Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Castle Rock
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Castle Rock we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
"Joey, Connor and Miguel & the entire SERVPRO team were great!"
"Anna, Connor and Elpidio were wonderful! I hope we don't need you all again, but if we do, I will ask for this team!"
On the evening of January 10, 2017, I stepped into our upstairs guest room and discovered the carpet was soaked. Our contractor suggested we call SERVPRO because he had heard they were a good company. We called our insurance company the next morning and filed our claim. The insurance provider said that they had worked with SERVPRO and found them to be an excellent company.
We immediately called and spoke with Kimber of SERVPRO, who was heading the storm disaster effort in Boise. She said that SERVPRO crews were on their way to Boise, but couldn't arrive at our home until the following Wednesday, the 18th. Meanwhile, our contractor helped us roll the carpet up in our guest room and tear out the pad. He brought a commercial fan in to dry the floor.
Matthew Valdez, General Manager, and Troy Simons, Production Manager, arrived Wednesday as promised. They were professional and caring and explained what they would be doing. The damage in our home was far more extensive than we imagined.
They kept us informed every step of the way, taking time to answer our questions and address our concerns. They were careful with our possessions as they moved furniture and items that were in the way. When they left our home for a few days while our walls and floors were drying, they reattached our washer and dryer so that I could do laundry.
They and their team were incredibly polite and kind with us and each other. They performed an amazing amount of work in the times they were here. We can't thank them enough for all that they did for us. We will definitely recommend SERVPRO to anyone who needs their services.
We are really going to miss working with Kimber. She was excellent. When our insurance company would not respond, she advocated for us and worked hard to make sure we were able to get help. Thank you so much, Kimber!
Keep doing what you guys do so well. We were impressed with Dalton and AJ!
Thank you so much to the 3 gentlemen (Troy, Andrew and Matt) who came to take care of our water damage. All were profession
Andrew was exceptionally great in sharing information and being professional. He worked hard to get it all done ASAP!
These guys are the best. The entire team was professional, knowledgeable and prompt. From the initial call (Thanks Kimber!) to the emergency services and evaluation (Javier) to the eventual remediation (Ryan and Conner), this cohesive team really shone in an otherwise dreadful situation. I hope to never see them again in my own home, but will always sing their praises for the work they have done.
We are very impressed with SERVPRO, and particularly Connor and Ryan. They were very pleasant and performed their job well. They were organized and left our home as clean as possible in the circumstances.
About Us
We are focused on flood, fire and smoke cleanup & restoration. We also specialize in mold mitigation, carpet cleaning, post construction cleaning, biohazard cleanups, graffiti removal, deodorization and rebuild.
Our main goal is to make your disaster significantly less traumatizing and stress-free. We understand that the client is enduring a nightmarish experience so it’s our chief priority to return normalcy to our customers by returning our clients to their daily routine. Moreover, we work in association with insurance companies to expedite the claim process. We understand catastrophes happen to stem from natural disasters to severe weather and increasingly addressing thousands of construction liabilities. That’s why we are 100% dedicated to our clients & customers, and 100% dedicated to making it “Like it never even happened.”
