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Michael & Denise Graham
Michael & Denise Graham
Owners of SERVPRO of South Philadelphia / SE Delaware County

Meet Our Team

All it takes is one call to SERVPRO of South Philadelphia / SE Delaware County. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

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SERVPRO of South Philadelphia / SE Delaware County
Our Google Reviews
(610) 237-9700
4.8
(87 reviews)
(610) 237-9700
Meet our Team. Here to Help 24/7
  • Denise & Michael Graham, team member at SERVPRO of South Philadelphia / SE Delaware County

    Denise & Michael Graham

    Denise and Michael Graham are the owners of SERVPRO of South Philadelphia/SE Delaware County.

  • Shelly McKeon – Office Manager, team member at SERVPRO of South Philadelphia / SE Delaware County

    Shelly McKeon – Office Manager

    Shelly brings with her 15+ years of management experience and although she is new to the world of restoration, she is learning so much from her amazing team. As I learn something new everyday, my hope is that I can help my team be the very best as we all work and grow together. I truly love this team and I will support them. “ The strength of the team is each individual member. The strength of each member is the team” -Phil Jackson. On my off time I enjoy working in my garden, spending time with family and reading.

  • Jessy Polanco-Production Manager , team member at SERVPRO of South Philadelphia / SE Delaware County

    Jessy Polanco-Production Manager

    Jessy Polanco is the Production Manager at SERVPRO of South Philadelphia/SE Delaware County. He has years of Restoration experience and brings a wealth of knowledge to the team. In his spare time he enjoys spending time with his wife and children. He is also an avid NY sports fan and makes sure everyone knows it !

  • Nick Keltner-Project Manager , team member at SERVPRO of South Philadelphia / SE Delaware County

    Nick Keltner-Project Manager

    Nick Keltner is the Project Manager at SERVPRO of South Philadelphia/SE Delaware County. He comes to us with a wealth of knowledge in the restoration industry. In his spare time he likes to watch sports and is looking forward to becoming a Dad this December.

  • Tiffany T - Estimator, team member at SERVPRO of South Philadelphia / SE Delaware County

    Tiffany T - Estimator

    Tiffany joined our team with over 15 years of experience in the insurance field. This is a helpful skill that comes in handy when dealing with insurance companies during the mitigation and reconstruction process. She enjoys learning new things and adapts to whatever is thrown her way. She has a thirst for knowledge. Whether it's dealing with customers , mitigation, recon and even sometimes technology she will always figure it out. Her energy is infectious and she is often our team energizer bunny , she always has a big smile on her face. She is more sweet then she is sassy for sure. She is an avid Philadelphia sports fan alongside with her daughter , they enjoy watching all the games together while her young daughter can name almost all the players and their teams. Her favorite saying is she “will get things buttoned up”. Thanks for being a part of our team.

  • Jessica McCool-Job File Coordinator , team member at SERVPRO of South Philadelphia / SE Delaware County

    Jessica McCool-Job File Coordinator

    Jessica McCool affectionately known as Jessie, is the Job File Coordinator at SERVPRO of South Philadelphia. She comes to us with years of SERVPRO experience and it WRT certified. When she is not at SERVPRO she loves spending time with her grandchildren and family.

  • Tyler J – Crew Chief, team member at SERVPRO of South Philadelphia / SE Delaware County

    Tyler J – Crew Chief

    Tyler joined our team four years ago . He has continued to learn and grow daily. He is loved by his crew and is a great Leader. He is WRT certified. Tyler always tries to stay positive, and he rarely says NO. We recently started a New Trash Chute cleaning service where he Eagerly showed initiative to learn. He is a proud father of 3 boys. Tyler enjoys working with his hands and he is always keeping busy.

  • Samuel Hidalgo-Balbi-Technician, team member at SERVPRO of South Philadelphia / SE Delaware County

    Samuel Hidalgo-Balbi-Technician

    Samuel Hidalgo-Balbi is a technician at SERVPRO of South Philadelphia/SE Delaware County. He recently joined our team but comes with a wealth of knowledge and an eagerness to jump in and help where ever he may be needed. We are thankful to have him on our team!

  • Luis Vargas-Technician, team member at SERVPRO of South Philadelphia / SE Delaware County

    Luis Vargas-Technician

    Luis Vargas is one of our newest technicians at SERVPRO. He comes to use with a restoration experience and willingness to learn. He is a great asset to the team.

  • Jesus Vargas- Technician, team member at SERVPRO of South Philadelphia / SE Delaware County

    Jesus Vargas- Technician

    Jesus Vargas is a Technician at SERVPRO of South Philadelphia. He has several years of restoration experience and is always willing to learn new things and take on new responsibilities.

  • James Lee-Technician, team member at SERVPRO of South Philadelphia / SE Delaware County

    James Lee-Technician

    James Lee is one of our Restoration Technicians at SERVRPRO of South Philadelphia/SE Delaware County. He has several years of restoration experience and brings a wealth of knowledge to the team. We are glad to have him on our team.

  • Johnny Cortes-Reconstruction Manager, team member at SERVPRO of South Philadelphia / SE Delaware County

    Johnny Cortes-Reconstruction Manager

    Johnny joined our team after serving 4 years in the Air Force. Johnny has a wealth of knowledge when it comes to making it "like it never even happened"! Johnny is a proud girl dad and loves Philadelphia Sports team. GO BIRDS!

