Call: (570) 714-3828
John S. Lazo
John S. Lazo
Owner of SERVPRO of Hazleton / Dallas / Harvey's Lake

Meet Our Team

All it takes is one call to SERVPRO of Hazleton / Dallas / Harvey's Lake. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Hazleton / Dallas / Harvey's Lake
Our Google Reviews
(570) 714-3828
4.9
(88 reviews)
(570) 714-3828
Meet our Team. Here to Help 24/7
  • John Lazo, team member at SERVPRO of Hazleton / Dallas / Harvey's Lake

    John Lazo

    Franchise Owner

    • John took over ownership of SERVPRO of Hazleton, Dallas and Harveys Lake in January of 2021.
    • Holds multiple certifications through SERVPRO as well as the Institute of Inspection Cleaning and Restoration (IICRC).
    • Certified by the American Bio-Recovery Association (ABRA.)
    • Has completed OSHA 30 training.

  • Heather Lazo , team member at SERVPRO of Hazleton / Dallas / Harvey's Lake

    Heather Lazo

    Vice President

    • Heather started with SERVPRO in December of 2020.
    • She has 20+ years of sales, business development and recruiting experience.
    • 15+ years of leadership and strategic planning experience.

  • Joe Doran, team member at SERVPRO of Hazleton / Dallas / Harvey's Lake

    Joe Doran

    Commercial Sales and Marketing

    • Joe started with SERVPRO in October 2021.
    • He's a graduate of Wilkes University.
    • Focuses on Commercial Sales for our Hazleton, Dallas and Harvey's Lake Franchise.
    • 20 years of sales experience.

  • Kristin Wallace, team member at SERVPRO of Hazleton / Dallas / Harvey's Lake

    Kristin Wallace

    Office Manager

    • Kristin started with SERVPRO in June of 2019.
    • Has a Paralegal and Business Degree background.
    • Multiple years of experience in Administrative Office atmosphere.
    • Co-Owned a business with her husband for 16 years.

  • Michael Smith, team member at SERVPRO of Hazleton / Dallas / Harvey's Lake

    Michael Smith

    Crew Chief

    • Michael started with SERVPRO in November of 2016 as a Production Technician.
    • Promoted to Crew Chief Summer of 2017.
    • Trained and certified through SERVPRO in Fire, Water, Carpet & Upholstery.
    • Certified by the Institute of Inspection Cleaning and Restoration (IICRC) in Water Damage Restoration and Fire & Smoke Restoration.
    • Has completed OSHA 30 training.

  • Nate Baylor, team member at SERVPRO of Hazleton / Dallas / Harvey's Lake

    Nate Baylor

    Production Technician

    • Nate started with SERVPRO in September of 2021.
    • Trained and certified through SERVPRO in Fire, Water, Carpet & Upholstery.

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What our
customers are saying

Very prompt with arrival….. wonderful to work with did an amazing job!!! Could not have asked for anything more !!! Brittany was our girl and she’s my hero !

Nicole Barna

The crew who showed up to clean up our water leak was thorough and professional. They showed up and started cleaning up our water mess efficiently. they came back and checked for water in the walls for 2 days and let me know on the second day all was dry and we could start making the repairs needed to get the day care open for business. Thank You!!

sandy michalisin

Brittney and her team member were extremely professional and helpful. They answered all of my questions. They worked fast and efficiently. Brittney provided step-by-step explanations for the entire cleanup process. It was nice to have their help in our time of need. Thank you again!!

Christopher Eames

The entire staff was absolutely excellent! I had a problem with a water tank and they came out that day to help start the drying process. Amazing staff, very responsive, dependable, friendly, and took care of my home. I would absolutely recommend giving them a call!

Samantha McCandless

Servpro is amazing! After water had been gushing into our basement all night they came in and saved the day! Brittany and her team were so helpful and knowledgeable! They made sure all water was properly cleaned up and there was no chance of future mold growth due to the water damage! They removed all damaged items for us. They worked closely with our insurance company also. Highly recommend Servpro!

Lindsay Barkanic

A very thorough job was done on my basement. Just like the ad says: Like it never even happened! I am very pleased.

Carol Dean

Absolutely the best! I’ve used them for a flood in my basement and now I’ve used them for mold removal and reconstruction. I can’t say enough about these guys they’re professional they’re clean their quick to Respond I just love them,

joan thompson

Lou and Kerrianne were a great help in walking me through the process and getting the work done. They were always available to answer questions and help with anything I needed explained. They worked with my insurance in helping me get the work completed also. Thank you!!

Gen K

Very courteous. Constantly let you know the next step that has to be done. Very knowledgeable… very aware of the homeowners needs and to make sure the homeowner is not inconvenienced

Jill Porter

About Us

Our Story:

SERVPRO of Hazleton, Dallas and Harveys Lake opened under Franchise owner John Lazo, in January 2021. Located in Northeastern Pennsylvania the franchise operates from our Hazleton, PA office. Our franchise goal is to provide the best customer service to our customers in the restoration industry. Raised in Northeastern Pennsylvania, John prides himself on a work ethic handed down from his family. NEPA has a reputation of hard working people and what better area to operate a business where we set the standard for excellence. Our franchise has continued to grow every year from day 1 and we look forward to serving you for your residential or commercial needs.

Our Community & Business Partners:

SERVPRO of Hazleton, Dallas and Harveys Lake works with most insurance carriers and has relationships with many insurance agents throughout the area. We are proud to be their choice when disaster happens.  We are also preferred vendors for many commercial property managers in the area. We are proud supporters and community partners of the Hazleton Chamber of Commerce, Toys for Tots, CASA of Luzerne County, and many more. From our inception, it has always been our priority to volunteer our time and resources to help give back to our community. 

Our Trained & Certified Employees: 

We are an IICRC certified firm with numerous industry related certifications. We are also certified by the EPA to conduct lead based paint renovation and repairs.We have the training and equipment to restore your home or business and no job is too big or too small. We are “Ready for whatever happens." Our employees take pride in their work and understand how stressful a disaster can be to you. Please contact us with any questions at (570) 714-0090. 

We are proud to be a nationally known and trusted brand, owned and operated by a local family in NEPA. 

Certifications

  • (CBRT) Certified Bio Recovery Technician
  • ABRA Certified Bio Recovery Technician
  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

Affiliations

  • Business Network International
  • Community Reading Day
  • First Responder Bowl
  • Funeral Directors Association
  • Greater Hazleton Chamber of Commerce
  • Head Start Program
  • Institute of Inspection, Cleaning and Restoration Certification – IICRC
  • PGA Tour
  • The Salvation Army, Wilkes-Barre, PA
  • Toys for Tots

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John S. Lazo
John S. Lazo
Owner of SERVPRO of Hazleton / Dallas / Harvey's Lake

Services

About

Legal

SERVPRO of Hazleton / Dallas / Harvey's Lake
125 North Warren Street
West Hazleton, PA 18202
Certificates

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024

© 2026 SERVPRO. All rights reserved.

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