Penny Benkeser, J. Daniel Cox
Penny Benkeser, J. Daniel Cox
Owners of SERVPRO of West Columbia

Meet Our Team

All it takes is one call to SERVPRO of West Columbia and our service technicians will be onsite within one hour to help you when you need it. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of West Columbia

Meet our Team. Here to Help 24/7
  • Phillip Nave, team member at SERVPRO of West Columbia

    Phillip Nave

    Phillip Nave serves as General Manager of our Columbia operations, bringing more than 20 years of experience within the SERVPRO system. Over the course of his career, Phillip has worked across mitigation, large-loss coordination, operations leadership, and team development, giving him a deep understanding of both the technical and operational sides of restoration.

    His decades in the SERVPRO system have equipped him to lead complex water, fire, mold, and storm projects with confidence and precision. Phillip is known for his steady leadership, process-driven mindset, and commitment to doing the job the right way — every time.

    In Columbia, he focuses on building strong teams, developing leaders, and ensuring every customer receives fast response, clear communication, and high-quality results. His experience and dedication make him a trusted resource for both our crews and the clients we serve.

  • Zach Wilkerson, team member at SERVPRO of West Columbia

    Zach Wilkerson

    Zach Wilkerson serves as our Business Development Representative in Columbia, where he focuses on building strong partnerships throughout the community. He works closely with property managers, facility directors, insurance professionals, and local business owners to ensure they understand how our team can respond quickly and effectively when disaster strikes.

    Zach is known for his proactive approach, consistent follow-through, and ability to connect people with solutions before small issues become major losses. Whether he’s helping a commercial client prepare for storm season or educating a residential partner on water damage prevention, Zach represents our commitment to being prepared, responsive, and relationship-driven.

    In Columbia, he’s not just a point of contact — he’s a resource and advocate for the customers and partners we serve.

  • Ashley Cox, team member at SERVPRO of West Columbia

    Ashley Cox

    Ashley Cox serves as the Marketing and Communication Coordinator, leading brand strategy, messaging, and community engagement efforts across our markets. She oversees digital presence, social media, internal communications, email campaigns, and community partnerships — ensuring our voice is consistent, clear, and aligned with who we are as a team.

    Ashley works closely with operations and business development to highlight project success stories, promote safety and preparedness, and strengthen relationships with customers and partners. She plays a key role in shaping both our external brand presence and internal culture communications.

    With a strong focus on storytelling, strategy, and execution, Ashley helps position our team as proactive, prepared, and results-oriented — while keeping the human side of restoration front and center.

  • Penny and Danny, team member at SERVPRO of West Columbia

    Penny and Danny

    Penny and Danny are the owners and leaders behind our organization, bringing vision, resilience, and a deep commitment to people into everything we do. Since entering the restoration industry, they have focused on building a company that is locally rooted, growth-oriented, and built to serve the community when it needs help most.

    Under their leadership, the company has expanded across multiple markets while maintaining a strong culture centered on teamwork, integrity, hard work, and doing the right thing. Penny and Danny believe that success is measured not only by results, but by how you treat people — customers, partners, and team members alike.

    Their hands-on leadership style, long-term mindset, and passion for developing others continue to shape the direction and culture of the organization every day.

  • Ian McPeek - HR Manager, team member at SERVPRO of West Columbia

    Ian McPeek - HR Manager

    Ian McPeek serves as HR Manager, supporting team members across every office with a steady, people-first approach. He oversees recruiting, onboarding, compliance, and employee relations, helping ensure everyone is set up for success from day one.

    Known for being fair, approachable, and solutions-focused, Ian provides clear guidance to both employees and leadership. His commitment to strong systems and a positive culture helps strengthen our Wolfpack and support continued growth across the organization.

  • Christina McDuffie - Mitigation Manager, Operations, team member at SERVPRO of West Columbia

    Christina McDuffie - Mitigation Manager, Operations

    Christina McDuffie serves as Mitigation Manager, Operations, where she helps keep projects moving efficiently from intake to completion. With a strong command of scheduling, documentation, and crew coordination, Christina ensures every mitigation job is organized, compliant, and executed to standard.

    She brings a steady, solutions-focused approach to fast-paced situations, supporting field teams while maintaining clear communication with leadership and partners. Known for her attention to detail and accountability, Christina plays a key role in driving operational consistency and helping deliver quality results for every client we serve.

