SERVPRO of University Place / Lakewood West

Our hotel had major water damage in 3 rooms. Jason and his team immediately jumped in and handled the problem with no disruption to my guests. Jason was professional and was always available by phone. He made sure I was up to date on the time frame and process. The team was awesome as well. What a well run company!

Ten stars to this company! We had a leak from one of the upper floors in our Bldg. Naturally this occurred at midnight Lloyd and his wonderful team showed up and quickly took control of the situation, installing removable equipment to dry the floors and bathroom walls Our carpet was badly stained by the leak but after everything had dried the crew showed up and steamed cleaned the carpeting. The stains are gone I wouldn't hesitate to call SERVPRO, in particular Lloyd, again. He and his team are responsive, professional, courteous and competent. I highly recommend.

The technicians were prompt on arrival and professional on appearance and communication. I would definitely call on SERVPRO of University Place/Lakewood again, if needed. The office staff made me feel that they were concerned about my problem and wanted to get someone out ASAP. The technicians were a joy to work with.

SERVPRO of University Place/Lakewood West was a great help with getting everything done! We really appreciated their patience and understanding when dealing with the insurance company. 

The SERVPRO of University Place staff is amazing. They are always super friendly and professional. We appreciate the time and effort they spent to check in with us. 

Great, caring, professional service. Outstanding, prompt, exacting customer care. Would recommend anytime.

Our home had a water leak from our water heater while we were gone on a family vacation over spring break. I called late at night, got someone on the phone asap and they were on site that night to start cleaning up. They did a great job, kept me in the loop daily since I was away, and dealt with my insurance to ensure everything was covered. I highly recommend these guys!!

Jason, LaTonya, and Nick were so helpful, kind, efficient, and they got my basement cleaned quickly. They worked with my landlady to secure payment, and they were available in under a week to help me with a job the former contractor had left undone for months. I was really impressed with their quality of work, and I highly recommend their services. Thanks y’all! It was such a pleasure to meet you!

I called SERVPRO of Tacoma after extensive smoke damage made my house uninhabitable. Jason came over right away and immediately won my confidence with his understanding of the situation and plan of action. He worked with my insurance company and put his team to work. Latonya managed the project in the house with a degree of care and attention (for me and my belongings) that reassured me, everyday, that this disaster was being handled in the best possible way. She was extremely thorough, professional and personable. I can’t recommend them highly enough.

Our hotel had major water damage in 3 rooms. Jason and his team immediately jumped in and handled the problem with no disruption to my guests. Jason was professional and was always available by phone. He made sure I was up to date on the time frame and process. The team was awesome as well. What a well run company!

Ten stars to this company! We had a leak from one of the upper floors in our Bldg. Naturally this occurred at midnight Lloyd and his wonderful team showed up and quickly took control of the situation, installing removable equipment to dry the floors and bathroom walls Our carpet was badly stained by the leak but after everything had dried the crew showed up and steamed cleaned the carpeting. The stains are gone I wouldn't hesitate to call SERVPRO, in particular Lloyd, again. He and his team are responsive, professional, courteous and competent. I highly recommend.