Juan & Alison Zelaya
Juan & Alison Zelaya
Owners of SERVPRO of North Garland

Meet Our Team

All it takes is one call to SERVPRO of North Garland. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of North Garland
Our Google Reviews
(972) 496-2441
4.9
(35 reviews)
Meet our Team. Here to Help 24/7
  • Jose Guerrero, team member at SERVPRO of North Garland

    Jose Guerrero

    Jose is a Construction Estimator who plays a critical role in providing accurate & competitive cost estimates. He also aides in effective project planning and decision-making! He is professional and compassionate and takes excellent care of customers.

  • Ajay Mistry, team member at SERVPRO of North Garland

    Ajay Mistry

    As our Reconstruction Project Manager, Ajay is responsible for overseeing and coordinating all aspects of a project. His role is crucial in successfully executing and completing reconstruction projects. We appreciate his professionalism!

  • Aaron Smith, team member at SERVPRO of North Garland

    Aaron Smith

    Aaron is a Construction Estimator. His in depth knowledge of both Restoration and construction needs has made him a valuable asset to the team. He is professional and compassionate and takes excellent care of customers.

  • Doris Williams, team member at SERVPRO of North Garland

    Doris Williams

    Doris is our newest Production Manager but she brings 5+ years of restoration experience to the team. She is very detail oriented and understands the importance of good communication. She is IICRC Certified in Water Damage and Restoration as well as Fire & Smoke Damage and Restoration and is OSHA 30 certified.

  • Mindi Parker, team member at SERVPRO of North Garland

    Mindi Parker

    Mindi Parker is a Production Manager and is responsible for managing the restoration projects. She is a great leader in the office and out in the field. Our technicians and our customers love working with Mindi.

  • Rhonda Lesman, team member at SERVPRO of North Garland

    Rhonda Lesman

    Rhonda is the Job File Coordinator at SERVPRO of North Garland. Rhonda provides excellent customer service for all of our customers, but she is also responsible for sending out e-mails and correspondence, and helping our team in meeting important deadlines. She also prepares estimates. Rhonda is certified through the IICRC in (WRT) Water Damage Restoration.

  • Skylar LaBounty, team member at SERVPRO of North Garland

    Skylar LaBounty

    Skylar joined us as a Crew Chief with 10 years of work experience in the restoration industry. He enjoys working with his hands and his extensive knowledge of all things mitigation has been essential in making sure all projects run smoothly.

  • Guillermo "Memo" Villafana, team member at SERVPRO of North Garland

    Guillermo "Memo" Villafana

    Guillermo has been working with us since 2019 and was promoted to Crew Chief because of the quality of his work. He is a certified Water Damage Restoration Technician with great attention to detail and customers appreciate his calm leadership on-site.

  • Melissa Olivera, team member at SERVPRO of North Garland

    Melissa Olivera

    Melissa is a Job File Coordinator with an eye for detail and a passion for customer satisfaction. She helps with estimates and timeline management and always has a smile on her face when you visit the office.

  • Jorge Ramirez, team member at SERVPRO of North Garland

    Jorge Ramirez

    We're happy to welcome Jorge back to our SERVPRO family, he was with us a few years ago. He is a Crew Chief with loads of experience on the Restoration side so getting reacquainted with the work flow took him no time at all. Jorge is friendly, and enjoys listening to music to motivate him throughout the work day.

  • Francisco Velazquez, team member at SERVPRO of North Garland

    Francisco Velazquez

    Francisco is one of our Restoration Technicians with a great work ethic. He works primarily in Contents, but is always willing to lend a helping hand wherever needed. His coworkers enjoy his polite helpful nature.

  • Willie Vonner, team member at SERVPRO of North Garland

    Willie Vonner

    Willie is our newest Restoration Technician, but he has been affiliated with SERVPRO for some time. Our crew chiefs appreciate having Willie on their team because of his good natured attitude and his strong work ethic.

  • Byron Patterson, team member at SERVPRO of North Garland

    Byron Patterson

    Byron recently re-joined us as a Crew-Chief. He is hard-working, eager to learn, and ready to provide assistance whenever his crewmates need it. You can expect a job well done when Byron is on your team.

  • Jose Luis Lopez, team member at SERVPRO of North Garland

    Jose Luis Lopez

    Jose Luis is known for being a hard-working Technician. His kind nature and industriousness make him a pleasure to crewmates and Crew-Chiefs.

