Emergency Water Extraction & Structural Drying Services

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  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of Scranton
Our Google Reviews
(570) 520-2499
5.0
(63 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
63 Reviews
5.0
Leave Us A Review
Angelika Everett
3 days ago

This was my first time working with Servpro, and it was a fantastic experience. I had extensive damage to my home and was completely overwhelmed by the situation. From the moment the crew arrived, they put my mind at ease. Everyone on the team was exceptional. They were friendly, courteous, compassionate, and incredibly hard working. The crew captain, as I like to call him, is one of the nicest people I have met in a long time. His communication was outstanding, both in person and over the phone. He kept me informed every step of the way and made sure I always knew what was happening. I truly cannot say enough good things about his team. Their professionalism, dedication, genuine care made a difficult situation much easier to handle. Hats off to the entire crew. If you ever need restoration services, I highly recommend Servpro of Scranton. You simply can’t go wrong.

Jana Miller
6 days ago

Excellent Service!

Catherine lamagna
7 days ago

Great service. Would recommend service again if needed. Ask for Walter and Chris. Great job.

Jacquie Philips
7 days ago

So happy with servpro they over did. The floor in a great job. In. Cellar. Working with the watera And sewage damage and. The gee greatness on the first. Floor. Water damage . Thank you all!

john Alden
14 days ago

Walter, Amadeus, and Chris were great. Walter, the assigned PM, did a fantastic thorough explanation of what they would do and to when it would be started. Gave me the day to expect the mitigation team which showed up at the time provided. Mitigation team doing the removal and clean up worked nonstop. All damaged areas where removed and cleaned.

Tom Lapinski
18 days ago

Walter and his crew were both courteous and professional. They are an asset to your company.

Leo Woelkers
20 days ago

The response time was fantastic and the work involved with the whole crew was above & beyond what was expected!

JP LAM
23 days ago

Arrived promptly on time, very thorough with inspection of job that needed to be done in understairs craw space water damage, mold on plywood. They immediately put in dehumidifiers dried out crawl space and garage. Three days later ripped out affected areas placed all stuff in plastic bags to be despised, wore ppe suits masks sprayed micro bacterial so no more mold would grow, wiped down everything vacuumed up everything. Said they would be back to finish job. Two guys were Walter Fernandez who was very intelligent about the job and work performed, took pictures of every step, explained everything thing, documented everything, very personable, great guy. His partner Kyle same way, very personable and worked well together. Walter taped up opened section and took stilled photos for the file. Waiting on company and Erie insurance to work everything out. Very happy with work. Professional.

Jonas Crass
28 days ago

Beyond impressed! Unbelievable! The engine cracked in 3 pieces in our dishwasher and we ran it 2 times not knowing till my wife noticed bubbled paint in the basement. Servpro came to the rescue. I can not give a higher recommendation.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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