Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Richmond, Rosenberg

Our Google Reviews
(281) 342-5326
4.6
(55 reviews)

Service Areas

Richmond, TX | Rosenberg, TX | Needville, TX | Beasley, TX | Booth, TX | Fulshear, TX | Fairchilds, TX | Kendleton, TX | Orchard, TX | Simonton, TX | Tavener, TX

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Richmond, Rosenberg we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

My two story home was completely flooded due to a pipe burst while we were out of town. SERVPRO arrived on the first day and worked late into the night to minimize the damage to our home. Good job SERVPRO and thanks again for all your work.

Gina S.
Katy

The customer service throughout this has been extraordinary. Beginning with the on call staff member at 1 a.m. on Friday night. The team all around was courteous, and we would highly recommend SERVPRO to anyone in need of their services. 

Sarah & Danny R.
Richmond

Amanda with SERVPRO is amazing. She took great care of me during the difficult times of Harvey.

Paul S
Fulshear

I was very satisfied with the work SERVPRO did on our home! We were devastated  by the damages and didn't know where to turn until we were referred to them by a friend.  Very thankful!

James
Houston

I'm very impressed with the quality of equipment SERVPRO used. I would recommend them to anyone in need of their services.

Jim P
Bay City

SERVPRO made a bad experience quite pleasant. I was most satisfied with the professionalism,courtesy, and responsiveness.

Cheval
Sugar Land

It was always clear that the personnel were knowledgeable about dealing with our problem, and thorough in checking to be sure all moisture had been dried from our sheetrock. I would recommend this firm to any friend who might experience a similar disaster. You were exceptional!

Jim
Houston

I can not say enough about the great work that SERVPRO did in my home. From the totally helpless feeling 2:30 p.m to a complete cleanup and fans blowing at 8:30 p.m was remarkable. I would certainly call them again (hope I never need to) in a heartbeat. Like they advertise "Like It Never Even Happened"

Kay
Sugar Land

SERVPRO was very accommodating in rescheduling around our work schedules. The staff always provided excellent customer service and was a pleasure to deal with.

Kerry
Katy

My two story home was completely flooded due to a pipe burst while we were out of town. SERVPRO arrived on the first day and worked late into the night to minimize the damage to our home. Good job SERVPRO and thanks again for all your work.

Gina S.
Katy

The customer service throughout this has been extraordinary. Beginning with the on call staff member at 1 a.m. on Friday night. The team all around was courteous, and we would highly recommend SERVPRO to anyone in need of their services. 

Sarah & Danny R.
Richmond

Amanda with SERVPRO is amazing. She took great care of me during the difficult times of Harvey.

Paul S
Fulshear

I was very satisfied with the work SERVPRO did on our home! We were devastated  by the damages and didn't know where to turn until we were referred to them by a friend.  Very thankful!

James
Houston

I'm very impressed with the quality of equipment SERVPRO used. I would recommend them to anyone in need of their services.

Jim P
Bay City

SERVPRO made a bad experience quite pleasant. I was most satisfied with the professionalism,courtesy, and responsiveness.

Cheval
Sugar Land

It was always clear that the personnel were knowledgeable about dealing with our problem, and thorough in checking to be sure all moisture had been dried from our sheetrock. I would recommend this firm to any friend who might experience a similar disaster. You were exceptional!

Jim
Houston

I can not say enough about the great work that SERVPRO did in my home. From the totally helpless feeling 2:30 p.m to a complete cleanup and fans blowing at 8:30 p.m was remarkable. I would certainly call them again (hope I never need to) in a heartbeat. Like they advertise "Like It Never Even Happened"

Kay
Sugar Land

SERVPRO was very accommodating in rescheduling around our work schedules. The staff always provided excellent customer service and was a pleasure to deal with.

Kerry
Katy

About Us

About SERVPRO of Richmond, Rosenberg

At SERVPRO of Richmond, Rosenberg, we're not just in the business of restoration; we're in the business of restoring peace of mind. Founded in August 2023, SERVPRO of Richmond, Rosenberg is the latest addition to our family-owned franchise network, dedicated to serving the Richmond/Rosenberg community and surrounding areas with unparalleled restoration and cleaning services.

Meet the Owner

Kristina Norlander, a proud graduate of Aggie Class of '91, embarked on her journey with SERVPRO through a twist of fate. With a background rooted in the insurance industry, Kristina recognized the pressing need for reliable and compassionate restoration services. In 2005, she took the leap into entrepreneurship by acquiring her first SERVPRO franchise, SERVPRO of Bellaire, alongside her husband. Since then, Kristina's commitment to community support and customer satisfaction has driven the expansion of her franchise network, including the acquisition of SERVPRO of Galveston Island / Lake Jackson, SERVPRO of Fulshear, SERVPRO of Richmond/Rosenberg and SERVPRO of Sienna Plantation/Needville.

With over 19 years of hands-on experience in the restoration industry, Kristina brings a wealth of expertise in water damage, fire damage, mold remediation, and professional cleaning services. Her dedication to excellence has not only earned the trust of countless customers but also positioned her as a trailblazer in licensed mold remediation. Kristina's vision for SERVPRO of Richmond, Rosenberg is rooted in providing unparalleled customer service, guiding her team to deliver exceptional support and restoration solutions during life's most challenging moments.

Our Commitment

At SERVPRO of SERVPRO of Richmond, Rosenberg, our mission is clear: to provide compassionate support and expert restoration services that exceed expectations. We understand that property damage can be overwhelming, which is why we strive to alleviate stress and restore normalcy as efficiently as possible. With a team of over 35 dedicated professionals, we stand ready to assist our community in times of need, offering timely responses and personalized solutions tailored to each unique situation.

Join Our Journey

As our business continues to thrive, we remain committed to growth and excellence. With ongoing recruitment efforts and a dedication to continuous improvement, we invite passionate individuals to join our team and make a difference in the lives of others. At SERVPRO of Richmond, Rosenberg, every member plays a vital role in our shared mission to restore hope and rebuild communities, one property at a time.

Kristina & Tom Norlander
Kristina & Tom Norlander
Owners of SERVPRO of Richmond, Rosenberg

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.