SERVPRO of Northwest Ventura County

I must say that I'm blown away by the service and work I've received.  Within hours of my incident, they were there, assessed and started the work!   I am very grateful for SERVPRO and their team!  They have made my disaster into something that's so much better than I ever thought it could be. I'm telling everyone I know about them.  

Thank you SERVPRO! 

Having SERVPRO be a local company sure helps when our main office is over an hour away.  Thanks guys!

SERVPRO makes you feel valued and safe in the knowledge that you are being taken care of.

Juan and Efrain were really great.  Very Helpful and polite.

SERVPRO was very polite and accommodating!

SERVPRO made a horrible situation, a little more tolerable. When you require a service like this come to your home, you are already feeling the stress of the situation and the potential of displacement and financial commitment, but add the current heat wave and COVID-19 concerns, I was really feeling the pressure. I had a leak from my air conditioning system and it had poured through my kitchen ceiling and the ceiling can lights. As a single mom that just started teaching virtually the day this happened, as well as my kids starting virtual school the same day also, I was at my breaking point. But when Jason Hulette and James Meza arrived the same day to assess the damage, I felt a huge relief. They were professional, organized, and knowledgeable. They needed to complete testing and position drying machinery in my home, but they used plastic and easily removable tape to seal off the area. Michelle, from their main office, called me daily to check on things and to schedule the next appointment around my availability. From the office staff, to the technicians, I felt like I wasn’t in this alone, and for that I appreciate their professionalism, their punctuality, and commitment to seeing the job through to the end. SERVPRO will most definitely have my business again, if I unfortunately need it. On a side note, Jason and James were very kind to my dogs. This made me feel at ease too. Jennie

I have become aware of SERVPRO over the past several years and would suggest them as a solution to all of your restoration needs. In times of need yes, you need a crew that will step in and clean up the mess. 

SERVPRO not only gets the job done, they are a joy to work with - coming out right away & seeing us through it all.

On the scene, Colin S. was great at assessing the situation - even though a lot was hidden behind walls - and then making a plan and an estimate that all turned out better than the worst-case scenarios he prepared us for all along the way - and thankfully did not happen.

Colin & Carlos (like Batman & Robin) took care of it all - monitoring and aiding recovery every day. The final cost came in under estimate and we felt very well taken care of through it all.

On the phone, Ellen & others were calming, Michelle was informative, and Casey was super helpful with my questions and responsive even on a Sunday.

*ALMOST* worth going through water damage!
;-)