  • Eddie Acosta-Reconstruction Project Manager, team member at SERVPRO of South Philadelphia / SE Delaware County

    Eddie Acosta-Reconstruction Project Manager

    Eddie Acosta is the Reconstruction Project Manager at SERVPRO of South Philadelphia/SE Delaware County. With years of Construction experience, he brings a ton of knowledge and wit to the team!

  • Lisette Diamond-Recon Coordinator , team member at SERVPRO of South Philadelphia / SE Delaware County

    Lisette Diamond-Recon Coordinator

    Lisette Diamond is our Reconstruction Job File Coordinator at SERVPRO of South Philadelphia/SE Delaware County. She has a little over three years of restoration experience. In her spare time she enjoys sports, spending with family (especially her adult daughter!) and her favorite quote is "WOW" !

What our
customers are saying

We've gone with this company twice, for water damage and mold. Both times they've been great. They are easy to work with, they take the time to explain everything, and the process couldn't be any easier. Both times, their crew comes in, very professional, very courteous, and straight to work. They take every part of our home into consideration, into cleanliness. The crew laid down drip mats, put up plastic curtains to keep the dust and debris confined to the area they are working in. If you have any mold situation, I definitely would recommend going with these guys.

T Tan

James, Luis, and Angel really saved the day! It wasn't until closing on our new home that we discovered the extent of the issue--the previous owners had let their cat use the crawlspace as a litterbox for years--and after days of a horrible ammonia smell throughout the entire house, we called in Servpro. After just three hours, the house smells fresh and the entirety of the cat mess is gone! James, Luis, and Angel were professional, polite, and kept us in the loop about everything they did, even detailing the next steps if the smell comes back. Keep your fingers crossed for us, but if it DOES come back, we know who to call!

Joseph Carlough

Michael and his crew are quick to respond, fair and honest. They do great work.

John Alessi

The staff here — from the office team to the ones executing the work — are all kind, competent, and communicative. I chose Servpro after interviewing six mold remediation companies, and I definitely made the right choice. I had multiple problem mold areas from my attic to my basement, and their work was solid.

Sarah Baker

Had a great experience with this company. Would highly recommend! Special thanks to Tiffany for keeping me on track and helping me throughout the entire process

La’Shay M

Lizzette Diamond I first want to thank you for being my realtor. now moving forward with Servpro. the reason why I give you five stars is because you directed me to the online application site without no impact to my score to see if I qualify for a slice card to get the work done through you guys. unfortunately I was unable to get the loan because I just got the house I have a mortgage I have solar panels and I have to prove myself within six months to a year showing good payment history. I will wait between 6 months to a year go to the site and apply for a slice card without no impact to my score how about that so when that happens I can get my basement executed. most importantly I want to say do not never let anyone change who you are. you are so smart bright intelligent strong compassionate and understanding your smile can light up a room we need people like you in this world. I will be back. 🌍. For all that you are and all that you have done for me thank you and have the best day ever E. Hall

Emanuell Hall

we had such a great experience from this group. From scheduling the appointment, to providing an accurate very cost-effective estimate to the services themselves. Can’t say enough about James, Luis, and. Sammy. Thank you serve pro for doing such a great job Cleaning our HVAC ducts as well as dryer vent.We would highly recommend this group for services.

Tina Downey

The gentlemen who restored my bedroom were wonderful -they did a great job , all were so nice ,polite and professional. Lisette in the office communicated every part of the project and was there to answer any questions or concerns I had . Johnny and Eddie -project managers were also very helpful.

Kelly Schneider

As part of Avalon flooring I have to say that Whenever Avalon Flooring and SERVPRO of South Philadelphia work together on projects, the process is always smooth and efficient. Lisette, Johny, and Eddy are extremely professional, quick to respond, and very reliable. Their team communicates well and works diligently to keep projects moving forward. It’s always a pleasure partnering with such a dependable group.

Edith Blanco

About Us

At SERVPRO of South Philadelphia / SE Delaware County, we understand the stress that fire or water damage can bring to your home or business. Our mission is to reduce that stress by quickly restoring your property and making it "Like it never even happened." We are committed to delivering fast, effective service so you can get back to normal life as soon as possible.

We serve a wide range of communities throughout the region, including Southwest Philadelphia, Sharon Hill, Tinicum Township, Essington, and the surrounding areas. Our team is equipped to handle any size disaster, whether it's a minor home repair or a large commercial loss. As part of the Philadelphia Region Disaster Recovery Team, we have the resources, equipment, and skilled personnel to respond quickly, 24/7, to emergencies in your area.

In addition to fire and water damage restoration, we also provide mold remediation, storm damage cleanup, and commercial restoration services. We are prepared for large-scale disasters with our CAT (catastrophic) loss teams, who can manage and restore even the most extensive property damage.

Beyond our restoration services, we’re committed to giving back to the community through events like Hydrating Heroes, the Turkey Drive at Nativity BVM CYO, and the Philadelphia Phillies Red Goes Green initiative. We also proudly support local first responders through our participation in the SERVPRO Golf Classic, where we honor community heroes.

SERVPRO of South Philadelphia / SE Delaware County is fully insured, IICRC-certified, and trusted by numerous insurance and property management companies as a preferred vendor. Our highly trained team stays up-to-date with ongoing education, ensuring we are always equipped with the knowledge and skills to restore your property to its pre-damage condition.

Contact us today to schedule service for your home or business, and let us take care of the rest.

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Michael & Denise Graham
Michael & Denise Graham
Owners of SERVPRO of South Philadelphia / SE Delaware County

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General Contractor License: PA - 073810
SERVPRO of South Philadelphia / SE Delaware County
217 Clifton Ave
Suite 9
Collingdale, PA 19023
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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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