SERVPRO of Rancho Santa Margarita / Coto De Caza / Trabuco Canyon

I was very happy with SERVPRO and the service they provided. Thank you to Edwin and Juan art and Danny.would highly recommend

This note is to compliment Vincent Gerrits and his team of SERVPRO specialists who answered my call about a water leak from the outside to the inside of my home.

Vincent and his team did a thorough investigation, inside and outside my home to assess the problem.  While ultimately the main problem needs to be addressed by a landscape contractor. Vincent assured me that the leak staining the wall and carpet area inside was one that could be rectified with simple drying methods and that the wall itself was still solid.

While this problem was very upsetting because we are all home-bound right now, Vincent and his team put my mind at ease that this was a situation that would be easily resolved.

Thank you for sending such professionals.

Aline L.

I definitely recommend this company 10 out of 10 to anyone who needs fast response, extensive service and fantastic people to handle water damage!!

I would highly Recommend this SERVPRO. Thank you so very much from my mother and Me!

Recommend highly

We have been fortunately served by SERVPRO - (Art, Edwin snd Rafa) for house (pipe) leak in our home over the week. They have been the most professional, polite and organized crew that we have witnessed. Their attention to detail and cleanliness was impeccable. They are a definite plus and an asset to SERVPRO !!!

We had great service from the SERVPRO team. They quickly called after our insurance company notified them. Art, Edwin and Juan came and were efficient, neat, clean and punctual. They always informed me what time they would arrive. They used plastic to corridor off the affected area so as not to disturb the rest of the kitchen. I highly recommend them!

Art and his crew were fantastic.

It's not often, in fact it's rare, that a service company representative looks you in the eyes and tells you what they're going to do...then actually do what they promised AND then some! The team from Serve Pro RSM was prompt, highly communicative, thorough with their restoration plan, patient with questions and concerns, courteous and careful with our floors and belongings and cleaned up tools, dust and debris each day. We highly recommend Edwin, Art, Cesar and Ulysses for their teamwork and professionalism. Even our dog “Macie” and cat “Charlie” were happy to see them. Thanks to them and the Serve Pro management!
With gratitude,
Dan R.
Ranch Santa Margarita

I was very happy with SERVPRO and the service they provided. Thank you to Edwin and Juan art and Danny.would highly recommend

This note is to compliment Vincent Gerrits and his team of SERVPRO specialists who answered my call about a water leak from the outside to the inside of my home.

Vincent and his team did a thorough investigation, inside and outside my home to assess the problem.  While ultimately the main problem needs to be addressed by a landscape contractor. Vincent assured me that the leak staining the wall and carpet area inside was one that could be rectified with simple drying methods and that the wall itself was still solid.

While this problem was very upsetting because we are all home-bound right now, Vincent and his team put my mind at ease that this was a situation that would be easily resolved.

Thank you for sending such professionals.

Aline L.