Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Carrollton and Far North Dallas

Our Google Reviews
(972) 446-0383
4.9
(143 reviews)

Service Areas

Dallas, TX | Far North Dallas, TX | Carrollton, TX | Preston Ridge, TX | Bent Tree, TX | Trinity Mills, TX

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Carrollton and Far North Dallas we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Shane was great and explained everything! He continues to follow up with us as well.

Dwayne Ratcliff
Carrollton

Shane and his team did an amazing job saving our house and belongings after our hot water heater flooded the house.

Josh Stewart
Farmers Branch

Really appreciated the professional manner, timeliness and prompt communication of Shane and the SERVPRO team.  They made the process easy and practically stress free! Would highly recommend them!

Atticus Mulholland
Carrollton

Great Service! Shane was a life saver!

Keenon Thurmond
Dallas

Excellent services with integrity! Shane Crocker and his team will restore your residential or commercial property damage and make it look "Like it never even happened." They were professional from start to finish!

Jane Mayeux
Carrollton

We had a slow leak in one of our upstairs bathrooms that resulted in some significant damage to not only the bathroom subflooring but also the outside patio due to the location of the leak. This meant we needed to demo basically the entire bathroom (floor/wall tile, vanity, subfloor) and the process seemed a little overwhelming. I had never used homeowners insurance so I really needed someone to help guide me through the process.

Miranda and the team at SERVPRO were fantastic. Miranda worked directly with my insurance company to ensure we received the dollars needed to get our bathroom back to normal and outside patio looking great again. She walked me through the process, timelines and answered all the questions my wife and I had. While we used our own tile subcontractors, SERVPRO had quality contractors available if we wanted to go that route. We did use their contractors for the exterior work.

Very happy we went with SERVPRO for this problem. Thanks Miranda and team!

John Kovelan
Dallas

Justin's service was awesome!  He was professional, thorough, complete and on time for every appointment we made.  I was super impressed with him and the entire crew that helped us on Monday.

Lisa
Carrollton

Prompt, friendly staff, seemed sincere.  They made this entire ordeal much easier.  My house is in good shape thanks to them!

Ron
Carrollton

"Shane was awesome!"

Henrika LaCorbineiere
Dallas

Shane was great and explained everything! He continues to follow up with us as well.

Dwayne Ratcliff
Carrollton

Shane and his team did an amazing job saving our house and belongings after our hot water heater flooded the house.

Josh Stewart
Farmers Branch

Really appreciated the professional manner, timeliness and prompt communication of Shane and the SERVPRO team.  They made the process easy and practically stress free! Would highly recommend them!

Atticus Mulholland
Carrollton

Great Service! Shane was a life saver!

Keenon Thurmond
Dallas

Excellent services with integrity! Shane Crocker and his team will restore your residential or commercial property damage and make it look "Like it never even happened." They were professional from start to finish!

Jane Mayeux
Carrollton

We had a slow leak in one of our upstairs bathrooms that resulted in some significant damage to not only the bathroom subflooring but also the outside patio due to the location of the leak. This meant we needed to demo basically the entire bathroom (floor/wall tile, vanity, subfloor) and the process seemed a little overwhelming. I had never used homeowners insurance so I really needed someone to help guide me through the process.

Miranda and the team at SERVPRO were fantastic. Miranda worked directly with my insurance company to ensure we received the dollars needed to get our bathroom back to normal and outside patio looking great again. She walked me through the process, timelines and answered all the questions my wife and I had. While we used our own tile subcontractors, SERVPRO had quality contractors available if we wanted to go that route. We did use their contractors for the exterior work.

Very happy we went with SERVPRO for this problem. Thanks Miranda and team!

John Kovelan
Dallas

Justin's service was awesome!  He was professional, thorough, complete and on time for every appointment we made.  I was super impressed with him and the entire crew that helped us on Monday.

Lisa
Carrollton

Prompt, friendly staff, seemed sincere.  They made this entire ordeal much easier.  My house is in good shape thanks to them!

Ron
Carrollton

"Shane was awesome!"

Henrika LaCorbineiere
Dallas

About Us

SERVPRO of Carrollton and SERVPRO of Far North Dallas is locally owned and operated and is known for putting their customers first!  

 

When disaster strikes, having a dependable team to restore your property to its pre-loss condition is crucial. That’s where SERVPRO of Carrollton steps in. As a full-service restoration and construction company, we provide a wide range of services to help you recover from fire, flood, biohazard, and other types of damage. Available 24/7, every day of the year, we’re here to offer the emergency support you need.

As a preferred insurance provider, we also facilitate the claims process, making your restoration experience as seamless as possible. From damage assessment to creating a tailored restoration plan, we prioritize clear communication with your insurance company to ensure everything runs smoothly. You can count on us to restore your home or business with speed and care.



Our owners, Phil and Mary Jo Ciatto have over 40 years combined in the service industry.  We take great pride in making sure our customers receive the best customer service possible from our team members.  No job is too big or too small for SERVPRO of Carrollton to handle.  From the small toilet overflow in your home to the large sprinkler pipe break in your business,  SERVPRO of Carrollton and SERVPRO of Far North Dallas is there to help you 24 hours a day 7 days a week, 365 days a year. SERVPRO of Carrollton understands the stress and worry that comes with a fire or water damage and the disruption it causes to your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Carrollton and Far North Dallas specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. From initial and ongoing training our technicians are IICRC and ECTP certified to handle all your restoration needs. We also certified to handle bio-hazard, crime scene, hoarding and trauma scene clean up.  Our highly trained team members are odor removal experts. Whether from cigarette odor, skunk odor, something you accidentally left cooking on the stove, or a major commercial fire odors are no match for the experts at SERVPRO of Carrollton.  With the most advanced technology and equipment available, 


Backed by a nationwide system of more than 1,700 qualified franchises, no damage is too large or too small for SERVPRO of Carrollton and SERVPRO of Far North Dallas.

If you would like to schedule service for your home or business, please call today!  We would be honored to handle your cleaning and restoration needs. 


Philip R. & Mary Jo Ciatto
Philip R. & Mary Jo Ciatto
Owners of SERVPRO of Carrollton and Far North Dallas

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.