Meet Our Team
Here to Help® 24/7
SERVPRO of Downtown Houston Central North and Central East
Kristin Green, Vice President
With SERVPRO®; of Spring/Tomball since 2012.
Certifications: -IICRC Water Damage Restoration -IICRC Applied Microbial Remediation-Xactimate Level 1&2-Successful Subrogation 1&2-Texas Licensed Notary
Kristin has developed her leadership skills and abilities to become the Vice President. She's worked multiple positions during her time with SERVPRO, which has enabled her to learn the industry from a variety of perspectives. This has benefited Kristin by helping her to grow her leadership skills and has enabled her to lead her team to provide the best experience for all customers SERVPRO has the privilege of serving.
Robert Cryer, General Manager - Construction
With over 30 years of construction and restoration experience, Robert has seen it all, from basement flooding to roof collapses, and everything in between. He enjoys spending time with his family, hunting and fishing.
Noah Birdsall, General Manager - Restoration
With SERVPRO®; of Spring/Tomball since 2021.
Certifications:-IICRC Water Damage Restoration-IICRC Applied Structural Drying-TDLR Licensed Mold Remediation Contractor-EPA Renovator
Christina Gray, Office Manager
With SERVPRO®;; of Spring/Tomball since 2021.
Before working in restoration, she was a High School teacher for 13 years. She is a big reader and loves spending time with her dog Fenrys.
Keith Thompson, Business Development Rep
With SERVPRO®;; of Spring/Tomball since 2019.
Certifications:-IICRC Water Damage Restoration-OSHA 10
A word from Keith: "I like to build and maintain relationships with our customers and community. I'm caring and charismatic and I have a passion for helping people in their time of need."
Liz Hajek, Sr. JFC and Restoration Estimator
With SERVPRO®;; of Spring/Tomball since 2022.
Certifications:-IICRC Water Damage Restoration-OSHA 10-Xactimate Level 1&2
Samantha Gilliam, JFC and Restoration Estimator
With SERVPRO®;; of Spring/Tomball since 2022.
Belen Melgar, Construction Coordinator
With SERVPRO®;; of Spring/Tomball since 2022.
Julie Nguyen, Construction Coordinator
With SERVPRO®;; of Spring/Tomball since 2021.
Terri Conwell, Admin Asst.
With SERVPRO®;; of Spring/Tomball since 2021.
Shane Elliott, Construction Superintendent
With SERVPRO®;; of Spring/Tomball since 2015.
Vernel Whitaker, Project Coordinator
With SERVPRO®;; of Spring/Tomball since 2019.
Karen Moore, Accounting Admin
With SERVPRO®;; of Spring/Tomball since 2016.
Karla Omana Perez, Comptroller
With SERVPRO®;; of Spring/Tomball since 2023.
Raelyn Pass, Receptionist Dispatcher
With SERVPRO®;; of Spring/Tomball since 2022.
Office Staff
This group of employees works efficiently in the office every day to make sure the proper paperwork gets signed on jobs, photos get taken, coordinate jobs, answer phone calls, and everything in between!
These professionals have the skills and knowledge needed to ensure that every job is properly taken care of in a timely manner.
Restoration Team
Our Restoration team provides services such as water mitigation, mold remediation, fire damage restoration, contents cleaning, pack-outs, pack-backs, duct cleaning, and bio-hazard clean up.
These highly-trained individuals have been taught the proper skills and knowledge to ensure that our customers are taken care of the right way.
Construction Department
Our Construction Department does an A+ job of putting everything back together after a client's loss or disaster has occurred. No job is too big or too small!
What our
customers are saying
Thank you to Vern, Dori, Ty, and Josh! I am grateful for the professionalism shown by the SERVPRO crew this past week when they were helping us with our office space after a cooling tower leak. They were on the spot and ready to go for our 12-ish offices, two conference rooms and break area. They made the best of a messy situation, and I could tell they had done this many, many times before as they executed their plan flawlessly with as little headache to us as possible. I really appreciate the regular updates from Vern and he always had time to answer my many questions. I’m glad our building management called out SERVPRO and this crew. Great job by the team!
