Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Germantown / Collierville
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Germantown / Collierville we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Excellent work, the knowledge, etc!
I was very impressed with Kavious and the team that provided us service. He was courteous and managed our job well....so thankful for SERVPRO being there.
We have never had a water damage before and it was all very traumatizing but Kavious assured us we would be taken care of and he followed through. I want to thank him for his kindness, his promptness, and his knowledge to complete the task. Please let his manager know how much we appreciate the work completed.
The SERVPRO experience and team were wonderful!
SERVPRO was very professional! They have a great staff and excellent service.
SERVPRO crew chief Severn is a great person. We appreciated his intelligence, his calmness, and his performance in handling our water damage. We are very impressed with your team!
I am writing to commend your employee who worked tirelessly to clean up our water damage. It was hard work and they worked like they were the owners! I really have never seen such pride in their work. You are lucky to have Chuck Tucker, Marlon Lewis, and Larry Churchhill to represent your company. I think these guys need a bonus and I will recommend SERVPRO to anyone needing your services.
The SERVPRO tech that worked with me has been very professional and prompt.
Very polite and professional!
Excellent work, the knowledge, etc!
I was very impressed with Kavious and the team that provided us service. He was courteous and managed our job well....so thankful for SERVPRO being there.
We have never had a water damage before and it was all very traumatizing but Kavious assured us we would be taken care of and he followed through. I want to thank him for his kindness, his promptness, and his knowledge to complete the task. Please let his manager know how much we appreciate the work completed.
The SERVPRO experience and team were wonderful!
SERVPRO was very professional! They have a great staff and excellent service.
SERVPRO crew chief Severn is a great person. We appreciated his intelligence, his calmness, and his performance in handling our water damage. We are very impressed with your team!
I am writing to commend your employee who worked tirelessly to clean up our water damage. It was hard work and they worked like they were the owners! I really have never seen such pride in their work. You are lucky to have Chuck Tucker, Marlon Lewis, and Larry Churchhill to represent your company. I think these guys need a bonus and I will recommend SERVPRO to anyone needing your services.
The SERVPRO tech that worked with me has been very professional and prompt.
Very polite and professional!
About Us
Why SERVPRO®
SERVPRO of Germantown / Collierville understands the stress and worry that comes with fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. We can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for us.
If you would like to schedule service for your home or business, please call today!
Commitment to our Community.
Our owners, Brent Nicholson and Leo Millan, believe in pouring back into the Germantown/Collierville community as often as possible. Whether it be cooking out for our first responders, investing in local high schools, or simply partnering with other organizations to make a positive impact in our community. Brent and Leo work diligently and encourages all of us here at SERVPRO of Germantown/Collierville to invest in our community whenever possible. Though we have seen substantial growth over the past several years, our mission has remained the same. We want to serve to people of Germantown/Collierville, TN. and do everything we can to make our community great. Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust. We work hard to ensure that all of our customers receive the best service and the highest quality results.
Our Employees
We pride ourselves on hiring people with a good work ethic, high integrity, and the ability to work in and adapt to tough conditions. With over 30 years of combined experience in fire and water mitigation, we ensure that all of our employees go through extensive training and the proper certification process to provide the best customer experience we can offer. Whether it be the comprehensive training we provide when new employees begin, the certifications we require our employees to have, or the constant on the job training we provide. You can rest assured we will do everything we can to make it “Like it never even happened.”
