Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Belle Meade / West Nashville / Downtown Nashville
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(615) 242-9391
4.9
(421 reviews)

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

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Assess

We inspect, document, and plan your restoration.

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Mitigate

We act fast to stop damage and protect what matters most.

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Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?


When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
421 Reviews
4.9
Leave Us A Review
Rachel Johnson
3 days ago

Yeimy, Mariangel and Marian did exceptional work. They were out daily to check moisture levels, adjust equipment and monitor the situation holistically. Yeimy went out of her way to explain the process and the why behind her actions. She really went above and beyond to help us through a frustrating situation. I’d highly recommend this team to anyone.

L Derryberry
5 days ago

We used Servpro Belle Meade for several events - water damage due to pipe, water and storm repair damage and also bathroom renovation. They were very responsive with our issues. While we initially started with a different project manager, we finished with Scott Nussmeyer. He was great to work with and very good at communicating and keeping us in the loop. We are pleased with the end result and would use Servpro in the future.

Austin Crosslin
22 days ago

We had ServPro come out to clean the carpets in our office, and the experience was excellent from start to finish. Yeimy Saenz and her team were professional, thorough, and clearly took pride in their work. They arrived on time, protected our floors and furniture carefully, and left the carpets looking and smelling fresh. Communication was clear, and the results exceeded our expectations. Highly recommend ServPro and Yeimy’s team if you need reliable carpet cleaning!

Karen
about 1 month ago

Heath T. Deserves th highest rating available. He did exactly what he said he would every time. My experience with ServePro for the days prior to his taking charge was far under par. Heath turned the job around and went far beyond what was required.

Van Richmond
about 1 month ago

The infamous Ice Storm of 2026 caused frozen pipes and a tremendous amount of damage at Scenic View Baptist Church. Scott Nussmeyer and his ServPro team were outstanding in the quality of work and their professionalism throughout the cleanup and restoration of the church. Now, as advertised, the church looks "like it never happened." Thank you, Scott and ServPro!

H Pal
about 1 month ago

Roddy and the entire ServPro team are fantastic! Cannot say enough good things about them. Thank you for all you do!

P.T. L.
about 1 month ago

I cannot say enough wonderful things about the team that handled the rebuild of my home. A near-full home rebuild is an enormous undertaking under the best of circumstances, and mine took place against the backdrop of an exceptionally complicated and difficult period in my personal life. The team navigated all of it with an extraordinary amount of professionalism, patience, discretion, and grace. There were circumstances surrounding this project that required far more communication, coordination, flexibility, and sensitivity than would ordinarily be expected of a contractor. They consistently rose to the occasion. They remained professional when situations were complicated, kept the project moving when there were obstacles outside of their control, and never lost sight of the fact that their job was ultimately to get my family back into our home. That meant more to me than I can adequately express. After everything our home and family had been through, watching the house come back together was incredibly emotional, and the care and craftsmanship they put into rebuilding it made the finished result feel like home again. The quality of their work speaks for itself, but what distinguishes this team even more is the way they conduct themselves when a project isn't easy. They were communicative, solutions-oriented, patient, and consistently willing to go above and beyond what I could reasonably have expected. I am tremendously grateful to the entire team for the work they did and, equally, for the way they handled an extraordinarily challenging project from beginning to end. I would recommend them without hesitation.

Kelsey Capps
about 1 month ago

A+ Service & A Whole Lot of Heart! ❤️ We can’t say enough wonderful things about Roddy Richardson and his team at SERVPRO of Nashville! 🙌 When we had water damage at Anchor Luxury Residences, Roddy jumped into action and made sure a technician was out to help us quickly. But what really sets Roddy apart isn’t just how responsive he is—it’s how genuinely much he cares about his customers. He is one of those people who makes you feel like you’re not just another customer, but someone he truly wants to help. And on top of being incredibly knowledgeable and dependable, he is just an all-around GOOD human! 💙 And then there are the surprise goodie bags… 👀🍪🐔 Roddy has a habit of stopping by with Crumbl Cookies, Chick-fil-A, and other little treats, and let us tell you—they are VERY appreciated around the Anchor office! 😂❤️ Nothing brightens up the office quite like Roddy walking through the door with goodies! We absolutely LOVE working with Roddy and appreciate everything he does for our team and our residents. His kindness, responsiveness, and genuine care make such a difference, and we know we can count on him when we need help. Roddy, thank you for always taking such great care of us! We’re lucky to have you as a trusted partner, and we look forward to working with you and SERVPRO for many, many years to come! 🥰🏠✨ 10/10 service, 10/10 person, and 11/10 on the Crumbl Cookies. 😉🍪

Matt White
about 1 month ago

Rob, Scott and the Servpro team have been so great to work with. They've worked on multiple properties for me and are always timely, responsive and professional. I highly recommend this team!

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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