Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Baldwin County

Our Google Reviews
(251) 928-9625
4.8
(130 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Baldwin County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

If you need them, call SERVPRO of Baldwin Co, they are Great! My Gulf Shores condo got flooded out (water leak above us). I called them on the 3rd of July, and they were there! Granted, getting flooded out and loosing our vacation wasn’t ideal, but James B, Devin, Chris and Mark took great care of us! It would have been much worse without them.

Mike P
Gulf Shores

During a rough week, I discover the AC was leaking. My insurance company recommended we contact SERVPRO, which I promptly did. I've used them before in a completely different state so I had faith they guys would be as good as the ones. They did not let me down. A big shout out goes to James, James B, Kerry, Denise, Tristan and sorry if I missed anyone , for a job well done professionally. I cant say enough good things!

Laura S
Daphne

I had a water issue that flooded a back bedroom. SERVPRO had someone out within an hour and they went to work immediately. They took care to save what they could property wise and answered any question I had. Very professional and helpful! Highly recommend the James and James team!

Alison W
Fairhope

I had a water damage at my home recently. SERVPRO of Baldwin County was there instantly to remove the water and dry my home. They did an excellent job. I could not have asked for better service.

Scarlett W
Fairhope

SERVPRO made a bad situation a lot better. Trisha was very knowledgeable, patient and kind. I enjoyed the James, Lee, and the crew that came out to my home. Thank you, SERVPRO!

Jane G.
Robertsdale

Erica, Andrew, Matthew, Dylan, Lucas, Nick, Tristen, Tyrell, Jake & Matt went above and beyond to help us with the unexpected flooding of our home. The entire team is very professional and communicates with us on a daily basis. We appreciate everything the SERVPRO team has done for us!! Thank you!!

Lisa
Point Clear

I had a water leak and when your guys came on scene they immediately went to work testing and checking things out. They immediately put in equipment for pulling out moisture and drying things up! They sprayed the stuff to stop the growth of bacteria and mold and immediately pulled up the wet flooring and removed my cabinets and stuff! I am impressed with how educated they were on top of their drive to get the work done in a fast timely safe and CLEAN manner! Thanks to James, Nemisis, & Triston my family and I are comforted in the fact everything has been treated and it is safe for us to return back to daily life the best we can as they come and put in a new kitchen and flooring! Thanks you guys so much!!

Victoria
Orange Beach

The owner of property I am renting called SERVPRO to clean and prep a closet and walls that had some exposure to water. They came the 1st day bringing not 1 but a handful of people and quickly got things straight. The entire time they were extremely courteous and displayed real professionalism. Thank you and special shout out to James, Andrew, Virgil and Nick that made renter's experience great.

Sammy
Daphne

Cannot say enough good things about these guys! When our washer majorly flooded our house, they were out to start cleaning within the hour even though there was an active hurricane happening. Andrew, Tristan and team were extremely professional and thorough. Andrew stayed in excellent contact with us throughout the entire process and made the entire ordeal much less stressful. Great guys, great service, 10/10 would recommend!

Haley
Daphne

If you need them, call SERVPRO of Baldwin Co, they are Great! My Gulf Shores condo got flooded out (water leak above us). I called them on the 3rd of July, and they were there! Granted, getting flooded out and loosing our vacation wasn’t ideal, but James B, Devin, Chris and Mark took great care of us! It would have been much worse without them.

Mike P
Gulf Shores

During a rough week, I discover the AC was leaking. My insurance company recommended we contact SERVPRO, which I promptly did. I've used them before in a completely different state so I had faith they guys would be as good as the ones. They did not let me down. A big shout out goes to James, James B, Kerry, Denise, Tristan and sorry if I missed anyone , for a job well done professionally. I cant say enough good things!

Laura S
Daphne

I had a water issue that flooded a back bedroom. SERVPRO had someone out within an hour and they went to work immediately. They took care to save what they could property wise and answered any question I had. Very professional and helpful! Highly recommend the James and James team!

Alison W
Fairhope

I had a water damage at my home recently. SERVPRO of Baldwin County was there instantly to remove the water and dry my home. They did an excellent job. I could not have asked for better service.

Scarlett W
Fairhope

SERVPRO made a bad situation a lot better. Trisha was very knowledgeable, patient and kind. I enjoyed the James, Lee, and the crew that came out to my home. Thank you, SERVPRO!

Jane G.
Robertsdale

Erica, Andrew, Matthew, Dylan, Lucas, Nick, Tristen, Tyrell, Jake & Matt went above and beyond to help us with the unexpected flooding of our home. The entire team is very professional and communicates with us on a daily basis. We appreciate everything the SERVPRO team has done for us!! Thank you!!

Lisa
Point Clear

I had a water leak and when your guys came on scene they immediately went to work testing and checking things out. They immediately put in equipment for pulling out moisture and drying things up! They sprayed the stuff to stop the growth of bacteria and mold and immediately pulled up the wet flooring and removed my cabinets and stuff! I am impressed with how educated they were on top of their drive to get the work done in a fast timely safe and CLEAN manner! Thanks to James, Nemisis, & Triston my family and I are comforted in the fact everything has been treated and it is safe for us to return back to daily life the best we can as they come and put in a new kitchen and flooring! Thanks you guys so much!!

Victoria
Orange Beach

The owner of property I am renting called SERVPRO to clean and prep a closet and walls that had some exposure to water. They came the 1st day bringing not 1 but a handful of people and quickly got things straight. The entire time they were extremely courteous and displayed real professionalism. Thank you and special shout out to James, Andrew, Virgil and Nick that made renter's experience great.

Sammy
Daphne

Cannot say enough good things about these guys! When our washer majorly flooded our house, they were out to start cleaning within the hour even though there was an active hurricane happening. Andrew, Tristan and team were extremely professional and thorough. Andrew stayed in excellent contact with us throughout the entire process and made the entire ordeal much less stressful. Great guys, great service, 10/10 would recommend!

Haley
Daphne

About Us

Our History

Since 2004, SERVPRO of Baldwin County has been helping the people of South Alabama and neighboring communities. Owners Jody and Melinda Bruscato have been with SERVPRO since 2007, and with SERVPRO of Baldwin County since 2016. More than 2,000 customers have called upon us to restore their properties over the past year. We understand the stress and worry that comes with a fire or water damage, and the disruption it causes to your life and home/business. Our team specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Baldwin County can also mitigate mold and mildew from your home or business to make it look "Like it never even happened."

Committed to Our Community

We are invested in the future of our community and our customers’ needs. As we’ve grown, our mission has never changed. We serve the people, the businesses and organizations of Baldwin County that help make our community great. We help organizations such as American Red Cross and are dedicated to sponsoring with The Miracle League of Coastal Alabama, as well as being members of Coastal Alabama Business Chamber, Central Baldwin Chamber of Commerce, Eastern Shore Chamber of Commerce, North Baldwin Chamber of Commerce, South Baldwin Chamber of Commerce, CAI, and Alabama Gulf Coast Community Association Organization.

Our Trained Employees

Our team (See our employees here) draws on decades of experience in property restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property.

Why SERVPRO?

Our motto is “Like it never even happened.”  We offer the highest possible standard of professionalism in the restoration, cleanup and mitigation of your home or business and have gained the reputation as the premier water, fire and mold remediation service in Baldwin County.

If you would like to schedule service for your home or business, please call today at 251-928-9625

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Paul Joseph & Melinda P. Bruscato
Paul Joseph & Melinda P. Bruscato
Owners of SERVPRO of Baldwin County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.