Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of San Ramon
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(925) 359-6126
4.9
(72 reviews)

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

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Assess

We inspect, document, and plan your restoration.

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Mitigate

We act fast to stop damage and protect what matters most.

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Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?


When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
72 Reviews
4.9
Leave Us A Review
alice tankel
20 days ago

Saved the day!!!! Thank you so much especially Russell, Steven, and Sylvestre Highly Recommend!!

Cheryl Sembrano
3 months ago

I had an excellent experience with Servpro. We had a grease fire on the Friday of Memorial Day weekend. I called on Saturday and spoke with Bola and he came the very next day to measure the damages and left 4 air scrubbers running to remove the smoke smell. He sent a team the following week to start cleaning and packing our personal items. I met with Russell, Emmanuel, Stanley, and Armando who worked tirelessly for one week during the heatwave. They were so careful with our things and packed every single item without cutting corners. Russell’s communication was clear throughout the whole process and kept me updated at the end of each day. After our rental was cleaned by a different restoration company, Russell and Emmanuel came back to help move all the boxes back in and assist with unpacking. Even my mom appreciated their kindness and enjoyed their company. This was by far the best fire restoration company we worked with during the process. I’m very grateful for their hard work and highly recommend them to anyone needing fire restoration services.

CDF CDF
3 months ago

Jose Herrera came for a second inspection, incredibly professional and knowledgeable. Appreciate ServPro’s detailed inspections they provide

Arlene Cabrera
4 months ago

I strongly believe in a saying that if you don’t have anything good to say don’t say anything at all. Servpro is the best contractor my husband and I ever worked with. We had a water damaged from a washing machine. First their professionalism and respect for my time. ALWAYS on time and a lot of time waiting for me(coming home from dropping off my children at school). From Russell Mckeown the Project Manager, his people who build back the wall, painted it and putting back the tiles Alfonso and his 2 assistant. And I thought what they showed was unbeatable. When Kayode Okunuga the Estimator send his people t replaced the 1st flr… ohh my I am so overwhelmed with their total workmanship knowledge extremely easy to talk to and always come solution and mind you a majority of it was not tied up with the increase/ changes of the contract price. Jorge and his 2 assistant are so respectful of my sleeping time ( I work graveyard). And Brandon and his partner (with gold teeth😊)who took care of the closet and the living room furniture’s were so careful and even Alicia from their accounting very professional. I can not ask for more better than this people who make their company flourish and successful. They deserve to be praised for the great service that my family received. And by the way their pricing were Very competitive. Someday if we will have a house project I know who we will get. Because what we just had was an emergency. I never expect to find an absolutely amazing construction company and people who will not take advantage of our emergency situation. I hope I said enough expressing my gratitude to all of them. God bless you guys. SERVPRO is very fortunate to have you all 🙏🙏🙏🤗🤗🤗

Sumit Chakraborty
4 months ago

Jose came and did excellent inspection

Krissey Nardecchia
5 months ago

Jose H was absolutely a life saver. He’s friendly, on time, reliable, knowledgeable and compassionate. Blessed to have been assigned this man to address our leaks and damage. Thank you!

Justin
5 months ago

I would highly recommend using this company. Trisha was particularly helpful during a difficult and stressful time of dealing with sudden water damage, mold mitigation, and construction repairs. The entire team was helpful and professional and made the chaotic process as seamless as possible. Can't express enough at just how much Trisha assisted throughout the entire time and always kept my best interest in mind. Everyone is easy to get in touch with, great communication, very supportive in every way, and provided quality service from top to bottom

Barbara Schofield
6 months ago

Nice conversation and great information with Jose

Mark Emerson
6 months ago

Jose came right on time and gave us great information. Checked everything carefully with his tech equipment. Then he took the time to explain everything well. Really appreciated his expertise!

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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