Fire Damage Restoration Services

24/7 Emergency Fire Service

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Fire Cleanup
  • Highly-Trained Fire Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Grayson, Carroll and Wythe Counties
Our Google Reviews
(276) 779-4200
5.0
(14 reviews)

Your Local Fire Restoration Company

A fire can turn your life upside down in an instant, leaving behind smoke, soot, water, and structural damage that may feel overwhelming. At SERVPRO of Grayson, Carroll, and Wythe Counties, we provide professional fire damage restoration services for homes and businesses throughout Wytheville, Galax, Hillsville, Independence, and nearby communities.

Our IICRC-certified technicians are trained to handle every aspect of fire recovery. We carefully clean soot from walls, ceilings, and belongings, remove stubborn smoke odors, and repair fire-damaged structures. Because water used by firefighters often creates additional challenges, we also provide complete water extraction and drying services to prevent further damage.

We understand that fire damage is not just about property—it’s about restoring your peace of mind. That’s why our team is available 24/7, working closely with property owners and insurance companies to make the process as smooth as possible. When fire disrupts your life, trust SERVPRO of Grayson, Carroll, and Wythe Counties to restore your property “Like it never even happened.”

Residential Fire Damage Restoration

When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.

  • Board-up and roof tarping service
  • Assessment of fire and smoke damage
  • Water removal and drying (if present)
  • Removal of soot and smoke odor
  • Clean all restorable items

Commercial Fire Damage Cleanup and Restoration

When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.

  • Water removal from firefighting efforts
  • Smoke damage and soot removal
  • Commercial cleaning including carpet, upholstery, and window treatments
  • Commercial large loss services

Soot and Odor Inspections

A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.

Board-Up and Roof Tarping Services

If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.

  • Our quality roof tarp service helps protects your property from further damage
  • Our board-up services help to secure your property from weather, animals, and illegal entry

Odor Removal

When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.  

  • Mold smell removal 
  • Fire smoke odor removal 
  • Cigarette and cigar smoke removal 
  • Pet odors and more 

Packout and Contents Restoration

A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Grayson, Carroll and Wythe Counties is here to help protect and restore your belongings.

We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.

What our
customers are saying

Had a bathroom renovation with another contractor to wrong. They came in, diagnosed the issues, remediated the mold, demoed everything out, worked with insurance and rebuilt our bathroom back better than before!

Charmaine Edwards

SERVPRO did a great job restoring a wall in my house that had water damage. They showed up when they said they would, and called if any delays occurred. The crew was professional, and the supervisor I spoke with the most, Cameron, was friendly and knowledgeable. 10/10 will call them for repairs again if the need ever arises.

Jamie Helbert

Neighbor decided to move a car with a lawn mower and lost it rolled thru a wall and into the bathroom of my house in speedwell Va. From day one contacting them I could not ask for a better group of people to work with. From the foreman to the workers to the owner everyone was top notch. Work done in a very quick timely manner and quality to match. Thank you for the professionalism and a job well done from start to finish.

Vincent Rakes

Carlos and Alex have been working at my house for several days. They are extremely friendly. They have done exceptional work, and had no problem answering any of my questions along the way. If I ever need work done again, I will definitely be requesting these two.

Susie Dunn

Thanks to Servpro my home was restored faster than I expected, and the results were excellent. I would definitely recommend them to anyone needing restoration services—they truly go above and beyond.

Ryan Yates

The guys that did the carpentry work were beyond excellent, very professional and courteous. Their skill and work ethic was the best I have ever experienced. These men, Carl Campbell, Chris Campbell and Chris Matthews will definitely be my go to guys for anything in the future that requires it to be done right the first time and a superior skill level. I can highly recommend them to anyone who desires quality work from knowledgeable, hard working and professional Carpenters.

Mitch Crawford

Extremely satisfied not only with the experience but the service and expertise that came from this Servpro team. They were super fast in getting the lead guy to call back and schedule an appointment to come assess the situation for us which was a structure fire. Next day service at its finest. Thank you Cameron. The team that came to clean, sanitize, air scrub, take the appliances that caught on fire, clean the hvac unit, and take our children’s clothes/toys to clean/sanitize were amazing. We greatly appreciate and encourage others to utilize this service if all possible. Thank you for being super fast and extremely thorough. Cameron Truban,Chella Hernandez,Maria Delgado and Hermina Rangel. You guys are an amazing team and we pray we don’t have anything like this to happen again but if we do. We definitely know who to call, not Ghostbusters” either, the name is Servpro. Thank you again. The Stuart family.

Zachary Stuart

So Angie from Mt Airy office of Servpro did a wonderful job when she came to our home. She explained what could be done in way easy to understand. I felt very confident in her and the crew she would bring. She was great. Thanks Angie.

Sharon LaCombe

Fast response time, great communication throughout the process!

Kara Beth Kirk

About Us

SERVPRO of Grayson, Carroll and Wythe Counties

SERVPRO of Grayson, Carroll and Wythe Counties is a veteran-owned restoration and construction company proudly serving the local community. With a foundation built on service, quality, and community, our mission is to provide expert assistance when you need it most. We specialize in water, fire, mold, and storm damage restoration, offering 24/7 emergency response and complete solutions—from initial cleanup to the final rebuild.

As a licensed NASCLA General Building Contractor and an IICRC Certified Firm, our highly trained team is committed to making it “Like it never even happened.” Through continuous training and industry certification, our staff is equipped with the knowledge and skill to handle any size disaster. With access to SERVPRO’s nationwide network of qualified franchises, no damage is too large or too small.

Our owner, James Gosnell, brings years of experience in property restoration and commercial construction as the driving force behind our mission. A United States Marine Corps veteran, James served in two overseas deployments before earning his Bachelor of Finance from the University of South Alabama. Prior to opening this franchise, he managed large-scale commercial flooring projects across Florida and North Carolina, building expertise in complex and fast-moving construction environments. His leadership, discipline, and deep industry knowledge ensure that SERVPRO of Grayson, Carroll and Wythe Counties consistently delivers results that exceed expectations.

We are also dedicated to our community—training and developing local employees, fostering meaningful careers, and building a stronger future for the families and businesses we serve.

Since 1967, SERVPRO has been the cleaning and restoration brand that homeowners and businesses trust nationwide. At SERVPRO of Grayson, Carroll and Wythe Counties, we’re proud to carry that tradition forward here in Southwest Virginia.

If you would like to schedule service for your home or business, please call today!

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James A. Gosnell

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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