Careers at SERVPRO of Rancho Santa Margarita / Coto De Caza / Trabuco Canyon

My neighbor had a water leak that impacted my place. They called ServPro and the whole team (Rafa, Norma & Jessy) were excellent. Even helped me navigate some of the insurance issues. They worked fast, clean and were considerate.

Norma Sanchez and Arturo

Servpro is a great remediation company all around. They were always on time, had great communication, making sure I knew exactly what the process was, and thorough in their work. Jesse, Art, & Uli who worked on my project were very friendly and respectful.

Edwin and his team have been exceptional. Always polite, professional, and making sure to make us feel were taken care of. Norma, Jonathan, Ulyses, Rafa, Art, new guy Jessie, all of them who have been working under Edwin’s guidance, these guys are the real deal. We are lucky they were assigned to help us. Thank you!

Great to work with them

Jesse, Uli, Art, Edwin and Johnathan were extremely courteous, professional and patient. Thank you so much for your help.

On February 14th, 2026, I noticed water flowing within my garage and traced it to a serious leak occurring from an upstairs shower. The stain on the garage ceiling was 5’x5’ and on the right hand side, it was dripping steadily. Needless to say, it was an emergency situation that had happened on a 3 day weekend. Once I made contact with my insurance provider, we began the process of assessing the damage and the origin of the water leak. Following that, I was immediately contacted by Art Benavidez from SERVPRO. He visited with me and was very professional and calming. On the very next day, a team of three gentlemen, Edwin, team lead, Ulysses and Caesar, went to work immediately. They were all professional, polite and efficient. The job wasn’t easy by no means as it was cold and rainy however they stayed the course and within 2 days had everything under control and completed their work by installing powerful fans and dehumidifiers in both my garage and upstairs shower. Once everything had dried a couple of days later, they then proceeded to sand the affected wood and sprayed a microbial solution to prevent mold. I was impressed by their diligence and knowledge and would give them the highest rating possible as they took a bad situation and made it better. Should you need restoration work, look no further that SERVPRO Laguna Hills and SERVPRO Coto de Caza, Trabuco Canyon. Thank you.

Excellent experience with SERVPRO I had a great experience working with SERVPRO. Art, Edwin, and Ulices were professional, knowledgeable, and very organized. Their team did a clean and thorough job addressing all affected areas, opening cabinets where needed, and making sure everything was properly dried and handled with care. Communication was easy, the work was done efficiently, and it was clear they knew exactly what they were doing. I truly appreciate their professionalism and would confidently recommend SERVPRO to anyone needing mitigation services.