Emergency Water Extraction & Structural Drying Services

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SERVPRO of Grayson, Carroll and Wythe Counties
Our Google Reviews
(276) 779-4200
5.0
(14 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
14 Reviews
5.0
Leave Us A Review
Charmaine Edwards
5 months ago

Had a bathroom renovation with another contractor to wrong. They came in, diagnosed the issues, remediated the mold, demoed everything out, worked with insurance and rebuilt our bathroom back better than before!

Jamie Helbert
5 months ago

SERVPRO did a great job restoring a wall in my house that had water damage. They showed up when they said they would, and called if any delays occurred. The crew was professional, and the supervisor I spoke with the most, Cameron, was friendly and knowledgeable. 10/10 will call them for repairs again if the need ever arises.

Vincent Rakes
5 months ago

Neighbor decided to move a car with a lawn mower and lost it rolled thru a wall and into the bathroom of my house in speedwell Va. From day one contacting them I could not ask for a better group of people to work with. From the foreman to the workers to the owner everyone was top notch. Work done in a very quick timely manner and quality to match. Thank you for the professionalism and a job well done from start to finish.

Susie Dunn
5 months ago

Carlos and Alex have been working at my house for several days. They are extremely friendly. They have done exceptional work, and had no problem answering any of my questions along the way. If I ever need work done again, I will definitely be requesting these two.

Ryan Yates
7 months ago

Thanks to Servpro my home was restored faster than I expected, and the results were excellent. I would definitely recommend them to anyone needing restoration services—they truly go above and beyond.

Mitch Crawford
8 months ago

The guys that did the carpentry work were beyond excellent, very professional and courteous. Their skill and work ethic was the best I have ever experienced. These men, Carl Campbell, Chris Campbell and Chris Matthews will definitely be my go to guys for anything in the future that requires it to be done right the first time and a superior skill level. I can highly recommend them to anyone who desires quality work from knowledgeable, hard working and professional Carpenters.

Zachary Stuart
9 months ago

Extremely satisfied not only with the experience but the service and expertise that came from this Servpro team. They were super fast in getting the lead guy to call back and schedule an appointment to come assess the situation for us which was a structure fire. Next day service at its finest. Thank you Cameron. The team that came to clean, sanitize, air scrub, take the appliances that caught on fire, clean the hvac unit, and take our children’s clothes/toys to clean/sanitize were amazing. We greatly appreciate and encourage others to utilize this service if all possible. Thank you for being super fast and extremely thorough. Cameron Truban,Chella Hernandez,Maria Delgado and Hermina Rangel. You guys are an amazing team and we pray we don’t have anything like this to happen again but if we do. We definitely know who to call, not Ghostbusters” either, the name is Servpro. Thank you again. The Stuart family.

Sharon LaCombe
9 months ago

So Angie from Mt Airy office of Servpro did a wonderful job when she came to our home. She explained what could be done in way easy to understand. I felt very confident in her and the crew she would bring. She was great. Thanks Angie.

Kara Beth Kirk
10 months ago

Fast response time, great communication throughout the process!

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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