  • Ben Wilson - Mitigation Manager, Production, team member at SERVPRO of West Columbia

    Ben Wilson - Mitigation Manager, Production

    Ben Wilson serves as Mitigation Manager, Production, bringing hands-on experience and steady leadership to every loss. A carpenter by trade, Ben has been in the mitigation industry since 2008 and holds his WRT, ASD, and AMRT certifications. His deep field knowledge and practical mindset make him a trusted leader for crews and a reliable resource on complex jobs.

    Ben is known for setting clear expectations, maintaining strong production standards, and leading from the front. He balances urgency with quality, ensuring projects stay on schedule without cutting corners.

    Outside of work, Ben is a proud husband and father of three. His family stays busy with marching band in the fall and dance and lacrosse in the spring — and as a lifelong Gamecock fan, he’s right at home leading in the Carolinas.

  • Hunter Sgorrano - Business Development Representative, team member at SERVPRO of West Columbia

    Hunter Sgorrano - Business Development Representative

    Hunter Sgorrano serves as a Business Development Representative, focused on strengthening relationships and expanding our presence in the community. He works closely with property managers, insurance agents, and commercial partners to ensure they have a dependable restoration resource they can call at any time.

    Hunter brings energy, consistency, and a service-driven mindset to his role. He understands that trust is built over time, so he prioritizes follow-through, clear communication, and being present when partners need support. His proactive approach and commitment to representing our team with professionalism help drive growth while reinforcing our reputation for reliability and results.

  • Brandon McLemore - Construction Division Director, Columbia, team member at SERVPRO of West Columbia

    Brandon McLemore - Construction Division Director, Columbia

    Brandon McLemore serves as Construction Division Director for our Columbia operations, leading reconstruction projects with a strong focus on quality, accountability, and client satisfaction. He oversees everything from initial scope to final walkthrough, ensuring each build is completed efficiently and to the highest standard.

    Brandon is known for his steady leadership, clear communication, and ability to manage complex projects without losing attention to detail. He works closely with estimators, project managers, subcontractors, and clients to keep timelines on track and expectations aligned. His commitment to craftsmanship and results-driven execution plays a key role in delivering seamless reconstruction experiences for the clients and partners we serve.

What our
customers are saying

Friendly, Prompt, Knowledgeable, Timely, Best in the business

Richard
Cayce/West Columbia

Fast, affordable, and detail oriented. Completely restored the home! Amazing work! Would recommend them to anyone needing fast and clean work!

Craig
Cayce/West Columbia

Wow just wow! Restored my grandmas house fast! I couldn't be more thankful! CALL SERVPRO FIRST! THEY ARE THE BEST!

Chase
Cayce/West Columbia

These guys are amazing! They show up in times of devastation and are so professional, caring and compassionate. I could not have asked for a better team of people to work with! Taylor, Heather, Brandon and the rest of you guys, stay safe out there and many thanks to you all again!

Jennifer
Cayce/West Columbia

A big thank you to SERVPRO West Columbia-Lexington, Tia and Richard for the terrific job you gave done taking care of GMM's clients/family during the recent cold weather. With so many pipes bursting, you have gone above and beyond the call of duty and I thank you from the hit you of my heart for taking care of my people. This is what community us all about when emergencies come up. Thank you, Tia and Richard!

Marilyn Gray
Lexington

Very helpful and explained things well!

Melanie Westhart
Lexington

Very professional and courteous staff!

Edwin Rikard
West Columbia

They did an outstanding job! Very respectful and courteous. Thank you!

Christian Hines
Swansea

They were very thorough and usually answered my questions before I asked. They were very patient with my concerns and me.

Jean Simmons
West Columbia

About Us

SERVPRO of West Columbia is a locally and veteran owned and operated restoration and reconstruction company proudly serving homes and businesses throughout West Columbia, Cayce, Springdale, South Congaree, and surrounding Lexington County communities. As part of the trusted SERVPRO brand, we specialize in water damage restoration, fire damage cleanup, mold remediation, storm response, biohazard cleanup, and full-service reconstruction.

From heavy rains and flooding to summer storms and unexpected plumbing failures, we are available 24/7 and respond quickly to minimize damage, protect property, and help our customers recover with confidence.

At SERVPRO of West Columbia, we combine industry-leading equipment, certified technicians, and a results-oriented mindset with the care and compassion our neighbors deserve. Whether it’s a residential water loss in Springdale or a large commercial fire cleanup in Cayce, we are committed to being proactive, prepared, and ready to make it “Like it never even happened.”

 

Penny Benkeser, J. Daniel Cox
Penny Benkeser, J. Daniel Cox
Owners of SERVPRO of West Columbia

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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