A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Lancaster East and Southern Lancaster County

Our Google Reviews
(717) 519-0767
4.6
(75 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

We have had two big, difficult clean-ups this year.  The kind where you need to clean every square inch of surface in rooms from the floor to the ceiling.  SERVPRO scoped the work, consulted expertise, quoted a fair price, brought the right equipment, used the right cleaning supplies, sent A-teams, got the jobs done, and redid a couple of things after inspection.  On both occasions, I was happy to sign off and pay.  It's like our two disasters never occurred.

Rob P
Lancaster

Mr. Andres and his team were so professional, helpful and friendly. They came within an hour. Andres personally explained the step by step process to my parents so as homeowners they knew who to call, what to expect, etc. Can't thank them enough for all of their help !! Perfect example of going above & beyond !!

Erica
Lancaster

SERVPRO was amazing! John and Ben were here right away to address our emergency issues. John sprung into action and got the job going immediately. I can't commend John enough enough for his professionalism and knowledge. I will highly recommend SERVPRO to all my friends and family gladly. Thank you again JOHN for his sincere dedication to SERVPRO and most of all his clients! The experience with John was above and beyond my expectations!

Marian
Lititz

The guys were great, polite, and empathetic. They helped us through the confusion.

Ed
Lititz

Andres & Damian & Jon were fantastic. Very professional and explained what they were doing. Receptionist was great to work with as well.

Jacques
Manheim

The work that was done was outstanding - well done!

Stephen
Lancaster

Was very pleased with the job and the personnel were extremely professional and polite!

Ken
Reading

Very pleased... The staff was prompt, courteous, and very knowledgeable..., they did an awesome job!

Nancy
Lebanon

Ryan was very professional and knew what he was doing. Cain was very professional and knew his limits to the point he knew when he needed help and reached out to more experienced technicians this impressed me so much that I would hire Cain to take care of any problems.

Stewart
Gordonville

About Us

SERVPRO of Lancaster East and Southern Lancaster County is here to assist our local communities with their fire and water damage restoration needs. When your Lancaster home or business suffers any extent of damage due to smoke, soot, water or flood damage, our professionals can help to restore the property immediately and effectively, all with your concerns in mind.

Our IICRC certified teams are ready at a moment’s notice to help minimize the destruction and downtime of an unexpected disaster. We are proud to have the expertise, experience and resources to help make even a catastrophic storm event “Like it never even happened.” We also are part of a nationwide disaster recovery team that comes to the aid of those most in need of assistance after natural disasters.

We are proud to help those in the communities where we also live close by, and we provide 24/7 emergency service for when disaster strikes! Our franchises have been family owned and locally operated for over 20 years, and we strive to make every experience as less overwhelming as possible for those involved. Our teams are also highly trained in mold remediation, biohazard services, and a full portfolio of cleaning needs in addition to reconstruction techniques to help put everything back together!

SERVPRO® has been serving communities nationwide since 1967, and we are honored to do our part in Pennsylvania! Please give us a call if you would like to schedule service!



Meet our Management Team:

Michael & Kristin Hughes – Owners

Sandie Hughes – Director of Administration

Victor Sotolotto - Director of Operations

Cliff Masscotte – Director of Business Development

John Kuch - Construction Manager

Michael & Kristin L. Hughes
Michael & Kristin L. Hughes
Owners of SERVPRO of Lancaster East and Southern Lancaster County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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