SERVPRO of Northeast Waukesha County Commercial Services

We were impressed with the whole overall process and the response system.  Our project manager kept me up-to-date on all processes.

It is with great pleasure that I submit this letter of recommendation on behalf of SERVPRO of Milwaukee North.  I have worked with their company on many restoration projects, big and small.  I have found them to have great response time and impeccable customer services, they are extremely efficient in remediation services and emergency response.  They always provide proper equipment and workforce to complete the job efficiently and in a timely manner.  They do a great job communicating progress while the team works to complete the job with minimal interruptions to daily business operations.  SERVPRO serves 70 Bon-Ton Corp stores throughout Wisconsin and Illinois region.  SERVPRO services Bon-Ton in many different aspects such as mold remediation, water damage, building floods, raw sewage and wind damage clean-up.  It gives me peace of mind to know when I call any and all the stores will be taken care of from the start of the project to the end without any concerns.  Their fees and rates are very competitive and reasonable.  

Please consider SERVPRO of Milwaukee North for all of your restoration and remediation needs.

It is my pleasure to recommend the services of SERVPRO to you.  On May 7, 2016 we experienced breakage of an underground water line in our warehouse operations.  Shortly thereafter our Tenant operated warehouse was completely flooded with water and debris.  

SERVPRO was directed to help with clean-up operations.  The SERVPRO team, responded quickly and thoroughly restored our warehouse to its original condition within a matter of days.  Communication throughout the clean-up process was very good with daily progress reports from the crew.  They were very professional throughout the entire emergency clean-up process.

I would wholeheartedly recommend SERVPRO to anyone with a similar need.

Great outfit, would recommend them to anyone.

I was pleased that SERVPRO had great customer satisfaction.  There were a few instances when the project didn't go as planned (drywall had dimples and paint didn't cover well), but in each instance, SERVPRO made sure to make things right, even if it meant more resources and time and they even found a way to match an existing ceiling texture that was tricky!  SERVPRO employees were always kind and courteous.

Everything was cleaned up and it looks great!

On July 12, 2017 our business and community experienced a record breaking flood courtesy of two rivers that bisect Burlington, WI.  Being only one block from the rivers confluence, our building took on nearly two feet of water before the rivers receded.  Working from a different location, I phoned SERVPRO to learn from them what I needed to do next.  With their experience they were able to guide me through the process of what they would do, when they would do it and gave me what turned out to be a very accurate estimate of when their multi-person crew would be able to complete all the clean-up work.  Given the shape the building was in after the water receded, it was a lot to accomplish in a very short period of time.  Our business was closed for only 4 days.  Each day I met with the job manager and together we reviewed progress and priorities for the next day based on our needs - not theirs.  I cannot say enough about how professional, courteous and cooperative every person on the SERVPRO work crew was throughout the entire process.  I would certainly recommend SERVPRO to others impacted by a flooding tragedy.  It was quite evident that they had been through something like this many times given the speed and efficiency in their work and in how rapidly they were able to get our building clean, dry and ready for reconstruction.

Awesome staff!  Workman explained everything and was very friendly.