We had a very good experience with SERVPRO. Cody, Mayra and Angel were very kind, patient, empathetic, and informative. We had many questions during this clean up process, and they were always willing to answer, reply to a text, or pick up our call. They left the house in good order, and tidied up every day as they left. They kept us posted as to what was happening with our insurance. This water damage was a stressful and intrusive event… Cody did a great job of coming in and explaining the path forward, and Mayra and Angel were respectful and reliable!!

My experience with SERVPRO of San Ramon, after the New Year’s Eve flood at my San Ramon condo, has been wonderful. They were extremely responsive even though it was a holiday weekend.They deployed drying equipment ASAP. They explained the flood mitigation and restoration process and kept me informed during the entire engagement.Everyone I have dealt with at SERVPRO San Ramon has been courteous, responsive, and informative. However, Myra Ruiz (water damage inspector) and Tunde ( project manager) in particular provided exceptional customer service and were extremely patient with me throughout this stressful event.I hope I never have to deal with a flood again, but if I do I will definitely call SERVPRO of San Ramon.

The SERVPRO team helped me with cleaning up my water damage at my property. Nghia is extremely thorough and knowledgeable. A team of 3 came and provided a free estimate, documented the damages step by step, and helped me and informed me every step of the way. I would highly recommend SERVPRO to my friends and family.

SERVPRO came out quickly, turned around a bid, and completed work, all within 1 week! The guys who came to my home were extremely professional and efficient.

These guys were awesome to work with. I hope you never need to call them, but if you have an issue, they are the ones to go with. On time, professional and considerate. What more could you ask for?

The SERVPRO of San Ramon crew did an amazing job on a home bequeathed to Hope Hospice! Years and years of grime, dust, nicotine buildup, smoke damage and odor were removed and mitigated. They were courteous, hard-working and took a lot of care in working on this special property. It was so bad, we knew it was a disaster-level cleaning job and SERVPRO San Ramon were the ones to do it. The transformation was amazing and it is now ready for painting. The house even seems happier! Thanks SERVPRO San Ramon!

Thank you for the outstanding job you did during a very trying time for us. Not only did you pack out and in our belongings, but you expertly placed all items back to the exact same location they were at! You also did a great job in cleaning our entire house (floor, walls, ceiling, carpets, etc.) Your staff was sensitive and caring and went well beyond all expectations! In addition, since there was so many scheduling changes, your flexibility and willingness to adjust with these changes made our life a lot easier! We highly recommend you to anyone who needs any of your services! We couldn't have selected a better company! THANK YOU!!!!!!!!!!!!!! Rio and Kimie

We are very satisfied regarding the work of excellence regarding the renovation of our house done by Mr. Paul your technician who preformed 100% of repair, and clean-up. He explained every step in detail about the restoration.So thank you so much for job well done.NOTE: Highly recommended to customers.Sincerely yours,Susan