Meet Our Team

Morelia brings over 10 years of customer service experience to the team and plays a key role in managing job files and supporting day-to-day office operations. She handles a wide range of administrative tasks, ensuring files are accurate, organized, and ready for review. Outside of work, Morelia enjoys spending time with her friends, a fun, light-hearted energy she also brings into the office each day.

Noemi brings strong customer service experience and a calm, solution-oriented approach to high-pressure situations. She played a major role in managing the 2025 wildfires and smoke-related claims throughout Los Angeles, ensuring all documentation, communication, and estimates are completed with accuracy. Her ability to stay organized during fast-moving events makes her incredibly valuable to the team. Outside of work, Noemi enjoys reading about film photography, a creative interest that reflects her thoughtful and detail-focused nature.

Adam brings 8 years of industry experience with a background in water mitigation, fire cleaning, and forklift operation. As Contents Supervisor, he oversees inventory, manages contents
projects, and ensures items are carefully packed, transported, and documented. Adam is especially skilled at handling belongings safely and taking great care of homeowners throughout the process. Outside of work, he enjoys playing soccer with his kids and exploring random parks together, a hobby that reflects his active and family-focused nature.

Francisco brings 5 years of experience in the restoration industry, with a strong background in mitigation and previous experience as a Reconstruction Project Manager . As Restoration Manager, he leads the field team, oversees mitigation operations, and ensures every project is completed with precision and care. He studied at UC Berkeley, where he also played on the university volleyball team, an experience that reflects the teamwork, discipline, and leadership he brings to SERVPRO.

Arles brings 15 years of experience in the mitigation and reconstruction industry and serves as our in-house reconstruction specialist. He handles repairs with a focus on quality and craftsmanship and also has strong knowledge of the water mitigation process. Arles is especially skilled in drywall repairs, texturing, and cabinetry, consistently delivering detailed and precise work. Outside of the job, he enjoys playing bass guitar, a creative hobby that reflects his steady and artistic approach to his craft.

Joey brings over 8 years of experience in the restoration industry, supported by a background in sales, carpet cleaning, and customer service. As a Restoration Technician, he focuses on job cleanliness, customer satisfaction, and ensuring projects are completed in a timely and professional manner. Joey is especially skilled in people skills, critical thinking, problem-solving, specialty containments, and countertop brace-ups. Outside of work, he enjoys the great outdoors, fishing, hiking, camping, and cooking, which reflects his adventurous and hands-on personality.

Ramon brings 15 years of experience in the restoration industry, along with a strong background in reconstruction. As a Restoration Technician, he supports mitigation projects, assists with equipment setup, and helps ensure homes are safely and properly stabilized during the cleanup process. He is especially skilled in demolition, approaching each project with precision and care. Outside of work, Ramon enjoys playing soccer with his daughter, a hobby that reflects his energetic and family-focused nature.

With a strong background in customer service and experience in the financial industry, Christy supports both the administrative and estimating sides of the business. She helps prepare estimates, coordinates job files, and communicates clearly with clients and team members to keep projects moving smoothly. When she isn’t at the office, Christy enjoys going to the gym and watching movies, a balance that reflects the positive and well-rounded presence she brings to our SERVPRO team.

Henry brings over a decade of experience in the insurance restoration industry and leads operations with a focus on efficiency, accountability, and service quality. As General Manager, he oversees mitigation, reconstruction, and estimating operations while managing cross-functional teams and working closely with insurance partners on claims and complex losses. He holds multiple IICRC certifications and brings strong hands-on experience in team leadership, project oversight, and process improvement.

Agustin brings a strong background in design and hands-on experience in landscaping to his role as Reconstruction Project Manager. With two years in reconstruction, he oversees repair scopes, coordinates subcontractors and materials, and ensures projects are completed with quality and clear communication. Outside of work, Agustin enjoys trying new foods and golfing, a balance that reflects the creativity and easygoing energy he brings to the team.

With more than 7 years of experience in the restoration industry, Jazmin brings both field knowledge and administrative expertise to her role. She currently manages accounts receivable, reconstruction files, and overall office coordination. Her strong organizational skills and industry insight make her a reliable support for the team. In her free time, Jazmin enjoys shopping and spending time with her nephew,a fun blend of relaxation and family time that matches her friendly presence at work.