  • Patricia Escobar, team member at SERVPRO of North Garland

    Patricia Escobar

    "Patty," as she is affectionately called, has been an invaluable resource as a Crew-Chief in Contents. She is known for providing guidance and support to her crew members as well as addressing challenges that arise during restoration projects.

  • Maria Escobar, team member at SERVPRO of North Garland

    Maria Escobar

    As a Crew-Chief in our Contents department, Maria makes sure that her crew stays on task in restoring and cleaning items damaged by various incidents. You can find her working closely with her technicians, ensuring a job well done!

  • Vicente Sanchez, team member at SERVPRO of North Garland

    Vicente Sanchez

    Vicente is our newest Technician. We appreciate his dependable and resourceful character, and cannot wait to see how he grows here at SERVPRO!

  • Elmer "Saul" Parada, team member at SERVPRO of North Garland

    Elmer "Saul" Parada

    Saul is a Water Technician who is a team player! You can often hear him asking what other tasks need to be completed before he heads out for the day. Welcome to the team, Saul!


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What our
customers are saying

Great experience with the roof patch, quick and did a great job. Everything was done neatly, and I’m very satisfied with the service. Would definitely recommend them!

Daisy Alcantar

I Loved The Job That Servpro Did At My Home! Mr,Aaron Smith And The Gang Really Took Care Of Us! They Were Very Professional And They Had Service With A Smile! And We Would Use Them Again Over And Over And Over! Great Job Servpo!

Sylvester Fisher

SERVPRO provided excellent service from beginning to end of their work. From initial water removal, mitigation, tear-out, restoration, remolding, pickup and pack back, and final inspection , every phase was most professional and always courteous and respectful, especially as we stayed in our home during all these phases and processing. Apt our process experts including Jose Guerrero, Mindi Parker, and Memo went out of their way to make this difficult process bearable and the interchange friendly.

Rich Knagg

Had a backup of sewage in my house at 10pm on a Friday. Called the local Servpro which was North Garland and they quickly dispatched Memo and Oswaldo. These guys were fantastic. They sent me a text to give me a heads up of their arrival (which was about an hour after my call). They arrived and used their equipment to asses the full extent of the damage, which was worse than I thought. They explained everything they were going to do before they did it and maintained professionalism and respect through the entire project. I can't recommend this Servpro more during a moment of stress and heartache.

Tim Browne

Great group, excellent service.

coy reynolds

Lived up to their moto, 'like it never even happened'. From the water leak event to the final reconstruction, ServPro of North Garland did a great job keeping me informed and making the problem go away.

Kevin Saye

Jose Guerrero was very helpful and understanding person to work with.I definitely recommend his services to anyone who needs them.Will use his services again in the future.

Abel Lopez

Servpro was very professional and very easy to work with. They were always on time and thorough and their managers and workmen knew what they were doing. We would recommend them.

Jeff Strickland

Servpro did an excellent job on the renovations after an unfortunate pipe leak caused significant damage throughout my kitchen and bedroom. Ajay Mistry was my construction coordinator. He worked with all the contractors and scheduling. This was great to have a single point of contact handling my project. He is respectful, responsive, and was a pleasure to work with. It made the stress of going through this much more bearable.

adils25

About Us

Why SERVPRO of North Garland?

SERVPRO of North Garland understands the stress and worry that comes with fire or water damage and the disruption it causes your home or business. Our goal is to minimize the interruption to your life and quickly make it "Like it never even happened." Our primary focus is you - our customer - and we promise to be faster to any size disaster. Our highly trained technicians provide 24-hour emergency relief service in the event of any restoration or cleaning crisis.

What We Do

SERVPRO of North Garland specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of North Garland can also mitigate mold and mildew from your home or business.

Our People

Our team becomes your team in a time of crisis. Everyone is thoroughly trained, and many have additional IIRC industry certifications as well. Customer service and satisfaction are the #1 priority and our technicians embrace this attitude when attending to a damage site. You can trust our team to take good care of you.

Locally Owned and Operated

Juan and Alison Zelaya are the owners of SERVPRO of North Garland. They both have lived in Dallas for more than 15 years. Our customers can rest assured knowing that SERVPRO of North Garland is locally owned and operated by owners and managers that care about the community. SERVPRO of North Garland strives to set a positive example of how a company should operate in the fire and water damage restoration industry. We value service, honesty, and mutual respect and strive to live these values each day.

Call Us Today if We Can Serve You

If you would like to schedule service for your home or business, please call today.

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Juan & Alison Zelaya
Juan & Alison Zelaya
Owners of SERVPRO of North Garland

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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