Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Downtown Fort Worth - Team Shaw

Our Google Reviews
(682) 285-9994
4.9
(68 reviews)

Service Areas

Fort Worth, TX

Why Choose SERVPRO® for Sewage Cleanup?

A sewage backup is one of the most hazardous losses a property in Downtown Fort Worth can experience, and it is not a cleanup to attempt alone. When a sewer line backs up, a toilet overflows in a high-rise stack, or storm water forces its way indoors, it brings what the restoration industry classifies as Category Three water, carrying bacteria, viruses, and other dangerous contaminants. SERVPRO of Downtown Fort Worth/Team Shaw is trained, equipped, and ready to handle these situations safely, responding around the clock to homes and businesses across the city center. Our crews contain the affected area first, then extract the contaminated water and remove porous materials that cannot be safely salvaged, such as soaked carpet, padding, and drywall. We clean and sanitize every affected surface with professional antimicrobial and disinfecting products, then dry the structure completely and verify it has returned to a safe condition. Our technicians follow OSHA safety standards, including bloodborne pathogen protocols, and carry American Bio Recovery Association certification for biohazard work. We document the loss carefully for your insurance carrier. It is worth knowing that sewage backups often require a separate endorsement on a property policy, and we are glad to help you communicate the scope to your adjuster. From the first containment step through final decontamination, our goal is a clean, safe, fully restored space, made “Like it never even happened.®

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Sean and the team at SERVPRO are great to work with. We have had a kitchen flood and so far, they have been quick to respond and have been keeping us informed every step of the way! I would highly recommend them!    

 

Lisa Hisscock
Fort Worth

Had a water leak in our corporate office that needed immediate attention. This is a critical area of our organization. Luckily, this service company sent out these two individuals Sean Killingsworth and Reed Jones which did a great job with discretion when it came to the employees affected and attention to detailed for their service provided. If we have to use this service again in the future, we’ll definitely ask for Sean Killingsworth and Reed Jones to do the work, thanks guys for a fantastic job.

 

danny york
Fort Worth

We’ve only had one meeting so far, but we are happy with the company. Zach and Dave came out after we had a water incident. They were prompt and professional and answered our extensive questions. They set up drying fans same day and Zach is writing a report for insurance. Feels like they will take care of us for the work needed. Laura, who called to schedule our appointment, was also very kind and helpful.

Don Jacobs
Fort Worth

Zach and Dom came out and inspected my homes after water infiltration. They did a very thorough job and saved us tons of money with their assessment. Customer service was on point as well. Highly recommend!  

 

Eli Fried
Fort Worth

I've had the best experience with SERVPRO. Our house flooded and my homeowners insurance company suggested them to come out and remove all the moisture in the walls and i'm amazed at how quick they called to set up an appointment, how punctual they are and just how friendly all of the guys are that have came out. Not only are the so nice and respectful but they actually take the time to explain everything they're doing and how the progress is going with each visit. Even the ladies that have called me to inform me of their arrival have all been so nice. I recommend this company to anyone in need of their services. A+ Company  

S Dunn
Dallas

My condo building experienced a major water leak that took out my entire hallway. SERVPRO came in the middle of the night on a weekend to start surveying the damage. They quickly started setting up fans in the hallway and in individual units to minimize the damage. Sean and Garrett came back every day to monitor and measure moisture in my walls and floor and kept me updated on the progress. I’ve never had something like this happen before so I wasn’t sure how the process would work. They also sent over Alex and a project manager that will oversee the insurance aspect and the rebuild. I am not originally from Dallas, and do not know any local contractors so it was helpful that this company handles everything from the cleanup to the repair. Its definitely something I wish I wasn’t dealing with, but they have made things pretty seamless so far.

Aimee S
Dallas

The service person was very professional in dress, time, and inspection. The office personnel were courteous and personable.
We had used SERVPRO in the past and will continue to use them in the future.

Dr. Moore
dallas

Sean and his team were great! They were responsive, navigated me through the process, and showed up exactly when they said they would. Highly recommend.    

 

MLee 123
Fort Worth

Joseph and Team Shaw made an inconvenient and destructive water leak in my home tolerable. They were responsive to my needs and courteous always. Their consistent professionalism and time management, I feel, kept the repairs on track.
I highly recommend Joseph and Team Shaw

Loretta Markham
Fort Worth

About Us

When water, fire, smoke, or mold damages your home or business anywhere in Downtown Fort Worth, SERVPRO of Downtown Fort Worth/Team Shaw responds 24 hours a day, seven days a week, every day of the year. We serve the city center and the neighborhoods around it, from Sundance Square and the Main Street District to the high-rise condominiums and office towers of the central business district, Bass Performance Hall and the Fort Worth Water Gardens, the Tarrant County Courthouse, and the lofts, restaurants, and hotels near the Fort Worth Convention Center. Our certified local crews know this market, a compact, walkable urban core where high-rise residences, office towers, hotels, and ground-floor retail sit close together near the Trinity River, and they know how fast North Texas weather, from the spring storms that drop large hail and spin up tornadoes to the hard winter freezes that burst pipes high in a tower, can damage a property.

We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and hail damage recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.

What sets SERVPRO of Downtown Fort Worth/Team Shaw apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.

As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line on an upper floor or a regional event like the March 2000 tornado that tore through downtown and blew out tower windows, or the February 2021 winter storm, when ruptured pipes flooded high-rises, offices, and homes across the Dallas-Fort Worth area in a single week. From an office tower on Main Street to a loft near Sundance Square, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.®

Derek D. & Gabrielle G. Shaw
Derek D. & Gabrielle G. Shaw
Owners of SERVPRO of Downtown Fort Worth - Team Shaw

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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