Amazing team of professionals restoring my bathroom from top to bottom. I will definitely hire them for all my future projects. Mr. Cryer and his team are top notch.
When I say these guys are on top of their restoration game, I mean it! Every interaction, and every aspect of their process is thorough. Super speedy in response time and would recommend them to anyone. Keith Thompson, our Commercial Sales and Marketing Representative is amazing and attentive and always goes the extra mile to make sure every project runs smoothly. I cannot say enough good things about how helpful and professional they have been. Kudos to an awesome group of people!
I have worked with this company on many projects and have been impressed with how responsive they are and detailed in their work.
Exceptional team of professionals. Punctual, courteous, cleaned up after each days work, exceptional quality work. Shane did a superior job managing the project from start to finish. Always took the time to answer questions and keep the job moving forward without delay. Highly recommend SERVPRO to anyone in need of restoration, remodeling and construction! Thank you to a great team for all that you did to complete the job! Well done! ??
SERVPRO did a fabulous job! They came out to handle my weekend emergency promptly and have been very professional, prompt and responsive throughout the process. I have no hesitation in recommending them. They’re all a wonderful crew!
Great service ! Leroy & Manny were so helpful with tending to a primary bathroom leak that went through to the downstairs. They were timely & always coordinated with me in advance and let me know when they were coming. They were thorough with their work and cleanup and provided consistently good service on a 5 or so day job! A huge bonus was their ability to work directly with my insurance company. I highly recommend SERVPRO.
I had a wonderful experience dealing with Belen Melgar. She answered a lot of constructions questions I had. She was extremely informative and patient with me as I had tons of questions. Belen is amazing and I appreciate her very much!!!!!
Great job at the church by the crew Noah, Emmanuel, Manny and Leroy
Thank you to Vern, Dori, Ty, and Josh! I am grateful for the professionalism shown by the SERVPRO crew this past week when they were helping us with our office space after a cooling tower leak. They were on the spot and ready to go for our 12-ish offices, two conference rooms and break area. They made the best of a messy situation, and I could tell they had done this many, many times before as they executed their plan flawlessly with as little headache to us as possible. I really appreciate the regular updates from Vern and he always had time to answer my many questions. I’m glad our building management called out SERVPRO and this crew. Great job by the team!
Amazing team of professionals restoring my bathroom from top to bottom. I will definitely hire them for all my future projects. Mr. Cryer and his team are top notch.
When I say these guys are on top of their restoration game, I mean it! Every interaction, and every aspect of their process is thorough. Super speedy in response time and would recommend them to anyone. Keith Thompson, our Commercial Sales and Marketing Representative is amazing and attentive and always goes the extra mile to make sure every project runs smoothly. I cannot say enough good things about how helpful and professional they have been. Kudos to an awesome group of people!
I have worked with this company on many projects and have been impressed with how responsive they are and detailed in their work.
Exceptional team of professionals. Punctual, courteous, cleaned up after each days work, exceptional quality work. Shane did a superior job managing the project from start to finish. Always took the time to answer questions and keep the job moving forward without delay. Highly recommend SERVPRO to anyone in need of restoration, remodeling and construction! Thank you to a great team for all that you did to complete the job! Well done! ??
SERVPRO did a fabulous job! They came out to handle my weekend emergency promptly and have been very professional, prompt and responsive throughout the process. I have no hesitation in recommending them. They’re all a wonderful crew!
Great service ! Leroy & Manny were so helpful with tending to a primary bathroom leak that went through to the downstairs. They were timely & always coordinated with me in advance and let me know when they were coming. They were thorough with their work and cleanup and provided consistently good service on a 5 or so day job! A huge bonus was their ability to work directly with my insurance company. I highly recommend SERVPRO.
I had a wonderful experience dealing with Belen Melgar. She answered a lot of constructions questions I had. She was extremely informative and patient with me as I had tons of questions. Belen is amazing and I appreciate her very much!!!!!
Great job at the church by the crew Noah, Emmanuel, Manny and Leroy
About Us
SERVPRO of Downtown Houston Central North and Central East understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Downtown Houston Central North and Central East specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Houston Central East can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Downtown Houston Central North and Central East.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
