Erik S. & Kristine C. Olson, Scott Beck
Erik S. & Kristine C. Olson, Scott Beck
Owners of SERVPRO of Houston Central North and Central East

Meet Our Team

All it takes is one call to SERVPRO of Houston Central North and Central East. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Houston Central North and Central East
Our Google Reviews
(832) 351-2436
4.9
(73 reviews)
Meet our Team. Here to Help 24/7
  • Kristin Green, Vice President, team member at SERVPRO of Houston Central North and Central East

    Kristin Green, Vice President

    With SERVPRO®; of Spring/Tomball since 2012.

    Certifications: -IICRC Water Damage Restoration -IICRC Applied Microbial Remediation-Xactimate Level 1&2-Successful Subrogation 1&2-Texas Licensed Notary

    Kristin has developed her leadership skills and abilities to become the Vice President. She's worked multiple positions during her time with SERVPRO, which has enabled her to learn the industry from a variety of perspectives. This has benefited Kristin by helping her to grow her leadership skills and has enabled her to lead her team to provide the best experience for all customers SERVPRO has the privilege of serving.

  • Robert Cryer, General Manager - Construction, team member at SERVPRO of Houston Central North and Central East

    Robert Cryer, General Manager - Construction

    With over 30 years of construction and restoration experience, Robert has seen it all, from basement flooding to roof collapses, and everything in between. He enjoys spending time with his family, hunting and fishing.

  • Noah Birdsall, General Manager - Restoration, team member at SERVPRO of Houston Central North and Central East

    Noah Birdsall, General Manager - Restoration

    With SERVPRO®; of Spring/Tomball since 2021.

    Certifications:-IICRC Water Damage Restoration-IICRC Applied Structural Drying-TDLR Licensed Mold Remediation Contractor-EPA Renovator

  • Christina Gray, Office Manager, team member at SERVPRO of Houston Central North and Central East

    Christina Gray, Office Manager

    With SERVPRO®;; of Spring/Tomball since 2021.

    Before working in restoration, she was a High School teacher for 13 years. She is a big reader and loves spending time with her dog Fenrys.

  • Keith Thompson, Business Development Rep, team member at SERVPRO of Houston Central North and Central East

    Keith Thompson, Business Development Rep

    With SERVPRO®;; of Spring/Tomball since 2019.

    Certifications:-IICRC Water Damage Restoration-OSHA 10

    A word from Keith: "I like to build and maintain relationships with our customers and community. I'm caring and charismatic and I have a passion for helping people in their time of need."

  • Makenna Moore, Business Development Rep, team member at SERVPRO of Houston Central North and Central East

    Makenna Moore, Business Development Rep

    With SERVPRO®; of Spring/Tomball since 2025.

  • Liz Hajek, Sr. JFC and Restoration Estimator, team member at SERVPRO of Houston Central North and Central East

    Liz Hajek, Sr. JFC and Restoration Estimator

    With SERVPRO®;; of Spring/Tomball since 2022.

    Certifications:-IICRC Water Damage Restoration-OSHA 10-Xactimate Level 1&2

  • Samantha Gilliam, JFC and Restoration Estimator, team member at SERVPRO of Houston Central North and Central East

    Samantha Gilliam, JFC and Restoration Estimator

    With SERVPRO®;; of Spring/Tomball since 2022.

  • Belen Melgar, Construction Coordinator, team member at SERVPRO of Houston Central North and Central East

    Belen Melgar, Construction Coordinator

    With SERVPRO®;; of Spring/Tomball since 2022.

  •  Julie Nguyen, Construction Coordinator, team member at SERVPRO of Houston Central North and Central East

    Julie Nguyen, Construction Coordinator

    With SERVPRO®;; of Spring/Tomball since 2021.

  • Terri Conwell, Admin Asst., team member at SERVPRO of Houston Central North and Central East

    Terri Conwell, Admin Asst.

    With SERVPRO®;; of Spring/Tomball since 2021.

  • Shane Elliott, Construction Superintendent, team member at SERVPRO of Houston Central North and Central East

    Shane Elliott, Construction Superintendent

    With SERVPRO®;; of Spring/Tomball since 2015.

  • Vernel Whitaker, Project Coordinator, team member at SERVPRO of Houston Central North and Central East

    Vernel Whitaker, Project Coordinator

    With SERVPRO®;; of Spring/Tomball since 2019.

  • Karen Moore, Accounting Admin, team member at SERVPRO of Houston Central North and Central East

    Karen Moore, Accounting Admin

    With SERVPRO®;; of Spring/Tomball since 2016.

