Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Coppell and West Addison

Our Google Reviews
(972) 233-8400
4.9
(85 reviews)

Service Areas

Dallas, TX | Farmers Branch, TX | Coppell, TX | Carrollton, TX | Addison, TX | Irving, TX | Lewisville, TX | Valley Ranch, TX

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Coppell and West Addison we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I have used SERVPRO twice for water damage and on both occasions they were prompt, respectful and did a thorough, solid quality job.

Steve H
Dallas

Positive: Quality, Responsiveness, Value

Ryan Marsh
Addison

Amazing experience with this company. I had a water pipe from the water heater burst while my husband was out of town. I called their emergency number and Danny & Aaron arrived within several hours. Danny & Aaron were so compassionate and polite and were able to get things under control ( I swear they wear superman capes). I was contacted every day to set up a convenient time for them to come out to check the status and they were always on time - would definitely call them again.

Linda Adams
Coppell

The associates at SERVPRO are all very professional and kept me informed about how things were progressing. I would recommend!

Patty Conrad
Addison

OUTSTANDING SERVICE! They arrived in a quick manner got everything under control. Easy billing. Came back everyday to check on it. Kept me updated with a status. Great team! I will use again in the future for accidents and cleanups.


 

Ann Shafer
Irving

They answered my call quickly and were able to send help a bit sooner than estimated. The service guys were awesome and did the job professionally. Would recommend this company.

Nova Lemosn
Farmers Branch

came out and tested for moisture in the cabinet, the floors, and all around the island. They removed soggy particle board, island baseboards, and drilled some holes before setting up the fans and dehumidifier. Both the set up and pick up crews were very courteous and professional. I would use them again.

Julie Walker
Plano

Out promptly and prevented permanent damage. They were so easy to work with and very attentive. From the technicians onsite, to the office personnel, EVERYONE at SERVPRO of Metrocrest was very professional. Overall, this was an excellent experience.

Sophie Stephens
Addison

Courteous and helpful workers. I will definitely use them again.

David Fettke
Dallas

I have used SERVPRO twice for water damage and on both occasions they were prompt, respectful and did a thorough, solid quality job.

Steve H
Dallas

Positive: Quality, Responsiveness, Value

Ryan Marsh
Addison

Amazing experience with this company. I had a water pipe from the water heater burst while my husband was out of town. I called their emergency number and Danny & Aaron arrived within several hours. Danny & Aaron were so compassionate and polite and were able to get things under control ( I swear they wear superman capes). I was contacted every day to set up a convenient time for them to come out to check the status and they were always on time - would definitely call them again.

Linda Adams
Coppell

The associates at SERVPRO are all very professional and kept me informed about how things were progressing. I would recommend!

Patty Conrad
Addison

OUTSTANDING SERVICE! They arrived in a quick manner got everything under control. Easy billing. Came back everyday to check on it. Kept me updated with a status. Great team! I will use again in the future for accidents and cleanups.


 

Ann Shafer
Irving

They answered my call quickly and were able to send help a bit sooner than estimated. The service guys were awesome and did the job professionally. Would recommend this company.

Nova Lemosn
Farmers Branch

came out and tested for moisture in the cabinet, the floors, and all around the island. They removed soggy particle board, island baseboards, and drilled some holes before setting up the fans and dehumidifier. Both the set up and pick up crews were very courteous and professional. I would use them again.

Julie Walker
Plano

Out promptly and prevented permanent damage. They were so easy to work with and very attentive. From the technicians onsite, to the office personnel, EVERYONE at SERVPRO of Metrocrest was very professional. Overall, this was an excellent experience.

Sophie Stephens
Addison

Courteous and helpful workers. I will definitely use them again.

David Fettke
Dallas

About Us

At SERVPRO of Coppell and West Addison (formerly SERVPRO of Metrocrest) our goal is to help minimize the disruption to your business and life.
to make it "Like it never even happened."

Our motto is “Like it never even happened.” We aim to make this motto an obtainable goal for all customers. We offer the highest possible standard of professionalism in the restoration, cleanup, and mitigation of your home or business and have gained the reputation as premier water, fire, and mold remediation service in the Dallas area. Our leadership and team are committed to being there to help. Rain or shine; any time of the day or night.

Our Employees
Our SERVPRO Team is both trained and experienced in property mitigation, restoration, and remediation services. Our team is equipped with the latest technology and is an IICRC-Certified Firm. Our SERVPRO Team is accessible 24/7 and committed to providing you a swift emergency specialist response time.

Why SERVPRO?
SERVPRO of Coppell and West Addison is a trusted leader in the restoration industry.
We invest in Advanced Technology and Techniques
We provide FAST, 24 Hour Emergency Service
We are Locally Owned and Operated

Check out what our customers have said: Testimonials

Need Emergency Service? Call Us Today!

No damage is too large or too small for SERVPRO of Coppell and West Addison.

Derek D. & Gabrielle G. Shaw
Derek D. & Gabrielle G. Shaw
Owners of SERVPRO of Coppell and West Addison

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.