Emergency Water Extraction & Structural Drying Services

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  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of Poway / Rancho Bernardo
Our Google Reviews
(858) 748-7378
4.8
(23 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
23 Reviews
4.8
Leave Us A Review
Matías H
4 months ago

Excellent performance and service! Eduardo Marquez came today to install my water heater and I couldn't be more pleased with the service…he was very professional, friendly and worked efficiently to get the job done quickly. I highly recommend Servpro.

Eileen Topete
about 1 year ago

I had the pleasure of working with ServPro after a water pipe burst in my home causing damage behind my walls, lifting and ruining my hardwood floors in my living room and flooding my garage. ServPro workers were at my home, working hard, fixing the problem, moving my belongings into a storage container so they could quickly dry out and repair/replace areas of concern. I'm very pleased with the final results. ServPro Managers were easy to reach by phone any time I had a question and they would provide timely up to date progress reports.

Rosemary Tang
over 1 year ago

I am a property manager, we had a recent water moisture in the laundry room area. We contacted Serpro, the job was handled very smooth, with the coordination of the office, Austin Rushing, and the inspector Ralph Del Valle. The hassles became minimum. Thank you for the great job. Will recommend to anyone in the future needs this kind of handling. Totally appreciated.

Christine Minami
over 1 year ago

Mr. Ralph Del Valle and his team did an outstanding job repairing the significant water damage done to our kitchen after a leak. They arrived immediately and helped us come up with a plan that we were happy with. Mr. Del Valle was always available and on site to answer our questions along the way. We are very happy with our kitchen and the great quality of work provided by Ralph and his team!

Lahlum Brian.Ellen
over 1 year ago

Quick, efficient, and accommodating to my schedule.

Anthony Solis
almost 2 years ago

Very neat and clean finished product like nothing happened if you are looking at the first time and they are all very professional.

Janelle Green
almost 2 years ago

This is the second time we've used Servpro and wouldn't consider using any other company should there be a need to. They're absolutely wonderful and took really good care of us. Thank you, Ralph, and your wonderful employees for everything you did for us. You guys are amazing!

Megan Hanvey
almost 2 years ago

We had a good experience with ServePro...some excellent and thorough folks and some good but not as focused on details like me! They went out of their way on many things but needed a few reminders for fixing some things too (but they did it!). Ralph was so positive and kind! He really took care of us!

Erika Liliana Salvador
almost 2 years ago

Service was good, but I was not happy with the time it took for the project to be completed, considering it was a small project. I'm only giving 4 stars because Danika Sanders who was very helpful and patient throughout the process, took time to explain projects and communicate updates. Danika has excellent, customer service skills, she made the difference for my experience with this company.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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