  • Karla Omana Perez, Comptroller, team member at SERVPRO of Houston Central North and Central East

    Karla Omana Perez, Comptroller

    With SERVPRO®;; of Spring/Tomball since 2023.

  • Raelyn Pass, Receptionist Dispatcher, team member at SERVPRO of Houston Central North and Central East

    Raelyn Pass, Receptionist Dispatcher

    With SERVPRO®;; of Spring/Tomball since 2022.

  • Office Staff, team member at SERVPRO of Houston Central North and Central East

    Office Staff

    This group of employees works efficiently in the office every day to make sure the proper paperwork gets signed on jobs, photos get taken, coordinate jobs, answer phone calls, and everything in between!

    These professionals have the skills and knowledge needed to ensure that every job is properly taken care of in a timely manner.

  • Restoration Team, team member at SERVPRO of Houston Central North and Central East

    Restoration Team

    Our Restoration team provides services such as water mitigation, mold remediation, fire damage restoration, contents cleaning, pack-outs, pack-backs, duct cleaning, and bio-hazard clean up.

    These highly-trained individuals have been taught the proper skills and knowledge to ensure that our customers are taken care of the right way.

  • Construction Department, team member at SERVPRO of Houston Central North and Central East

    Construction Department

    Our Construction Department does an A+ job of putting everything back together after a client's loss or disaster has occurred. No job is too big or too small!

What our
customers are saying

We needed some internal reconstruction done on our house after water damage. Byron and Robert worked with us to give us our dream kitchen and to get our house back up and running quickly. The Servpro team were excellent at communicating timelines and expectations every step of the way. All the reconstruction work was high quality and completed sooner than my wife and I anticipated. While we obviously did not want to have to go through that episode of water damage, we are very grateful that we had the opportunity to work with Byron, Robert, and the rest of their team!!!

Justin Sawyer

Big shout out to the following team members who took care of demo/clean up for my bathroom and dining room. Everyone was professional and friendly. They all did a fantastic job! THANK YOU!! Leroy Devin Anthony Abraham Mark Ty

Wendy Chancey

Victor workers aren’t just a crew — they’re the kind of guys who show up when your world feels upside down, steady you, and quietly take care of everything you can’t handle in that moment.

Mr E Salinas

Leroy, Ramon, and Anthony were outstanding! Quick response to our water intrusion issue. Quickly began remediation and talked us through each step of the process.

Chase Ross

My kitchen roof fall in. A pipe in the attic burst, water was everywhere and sheet rock well everything that was in the attic. Jelian A. Arrived by himself. He started assessing the damage and sharing what the damage was and what was needed for the clean up. He also found where the water was coming from and what was damaged . Jelian cleaned all the debris and temporary closed the big hole in my ceiling. He went over and beyond, and I would recommend him to other people.

GiGi fortune

Had Servpro come out on a holiday weekend to mitigate after water leak and 1” flood across several rooms. Was very pleased with the work Eman and Henderson did. These guys worked hard all day to set up a barrier, place fans and dehumidifiers. Appreciate their professionalism and answering all my questions.

Sammy Chan

Very appreciative of the time Leroy and Victor spent going over my situation and explaining my options. No pressure communication and helpful tips makes it easy to give these guys 5 stars.

eric smallwood

We had water leaking and into the bedroom and needed a check to determine if there is any mildew. They came out promptly and were very thorough. The crew consisted of Anthony, Ty and one other whose name I forget. The only drawback is that they don’t pinpoint the spot where the water is entering the home.

Joseph Walker

Arrived home at 9:30 pm after a weekend away to find a flooded first floor due to a plumbing break. Servpro team arrived 3 hours later and stayed until 4 am to make sure everything was in place to dry out our house. LeRoy, Anthony, Ty, Alex, Charles, Abraham and PM Victor were absolute professionals. Remediation was done timely, completed with care for my home and me. Communication with me and on my behalf with the insurance adjuster was efficient and all my questions were answered and addressed to my satisfaction. A+ for this group during a stressful event for my family. Highly recommend.

D Bayhi

About Us

SERVPRO of Downtown Houston Central North and Central East understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Downtown Houston Central North and Central East specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Houston Central East can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Downtown Houston Central North and Central East.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Erik S. & Kristine C. Olson, Scott Beck
Erik S. & Kristine C. Olson, Scott Beck
Owners of SERVPRO of Houston Central North and Central East

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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