smells like a clogged street drain in July. When that happens in Wilmington, whether you’re near Elsmere, Hockessin, or somewhere off Kirkwood Highway, SERVPRO is your go-to team for getting things back on track.
We’ve seen it all—backed-up toilets, flooded laundry rooms, and sump pump failures that turn your basement into a murky disaster. Our trained pros deal with Category 3 water (industry talk for the worst kind) using commercial-grade extraction, drying, and sanitation tools.
Think of us like restoration first responders: we assess, clean, disinfect, and dry every nook and cranny. We also know the quirks of Wilmington homes—like those charming brick townhouses with hidden crawlspaces or century-old plumbing that doesn’t always cooperate.
What sets us apart?
- Local experience in Hockessin, Elsmere, and Wilmington
- Fast, 24/7 emergency response
- Industry-standard training (IICRC certified)
- Deep knowledge of regional infrastructure and stormwater challenges
It’s a dirty job, but you don’t have to lift a finger—except to call us. When life hits the fan (sometimes literally), SERVPRO brings the calm, the clean, and the know-how.
Let’s turn that “ugh” into “ahh.” Call SERVPRO and find out how we can help restore your home—and your peace of mind.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
SERVPRO of Hockessin/Elsmere is a wonderful company with a team of compassionate and thorough employees. I was in need of a company that could help with our burst pipe in our celling. The team was efficient and they were able to identify another area getting ready to go that was missed as well. They first came out in the middle of the night and an additional crew came out in the morning. I greatly applaud their communication to identify additional hazards in my home.
We would like to say thank you to the three outstanding gentlemen who cleaned the stove and oven in our kitchen.
I would like to say thank you for your quick response and great manners while taking care of my father's home. It was hard for me to be there with my dad through the whole process but that was no problem with your experts. Your team is so well mannered and respectful. Thank you.
Great people, great work, wouldn't call anyone else!
It is so stressful to have your house damaged like ours was but it felt like no time before your guys had mended the situation. Anthony and the whole operation was great. I will be recommending SERVPRO to everyone in the neighborhood.
SERVPRO brought our home back to normal after the storm. They were so trustworthy and communicative.
...I didn't know how to handle the mold in my basement or if I was safe. Thank you for explaining to me the whole process and making sure I was at ease about everything. I totally trusted your team with my house.
I was so impressed with your level of service. It is not often that you feel so taken care of in these situations but the fact that one of your employees followed up with me the next week really shows how seriously you take customer service.
Finding mold in your home can be alarming and concerning and once we called SERVPRO, it was handled right away. Your service was so quick which was great!
About Us
We’re not just restoration experts—we’re your neighbors. At SERVPRO, we’ve spent years helping Wilmington, DE, homeowners and business owners bounce back after fire, water, storm, and mold-related disasters. Our mission? Make the mess disappear and restore peace of mind along the way.
Rooted in Wilmington. Built on Trust.
We live here, work here, and raise our families here. So when disaster hits in Hockessin, Elsmere, or right in downtown Wilmington, we respond with the urgency and care you’d expect from a friend, not just a contractor.
With a team of highly trained professionals and access to industry-leading equipment, we’ve tackled everything from soggy basements and soot-covered ceilings to full-scale reconstruction projects. Every job is personal because every property we restore belongs to someone in our community.
- What Sets Us Apart
All-in-One Service – From initial cleanup to complete rebuilds, we handle it all under one roof. - 24/7 Emergency Response – Disasters don’t punch a time clock—and neither do we.
- Local Focus, National Resources – We bring small-town service with the muscle of a big-name brand.
- Certified Expertise – Our technicians are trained to the highest standards of IICRC excellence in restoration.
We’re Here When You Need Us Most
You don’t need a disaster to know who to call. Whether you’re dealing with storm damage or planning ahead for “just in case,” SERVPRO is Here to Help Wilmington residents clean, repair, and restore what matters most.
Let’s rebuild together—and make it "Like it never even happened."
