Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Pleasanton / Dublin

Our Google Reviews
(925) 426-2302
4.9
(92 reviews)

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Pleasanton / Dublin we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I am so thrilled with the work SERVPRO did at our home. My wife and I came home from a vacation to find our water heater broke and flooded our home. We did not know what to do so we hopped online and found SERVPRO. They were quick to respond and had someone helping within the hour. They really put our minds at ease and took care of us! Thank you Chris & Carlos as well as office staff for taking care of everything.

Erik
Dublin

Everyone I dealt with from my first phone call until the last service were polite, professional and patient!

Eileen
Pleasanton

Every technician was very professional and helpful and we would definitely recommend SERVPRO to anyone.

Barbara
Pleasanton

I don't think the service could be any better than it was. Very grateful for the speed SERVPRO used to complete the job. The crew attacked the job with great speed. 

Howard F.
Pleasanton

Alex was friendly, professional, knowledgeable, prompt and very thorough at explaining the process. It came out perfect, awesome job.

Jane V.
Pleasanton

We had a water issue in our house and we called Carlos (from SERVPRO of Pleasanton/Dublin) and he agreed to come immediately (Sunday). He looked at the job and explained how will he remove the water and how long it will take. Since its weekend so charges were more than normal which I believe was a fair ask.
Carlos and his colleague finished the job on time and later on John Ron also joined them to help. John also came out after few days to take a look and confirmed everything looks fine and its all back to normal.
I like their professionalism, punctuality and friendliness, Would highly recommend them anytime!

Piyush G.
Pleasanton

John Ron came and was informative, removed hardwoods, moved refrigerator, and stove, cleaned up and did an excellent job, I would highly recommend him and the service.

Carlye M.
Pleasanton

Jon Ron was very nice and took great care to make sure work started quickly. 

Andrew D.
Pleasanton

Just wanted to jump on and give a huge shoutout to SERVPRO of Pleasanton and Dublin. We realized we had a huge water leak in our kitchen Friday around 5:00 and called them not knowing what to do. They came right out. We wanted to do our own repairs and Carlos walked us through exactly what he would do even after realizing it wasn't going to be a job for them. He truly cared and went above and beyond for us. They are knowledgeable and professional. We are so thankful for them! He even offered to help give us advice while we do our repairs. If you want to support a locally owned business who actually cares call them!

Christian J.
Pleasanton

I am so thrilled with the work SERVPRO did at our home. My wife and I came home from a vacation to find our water heater broke and flooded our home. We did not know what to do so we hopped online and found SERVPRO. They were quick to respond and had someone helping within the hour. They really put our minds at ease and took care of us! Thank you Chris & Carlos as well as office staff for taking care of everything.

Erik
Dublin

Everyone I dealt with from my first phone call until the last service were polite, professional and patient!

Eileen
Pleasanton

Every technician was very professional and helpful and we would definitely recommend SERVPRO to anyone.

Barbara
Pleasanton

I don't think the service could be any better than it was. Very grateful for the speed SERVPRO used to complete the job. The crew attacked the job with great speed. 

Howard F.
Pleasanton

Alex was friendly, professional, knowledgeable, prompt and very thorough at explaining the process. It came out perfect, awesome job.

Jane V.
Pleasanton

We had a water issue in our house and we called Carlos (from SERVPRO of Pleasanton/Dublin) and he agreed to come immediately (Sunday). He looked at the job and explained how will he remove the water and how long it will take. Since its weekend so charges were more than normal which I believe was a fair ask.
Carlos and his colleague finished the job on time and later on John Ron also joined them to help. John also came out after few days to take a look and confirmed everything looks fine and its all back to normal.
I like their professionalism, punctuality and friendliness, Would highly recommend them anytime!

Piyush G.
Pleasanton

John Ron came and was informative, removed hardwoods, moved refrigerator, and stove, cleaned up and did an excellent job, I would highly recommend him and the service.

Carlye M.
Pleasanton

Jon Ron was very nice and took great care to make sure work started quickly. 

Andrew D.
Pleasanton

Just wanted to jump on and give a huge shoutout to SERVPRO of Pleasanton and Dublin. We realized we had a huge water leak in our kitchen Friday around 5:00 and called them not knowing what to do. They came right out. We wanted to do our own repairs and Carlos walked us through exactly what he would do even after realizing it wasn't going to be a job for them. He truly cared and went above and beyond for us. They are knowledgeable and professional. We are so thankful for them! He even offered to help give us advice while we do our repairs. If you want to support a locally owned business who actually cares call them!

Christian J.
Pleasanton

About Us

At SERVPRO of Pleasanton/Dublin, our priority is delivering exceptional customer service in every situation. We understand the stress and financial impact that property damage can bring, whether it’s from storms, flooding, leaks, fire, or mold. Our experienced team is ready 24/7 to respond swiftly and help you through every step of the restoration process.

Our highly trained staff is dedicated to minimizing damage and disruption to your home or business. When you call us, a member of our team will arrive promptly to assess and inspect the damage. This immediate response allows us to create a personalized restoration plan, addressing the specific needs of your property. To make the process as smooth as possible, you’ll be assigned a dedicated project manager who is available around the clock to answer your questions and keep you informed.

Our office team also eases the burden by handling communication directly with your insurance company. We want the restoration process to be as seamless and stress-free as possible, supporting you and anyone affected by the damage—whether it’s a residential or commercial property.

SERVPRO of Pleasanton/Dublin takes pride in our ability to restore your home or business and helping you get back to normal quickly and efficiently.

Barry & Yolanda Rutherford
Barry & Yolanda Rutherford
Owners of SERVPRO of Pleasanton / Dublin

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.