Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Greater Waco

Our Google Reviews
(254) 224-5999
4.9
(117 reviews)

Service Areas

Waco, TX | Woodway, TX | Hewitt, TX | China Spring, TX | Beverly Hills, TX | Robinson, TX | Lacy Lakeview, TX | Bellmead, TX

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Greater Waco we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I had water damage from an AC leak in attic. Teddy and crew came in with impressive equipment to detect water and dry the attic/ceiling/walls. They were very professional and friendly. They had great communication throughout the process. I chose them for the ceiling repair, and just like their motto it looks "Like it never even happened." I would definitely use them again and highly recommend their services.

Nancy Bratcher
Waco

I needed an estimate on some water damage. They were here within a couple of hours and arrived exactly when they said they would. They were very professional and honest about the situation. I would definitely call them again if I needed to.

Diana Owens
Lorena

SERVPRO of Waco is amazing. We had a slab pipe bust underneath our house and SERVPRO was sent out. They took such good care of us they made sure they provided us with detailed information about what we should expect, put us in touch with great plumbers and even after they were finished, they were still kind enough to be of help. Teddy is amazing! He is so kind and takes great care of his customers. If in doubt, call SERVPRO. I promise you’ll be happy with the service you receive.

LaToya Jones
Woodway

Responded quickly, very professional and thorough. Would definitely recommend them to friends.

Joshua
China Spring

When we had our water damage, Teddy was here quickly and did a great job.  He kept us informed about the progress and even worked with our adjuster to make sure the job was done properly. Very Thankful for their work and service.

Larry
Hewitt

SERVPRO has provided great service, responding to our water damage with speed and professionalism. Ricky, Ryan, and Lamon were friendly, polite and extremely efficient. Jenifer has been amazing at keeping me informed every step of the way. I can't recommend this company enough!

Terri Cox
China Spring

Teddy and his crew were so quick to come to our rescue after we had some water damage. They did great work and were so friendly. I would absolutely recommend them to my friends and family.

Nicole Reeves
Lorena

Teddy Moore of SERVPRO of Greater Waco was extremely nice & professional, as he taught me some things I didn't know, including carpet cleaning advice, floor replacement options, pricing, & various rates. I was thoroughly impressed & pleased with his knowledge & expertise & would highly recommend him to anyone I know. You can tell from his answers that he knows this business & if he isn’t the one that specializes in something, he definitely has the resources to direct you to a company that does & that’s both admirable & refreshing.

Kimberly Short
Robinson

My water damage occurred over the weekend and they sent someone out the very day I called. They were easy to work with and, while I hope this doesn’t happen again, if it does, I’ll be using them!!

Lisa
Woodway

I had water damage from an AC leak in attic. Teddy and crew came in with impressive equipment to detect water and dry the attic/ceiling/walls. They were very professional and friendly. They had great communication throughout the process. I chose them for the ceiling repair, and just like their motto it looks "Like it never even happened." I would definitely use them again and highly recommend their services.

Nancy Bratcher
Waco

I needed an estimate on some water damage. They were here within a couple of hours and arrived exactly when they said they would. They were very professional and honest about the situation. I would definitely call them again if I needed to.

Diana Owens
Lorena

SERVPRO of Waco is amazing. We had a slab pipe bust underneath our house and SERVPRO was sent out. They took such good care of us they made sure they provided us with detailed information about what we should expect, put us in touch with great plumbers and even after they were finished, they were still kind enough to be of help. Teddy is amazing! He is so kind and takes great care of his customers. If in doubt, call SERVPRO. I promise you’ll be happy with the service you receive.

LaToya Jones
Woodway

Responded quickly, very professional and thorough. Would definitely recommend them to friends.

Joshua
China Spring

When we had our water damage, Teddy was here quickly and did a great job.  He kept us informed about the progress and even worked with our adjuster to make sure the job was done properly. Very Thankful for their work and service.

Larry
Hewitt

SERVPRO has provided great service, responding to our water damage with speed and professionalism. Ricky, Ryan, and Lamon were friendly, polite and extremely efficient. Jenifer has been amazing at keeping me informed every step of the way. I can't recommend this company enough!

Terri Cox
China Spring

Teddy and his crew were so quick to come to our rescue after we had some water damage. They did great work and were so friendly. I would absolutely recommend them to my friends and family.

Nicole Reeves
Lorena

Teddy Moore of SERVPRO of Greater Waco was extremely nice & professional, as he taught me some things I didn't know, including carpet cleaning advice, floor replacement options, pricing, & various rates. I was thoroughly impressed & pleased with his knowledge & expertise & would highly recommend him to anyone I know. You can tell from his answers that he knows this business & if he isn’t the one that specializes in something, he definitely has the resources to direct you to a company that does & that’s both admirable & refreshing.

Kimberly Short
Robinson

My water damage occurred over the weekend and they sent someone out the very day I called. They were easy to work with and, while I hope this doesn’t happen again, if it does, I’ll be using them!!

Lisa
Woodway

About Us

From total home floods, to traveling to a disaster impacted area; from fires to large commercial losses SERVPRO® of Greater Waco is dedicated to proving our motto: “Like it never even happened.” We strive to offer the highest standards period in the Waco area and in the restoration industry in general. Our local reputation is the reason SERVPRO® of Greater Waco is the premier water, fire, mold, biohazard, and commercial remediation service in Waco and the surrounding areas. If you want to fact check us, look at our 50+ 5-Star reviews on Google, Yelp, Bing, and Facebook. SERVPRO® of Greater Waco is the highest rated restoration company in the area by our customers. If your home or business suffers from a loss make sure you settle for nothing less than the best.

Theodore R. & Kimberly A. Moore
Theodore R. & Kimberly A. Moore
Owners of SERVPRO of Greater Waco

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.