Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Coppell and West Addison
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
A sewage backup is one of the most hazardous losses a property in the Coppell and West Addison area can experience, and it is not a cleanup to attempt alone. When a sewer line backs up, a toilet overflows, or floodwater forces its way indoors during a storm, it brings what the restoration industry classifies as Category Three water, carrying bacteria, viruses, and other dangerous contaminants. SERVPRO of Coppell and West Addison is trained, equipped, and ready to handle these situations safely, responding around the clock to homes and businesses across Coppell, Farmers Branch, and Valley Ranch. Our crews contain the affected area first, then extract the contaminated water and remove porous materials that cannot be safely salvaged, such as soaked carpet, padding, and drywall. We clean and sanitize every affected surface with professional antimicrobial and disinfecting products, then dry the structure completely and verify it has returned to a safe condition. Our technicians follow OSHA safety standards, including bloodborne pathogen protocols, and carry American Bio Recovery Association certification for biohazard work. We document the loss carefully for your insurance carrier. It is worth knowing that sewage backups often require a separate endorsement on a homeowner policy, and we are glad to help you communicate the scope to your adjuster. From the first containment step through final decontamination, our goal is a clean, safe, fully restored space, made “Like it never even happened.”
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
They answered my call quickly and were able to send help a bit sooner than estimated. The service guys were awesome and did the job professionally. Would recommend this company.
came out and tested for moisture in the cabinet, the floors, and all around the island. They removed soggy particle board, island baseboards, and drilled some holes before setting up the fans and dehumidifier. Both the set up and pick up crews were very courteous and professional. I would use them again.
Out promptly and prevented permanent damage. They were so easy to work with and very attentive. From the technicians onsite, to the office personnel, EVERYONE at SERVPRO of Metrocrest was very professional. Overall, this was an excellent experience.
Courteous and helpful workers. I will definitely use them again.
I have used SERVPRO twice for water damage and on both occasions they were prompt, respectful and did a thorough, solid quality job.
Positive: Quality, Responsiveness, Value
Amazing experience with this company. I had a water pipe from the water heater burst while my husband was out of town. I called their emergency number and Danny & Aaron arrived within several hours. Danny & Aaron were so compassionate and polite and were able to get things under control ( I swear they wear superman capes). I was contacted every day to set up a convenient time for them to come out to check the status and they were always on time - would definitely call them again.
The associates at SERVPRO are all very professional and kept me informed about how things were progressing. I would recommend!
OUTSTANDING SERVICE! They arrived in a quick manner got everything under control. Easy billing. Came back everyday to check on it. Kept me updated with a status. Great team! I will use again in the future for accidents and cleanups.
About Us
When water, fire, smoke, or mold damages your home or business anywhere in the Coppell and West Addison area, SERVPRO of Coppell and West Addison responds 24 hours a day, seven days a week, every day of the year. We serve Coppell, Farmers Branch, Valley Ranch, and the surrounding communities of northwest Dallas County, from Old Town Coppell and the corporate campuses near Dallas-Fort Worth International Airport to the historic parks of Farmers Branch and the canals and former Cowboys grounds of Valley Ranch. Our certified local crews know this market, from large custom homes and master-planned neighborhoods to the office towers, warehouses, hotels, and restaurants that line the airport corridor, the Tollway, and Interstate 635, and they know how fast North Texas weather, from spring hail and the tornadoes that tore through North Dallas in 2019 to the hard winter freezes that burst pipes, can damage a property.
We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and flood recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.
What sets SERVPRO of Coppell and West Addison apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.
As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like the February 2021 winter freeze that left thousands of North Texas homes with ruptured pipes, or the October 2019 tornado that caused more than a billion dollars of damage across North Dallas. From a Farmers Branch office park to a custom home in Coppell, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.”
