A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of South Washington and Crawford Counties

Our Google Reviews
(479) 318-6774
5.0
(5 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

I am writing this review from an employee perspective. Until recently making a career change, I worked for SERVPRO of Fayetteville Springdale for 3 years & 7 months. First off, my career change was not due to discontent. I felt the pull of getting back in to the field I spent 30 years of my life in. My experience with SERVPRO was nothing short of extraordinary. From the Fields family to management and the office staff, technicians & marketing team - everyone is of high character and work ethic. This is a finely tuned and well run organization. The idea of TAKING CARE OF THE CUSTOMER is more than just an idea or lip service - it is the norm & what is expected on every job. Superior customer service is interwoven in to every aspect of this business. I was proud to wear (and drive) the SERVPRO logo. And I was blessed to work for a Christian lead company who's morning planning meeting is bathed in scripture and prayer. Additionally, I saw first-hand how WATER, FIRE & MOLD CLEAN UP/MITIGATION & RESTORATION is done and done right - the first time. And most recently, COVID-19 cleaning as well. And this aspect of the business starts at the corporate level and is instilled in to each franchise. The restoration business is a science. And SERVPRO of Fayetteville-Springdale, Benton & Carroll Counties and Crawford & South Washington Counties has this science down to an art!

Keith M
Van Buren

Excellent customer service! Dependable and on time!

Toni L.
Springdale

I'm really happy with the work SERVPRO did on my house. They were nice, helpful and got the job done quickly. 

Ben M.
Northwest

I would recommend SERVPRO to anyone needing emergency help. professional, kind and quick!

Mary F.
Northwest

I called SERVPRO after finding mold growing in my basement, and I didn't know what I needed to do I'm thankful they were able to help. They did a great job.

Gary R.
Northwest

The staff at SERVPRO is courteous, polite and helpful throughout the process. 

Judith U.
Farmington

SERVPRO did a great job cleaning my house after we had mold growing in our crawl space. I’d definitely recommend them to get the job done right!

Eddie V.
Northwest

Terry with SERVPRO came out to help me investigate an odor that was coming from my Kitchen floor. His knowledgeable input was very helpful. I would highly recommend their professional services!

Jared H.
Alma

I was pleased with the job SERVPRO did after I had a A/C condensation line break in my kitchen. Thank you for all you did to get us back up and going in our home.

Rob G.
Northwest

About Us

When water, fire, mold, or storm damage impacts your property, knowing who to call matters. SERVPRO of South Washington and Crawford Counties is a locally owned and operated restoration and cleaning company serving Van Buren, Alma, Prairie Grove, and surrounding Western Arkansas communities. We provide residential and commercial restoration services with a rapid 24/7 emergency response, helping property owners recover quickly and confidently after unexpected losses.

We understand the stress and disruption that property damage can cause. From the initial emergency response through final restoration or reconstruction, our team prioritizes clear communication, technical precision, and dependable results. Our goal is simple: to minimize disruption and restore your property to pre-loss condition—“Like it never even happened.”

SERVPRO of South Washington and Crawford Counties specializes in the cleanup and restoration of residential and commercial properties following water, fire, smoke, mold, and storm damage. We are an IICRC Certified Firm, and our technicians receive ongoing training to meet established industry standards. Our work follows applicable IICRC guidelines, OSHA safety practices, EPA recommendations, and state regulatory requirements.

With experienced field teams, dedicated project coordination, and access to large-loss resources through the SERVPRO Disaster Recovery Team®, we are equipped to scale quickly for complex commercial and catastrophic events. Serving our community with professionalism, integrity, and care, SERVPRO of South Washington and Crawford Counties is proud to uphold the trusted SERVPRO name that property owners have relied on since 1967.

David D. Jones
David D. Jones
Owner of SERVPRO of South Washington and Crawford Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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