About Us
SERVPRO of El Cajon is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
SERVPRO El Cajon is owned by San Diego natives Jason and Jennie Degraffenreid. They pride themselves on being there for you 24/7.
Whether you manage a San Diego high rise, Mission Valley Hotel, or a single house in Chula Vista, you need a professional when a water or fire emergency occurs.
Jason has been managing insurance losses for over 20 years and can handle a loss for any insurance company. Whether you are insured with one of the more popular insurance companies like AllState, State Farm, Farmers, Mercury, The Hartford; a local insurer like Wawanessa or Nationwide; or a predominant internet provider like Geico, Hippo, or Bolt Insurance; Jason knows what needs to be done and understands what your insurance company needs in order to cover and pay your loss.
Jennie has less experience in the insurance industry, but she is an accounting and paperwork wiz. From billing to loss documentation, Jennie will make sure that every I on your loss is dotted and every t crossed.
Jason and Jennie have put together a crew of qualified and certified IICRC trained technicians to complete whatever work is needed. Customer service is our main focus and we promise that we will do anything possible to make it “Like it never even happened.”
Whether day or night, we are here to serve you. Call now and let us show you why SERVPRO El Cajon is better than the competition.
Service Area
Certifications
- IICRC Certified Firm
- ECTP - Employee Certification Training Program
- ASD - Applied Structural Drying Technician
- AMRT - Applied Microbial Remediation Technician
- WRT - Water Damage Restoration Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- RRRP - Lead-Based Paint Activities and Renovation
What our
customers are saying
Called servpro and had questions regarding mold removal. I spoke to Amanda who was very knowledgeable and really went out of her way to make sure I was well informed on what needed to be done ... Would definitely use servpro in the future when I have any mold, water, or cleaning needs!
Thank you very much, Amanda.You are the best you work there.20 years.And thank you very much, sirpro, for your help and filing.My rental claim around insurance claim and thank you very much.You're the best
Randy did a great job last spring (late post, sorry) of assessing our water leaks from multiple sites in 2 adjacent bathrooms. He and his team completely demo’d 2 bathrooms and were able to sufficiently dry out the areas and inspected for mold and wood rot. He respected and worked with me as a landlord ensuring that our tenant was not overly involved but still took their concerns into consideration. I would give the demo process 5 stars. But I would rate the reconstruction lower, so I am giving 4 stars. The reconstruction took an extremely long time (over 3 months) and had multiple errors and lots of miscommunication. However, I did appreciate the owner, Jason, getting involved to make things right. He might need to consider hiring a different crew for reconstruction though.
Amanda come by our office with a bobb head. Was wondering if she had the pillow cases
Dario and his partner did a fantastic job of finishing up the restoration today. They truly did make it "like it never happened." I heartily recommend this organization to anyone.
Randy was great. He was very professional. He was patient while explaining the process and everything that needed to be done. I will definitely recommend Randy for your Servpro needs. Also, Amanda, she was amazing with helping me get her workers in my house and the project completed on our tight deadline.
Amanda revisited our office for specialty clean. She dropped off a bottle head of Tatis Junior. It was great. She has good customer service and she’s gonna revisit us for additional cleaning in the future.
Thank you Amsnda for coming to our office and dropping of this awesome tatis bobblehead! We will definitely use your company in the future!
This company was very prompt and professional