A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Northwest Dallas

Our Google Reviews
(214) 361-7887
4.7
(86 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

Brent and his team are amazing! Brent answered all of my questions. I was blown away by the level of customer service I was given. The staff was incredibly attentive and made sure all my needs were met. Brent and SERVPRO are the best.

   

 

Marci Terrill
Dallas

I was so frustrated trying to get all of the mold out of my bathroom shower. After a call to SERVPRO I am not frustrated anymore. 

Terry G.
Dallas

Great team to have work in your home. Everyone was polite and professional. 

Lisa M.
Dallas

After a previous company failed to remove all of the water from my flooded bathroom I called SERVPRO. My skepticism was quickly gone after meeting the water removal crew and seeing how prepared they were to help me. 

Ryan R.
Dallas

SERVPRO has won my service any time I have a water damage emergency. They arrived quickly and removed all of the water from my kitchen. 

Henry T.
Dallas

Very pleased with the service from SERVPRO. They were able to remove all of the mold from my bathroom shower. 

Kelly T.
Dallas

My darling son “accidentally” overflowed the toilet and did not tell us. Two days later when I went into the bathroom, I was in for a terrible surprise. It smelled, the floor was soft, and basically, it was a mess. I really appreciate your crew coming out the same day to assess the situation and start the repair process. Great job.

Emily D.
Dallas

Aaron was wonderful to work with on our clean out and deep clean condo project. True team was on time and we are satisfied with the work. Aaron was understanding to all our requests and the sensibility of our situation.

   

 

Gwen Thomason
Dallas

Shout out to Jacob Lewis for doing a superb job at my mother's house, he and his crew were very efficient at packing out so she can get back to normal asap. Thank you Jacob for a wonderful job.

ELGIN BRAGGS
Dallas

About Us

When water, fire, smoke, or mold damages your home or business anywhere in Northwest Dallas, SERVPRO of Northwest Dallas responds 24 hours a day, seven days a week, every day of the year. We serve Northwest Dallas and the area around Bachman Lake and Dallas Love Field, from the midcentury neighborhoods off Marsh Lane to the apartment communities near the lake and the commercial corridors along Webb Chapel Road and Walnut Hill Lane. Our certified local crews know this market, a dense, established slice of Dallas County where midcentury homes, apartment communities, and retail strips line the major corridors, and they know how fast North Texas weather, from the spring storms that drop large hail and spin up tornadoes to the hard winter freezes that burst pipes, can damage a property.

We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and hail damage recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.

What sets SERVPRO of Northwest Dallas apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.

As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like the February 2021 winter storm, when ruptured pipes flooded homes and businesses across the Dallas-Fort Worth area in a single week, or the severe spring hailstorms and tornadoes that move through Dallas County most years. From an office near Dallas Love Field to a family home near Bachman Lake, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.®

Derek D. & Gabrielle G. Shaw
Derek D. & Gabrielle G. Shaw
Owners of SERVPRO of Northwest Dallas

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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