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Lisa R. Mongan, William Quinn Mongan II, Kayla Henson

Meet Our Team

All it takes is one call to SERVPRO of Botetourt, Alleghany Counties and Lexington City. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

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SERVPRO of Botetourt, Alleghany Counties and Lexington City
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Meet our Team. Here to Help 24/7
  • SERVPRO Team, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    SERVPRO Team

    Team Mongan

  • Kari Bott, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Kari Bott

    Team member since 2022

  • Deidre Brewer, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Deidre Brewer

    Team Member since 2026

  • Matt Buttel, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Matt Buttel

    Team member since 2024

  • Cindy Campbell, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Cindy Campbell

    Team member since 2016

  • Matt Collins , team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Matt Collins

    Matt Collins is our Senior Restoration Supervisor. He has several years of experience and has the following certifications: Water Damager Restoration-WTR, Fire & Smoke Restoration, and Odor Control. He is IICRC Certified and has continuing education credits in Cleaning and Restoration.

  • Chataun Courts , team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Chataun Courts

    Team Member since 2026

  • Chris Dangerfield, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Chris Dangerfield

    Team Member since 2026

  • Allison Davis, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Allison Davis

    Team member since 2021

  • Josh Davis , team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Josh Davis

    Team Member since 2025

  • Josh Dodson, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Josh Dodson

    Team member since 2024

  • Lucas Dodson, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Lucas Dodson

    Team member since 2024

  • Michelle Edwards , team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Michelle Edwards

    Team Member since 2023

  • Stephen Franklin, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Stephen Franklin

    Team member since 2024

  • Clark Goodman, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Clark Goodman

    Team member since 2014

  • Shelby Greer, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Shelby Greer

    Team member since 2017

  • Erin Griffin, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Erin Griffin

    Team member since 2026

  • Alex Gustus, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Alex Gustus

    Team Member since 2025

  • Kayla Henson, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Kayla Henson

    Kayla Henson is Co-Owner here at SERVPRO of Roanoke. She first started with our team in 2010 routing for our marketing team while she attended college. After graduating from Radford in 2014, Kayla came on as our HR Manager, and then later added Marketing Manager to that title and most recently Co-Owner. She is our go-to lady around the office, and she is always willing to lend a helping hand!

  • Andrea Hickenbotham, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Andrea Hickenbotham

    Team Member since 2026

  • Joey Hite , team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Joey Hite

    Team member since 2025

  • Mike Hodges , team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Mike Hodges

    Team member since 2025

  • Dakota Jones, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Dakota Jones

    Team member since 2014

  • Tami Kimberlin, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Tami Kimberlin

    Tami started with us back in 2015, and she is one of our Job File Coordinator here at SERVPRO of Roanoke. Tami is ECTP crew, water, fire, and carpet & upholstery certified, as well as ICRC water certified, making her a true asset to our office team. Tami helps with coordinating current and upcoming jobs, as well as communicates with our customers on a daily basis!

  • Bill Lester , team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Bill Lester

    Team member since 2021

  • Cameka Manns, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Cameka Manns

    Team Member since 2020

  • Aaron Martin, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Aaron Martin

    Team member since 2022

  • Quinn Mongan ll, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Quinn Mongan ll

    Meet our Co Owner Quinn Mongan II. Quinn is a second generation owner and has been pivotal in its continued success. He has helped to manager our Reconstruction Team and most recently our Fire Production Team.

  • Zach Muchler , team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Zach Muchler

    Team member since 2024

  • Jason Poff, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Jason Poff

    Team member since 2024

  • Brad Potter, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Brad Potter

    Team Member since 2026

  • Stephanie Potter, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Stephanie Potter

    Marking team member since 2026

  • Ashley Radford , team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Ashley Radford

    Team member since 2026

  • Margaret Ragland, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Margaret Ragland

    Team member since 2026

  • Nastasha Ramirez, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Nastasha Ramirez

    Team member since 2020

  • German Resendiz, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    German Resendiz

    Team member since 2019

  • Dustin Riggins, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Dustin Riggins

    Team member since 2022

  • Maria Riveria, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Maria Riveria

    Team member since 2021

  • Ivana Savany , team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Ivana Savany

    Team member since 2026

  • Sean Seifert, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Sean Seifert

    Team Member since 2025

  • Casey Speck, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Casey Speck

    Team member since 2025

  • Matt Sprague , team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Matt Sprague

    Team member since 2026

  • Andrew Stark, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Andrew Stark

    Team Member since 2024

  • Andrew Thomas, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Andrew Thomas

    Team member since 2023

  • Manuel Torres , team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Manuel Torres

    Team Member since 2020

  • Derrick Turnstall, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Derrick Turnstall

    Team Member since 2025

  • Stephanie Vargas, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Stephanie Vargas

    Team member since 2022

  • Julie Vest, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Julie Vest

    Team member since 2018

  • Ryan Ward, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Ryan Ward

    Team member since 2025

  • Daniel Walenski, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Daniel Walenski

    Team member since 2018

  • Julie Wilburn, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Julie Wilburn

    Team Member since 2009; Julie is our Office Manager here at SERVPRO of Roanoke. She is in charge of all office operations and she is the storm team coordinator in the event that disaster strikes our area. Julie previously worked in the insurance industry and is IICRC Water, Fire & Smoke Restoration, Odor Control certified, as well as ECTP certified in crew, water, and fire! Julie is the first one in the office and usually the last one to leave…Needless to say, she has been a great asset to SERVPRO.

  • Morgan Wilburn, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Morgan Wilburn

    Team member since 2013

  • Shawn Willis, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Shawn Willis

    Team member since 2019

  • Brayden Woodie , team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Brayden Woodie

    Team Member since 2026

  • Robert Yates, team member at SERVPRO of Botetourt, Alleghany Counties and Lexington City

    Robert Yates

    Team member since 2014

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About Us

SERVPRO of Botetourt, Alleghany Counties and Lexington City understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Botetourt, Alleghany Counties and Lexington City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Botetourt, Alleghany Counties and Lexington City can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Botetourt, Alleghany Counties and Lexington City.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

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Lisa R. Mongan, William Quinn Mongan II, Kayla Henson

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©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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