Emergency Water Extraction & Structural Drying Services

  • The #1 Choice in Cleanup and Restoration* 
  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

Here to Help® 24/7

SERVPRO of Thousand Oaks
Our Google Reviews
(805) 492-2434
5.0
(24 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
24 Reviews
5.0
Leave Us A Review
Jeff Martin
23 days ago

It’s cliche but I wish I could give more stars. Mike and Tom were incredible. We had a minor flood followed by a major one while the first was being fixed. I was called on vacation out of the country that water was coming from under my front door and garage. I called Tom. He went right over and started the cleanup and let me know me know what was happening. Mike was an amazing communicator. He was so kind. This kind of disaster is so stressful yet he made us feel reassured at every step. Even though I hope I never need their services again, knowing they’re nearby gives me comfort. THANK YOU!

Staci Kochmann
4 months ago

Embarrassed to say that after a winter season of covered patio furniture, rats made a comfortable home on my outdoor sofa... what a mess!!! Mike and his team came out to get rid of the sofa and rugs and cleaned my patio. They went above and beyond. They did such a good job. I definitely recommend using them!!

Allie Altman
6 months ago

My mom’s microwave exploded in the middle of the night this past week, and left a horrendous electrical fire smell and smoke throughout her entire house. After several days of me helping her clean her house with certain products specific for the problem and trying to get the smell out, she called ServPro in Thousand Oaks, and they sent out Mike. Mike was phenomenal, told my mom exactly what she needed to do to get the smell out with better ways, and how to do it. It’s been only 24 hours since he visited, and already the smell is almost completely gone! Thank you Mike! You are the best. 5 star service ⭐️⭐️⭐️⭐️⭐️

Kristina Lopez
6 months ago

Can’t recommend Mike and his crew highly enough. We had a mold issue in our home and Mike was so very knowledgeable, very helpful and reasonably priced… and also just a really nice person. Mold sucks, but Mike and his crew made the whole process a lot more tolerable and relatively easy to get through. 5-stars and highly recommend!

Cornelius Wisecarver
7 months ago

Mike and Tom were excellent to work with in a difficult time. They came out the same day that I inquired to give me an estimate. When it came to the scope of work and how the remediation plan was carried out they were incredibly conscientious about saving me repair and material costs by only removing what they needed to. At the same time, they made sure to address the issue completely to prevent longer term effects. If you’re in a tough spot with water, smoke, mold etc this should be your first call.

Farrah Grant
7 months ago

Mike is the best! He came out quickly and was able to powerwash the balcony area thoroughly. We will definitely give him a call again if anything comes up.

Bob Spielman
7 months ago

MIKE AND HIS TEAM ARE OUTSTANDING. THEY ALWAYS ARE ON TOP OF YOUR EVERY NEED. THEY ARE THE BEST. 10 STARS.

Emma Andersen
7 months ago

Mike was absolutely fantastic to work with. This was the second time we’ve used him for mold removal in our first home, and once again he went above and beyond. He came over as soon as possible to assess the situation and tape off the exposed area, and then was able to start the removal the very next day, which we really appreciated. What really stands out about Mike is how much he prioritizes making sure his clients feel comfortable and safe. Throughout the entire process he checked in with us, explained what he was doing, and made sure we were comfortable with every step. He truly goes the extra mile and treats your home with the same care he would his own. On top of doing excellent work, Mike is just a genuinely honest and great person to work with. It’s rare to find someone this reliable, communicative, and trustworthy. We feel really lucky to have found him and wish there were more people like Mike in every industry. Highly recommend!

Christina Embry
7 months ago

The week before Thanksgiving I had a slab leak and woke up to water on a Saturday morning. I called the local ServPro and lucky for me it was Mike and his team that answered. They were there very quickly and started the remediation immediately that day. Mike was amazing as he guided me through a VERY stressful time of water damage during the holiday season. His strong work ethic, kind, empathetic attitude made a huge difference on how my family was able to get through remediation and new construction. He and his staff have been so responsive and willing to do whatever they could to make this stressful situation feel calmer. I am so thankful for Mike and all that he has done to help put my house back together!

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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